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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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Nest learning thermostat

We have reset nest and connected to our WiFi. When I try to use the app it asks for an entry key. There is no entry key as it says this thermostat is connected to an account. We want to use the app on our phone to control the thermostat when we are n...

mike57 by Community Member
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Compatibility

We have a super old thermostat for our heat only system - no labels only two wires, one black, one white. Is this compatible with any of the Nest thermostats? Do we need to add a power adaptor? Thanks for your help!

Stephbeee by Community Member
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Display dots

Hi, the nest app on my android home is showing three dots right after the fist temperature number. Instead of showing 21 25 as temperatures setup is showing 2... 2..., I hope someone can help me to understand the meaning of this. Thank you.

Google Nest Thermostat: E77 Error

I am installing a new Nest Thermostat but am running into some troubles; specifically the e77 error. The install was going smoothly and during the initial test the fan and heater both turned on. I have no air conditioning system. However after the su...

Cwv1jz by Community Member
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Wiring Question

I ordered a Nest 4th Generation Learning thermostat for our new home with a Carrier heat pump system. From looking at a picture of the Nest’s terminals not everything is a direct match. Any help as to how to wire it would be greatly appreciated.

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dwjones2 by Community Member
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“Aux C” and “Aux no” wiring on trane to nest

Have a Trane XL624 with 2 wires that I cannot figure out where to connect on the Google nest 4 th gen thermostat. Wires are “aux c” and “aux no”. Other wires I can account for are C, R, G, W1, and Y1.Any help would be appreciated!@Patrick_Caezza

Commom by Community Member
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Nest No Power

For my Next Thermostat (3rd Gen), it just started with message to remove and reattach; I have tried resetting/rebooting and same error. I can't get it to come back on. Left it for several hours last night and same error. Is there any advice to fix th...

DK2424 by Community Member
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