cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 5222 Views
  • 0 replies
  • 6 kudos

Replacement sent to the wrong address

My Google Nest thermostat was not connecting with WiFi, I called Google and they Created a RMA for this product. But the replacement was shipped to wrong address. as soon as I notice I called to Google Nest Support and They told me not to worry, The ...

DanaC by Community Member
  • 59 Views
  • 2 replies
  • 0 kudos

Nest learning thermostat issues.

I have just installed my Google nest warning thermostat, and I’m having some issues. The first issue is the AC and fan will kick on but the AC only kicks on for two minutes and then will shut off. The fan will constantly run. What am I missing here?

Nest thermostat is locked

My nest thermostat is locked and I dont have a pin number. I have the nest application, however, this specific thermostat is not registered in the nest application. Another of our nest thermostats under a different address is registered in the nest a...

nest stuck on home icon

nest stuck on home icon. I have held down the ring for 30 seconds to turn off and the pressed ring once to restart. However, still just has hole icon and blinking green light. I even took display off and charged it directly.

Furnace won’t shut off

I live in Denver, CO and just got a brand new Lennox gas furnace installed by a licensed contractor, along with a new Nest thermostat (in April, 2024). Twice now, the furnace has randomly turned on and will not shut off. Nothing will make it stop, no...

Replacing Trane Thermostat with Nest

I have two Trane HVAC units with thermostat model TCONT802AS32DA.One unit has gas furnace on the air handler model XR80. Other unit user hot water for heating.The outside unit is model: 4TTR4030L1000AA.I am planning to start with replacing the thermo...

muazzams by Community Member
  • 59 Views
  • 2 replies
  • 0 kudos

How to make a complaint about Nest Customer Support.

Hi,My Nest thermostat link broke, which I understand is a common issue known to Google, as the links are defective. The same installer recommended by Google, who initially installed the system, came to replace the link after I called him. He eventual...

DanielLO by Community Member
  • 78 Views
  • 2 replies
  • 0 kudos

Random boiler activity

Hi all:I have turned off the heating schedule for summer (deleted it) and set default temperature to 14 degrees, and have set the hot water to fire up at 5:30 am for half an hour each day. I have noticed on some days at random times during the late n...

Screenshot (42).png Screenshot (41).png
prhandley by Community Member
  • 28 Views
  • 0 replies
  • 0 kudos

E77 Error y1 not detected

We are just turning on a/c for the season and have an error E77. We don’t use the system winter. So we have used the system wired to y2 and not y1 with a heat pump. Did something change?

Rimfeld33 by Community Member
  • 34 Views
  • 0 replies
  • 0 kudos
to vote