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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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Nest 3 base PCB failure awareness

Wanted to share a problem I recently encountered with the Nest learning thermostat 3rd gen base plate. One day my AC stopped working and after investigating, I found a fried relay on my condenser control board, a blown fuse in my furnace control wiri...

Hot Water Cylinder

I would like to know whether you can monitor the temperature in your hot water cylinder through the nest app. I have a Nest Learning Thermostat. If not, is there any other google device that would allow you to do this?Thanks

CSP by Community Member
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Nest thermostat randomly switches from eco to comfort

I have 3 nest thermostats at our vacation home, and I make it simple. Manually turn to away when we have left to keep temps at eco. The thermostats randomly convert to comfort from eco - while no one is home, and Google home is set to “away”. Any ide...

EricNC by Community Member
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Transferring Nest to New Owner

I saw that once we are ready to move from our home, I can delete the Nest thermostat and than reset it to factory default. We pay an annual fee. How do I cancel my account? Do I receive a refund for the unearned balance? Thanks.

Moss1 by Community Member
  • 46 Views
  • 1 replies
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Wiring new nest thermostat not working...

Hello, my Google nest is saying no wires are detected during set up. I have scoured the forums and have tried all the things -Wire gauge is 22, they are clean, straight, and properly stripped. Power is on. I have tried restarting the nest but removin...

Trying to connect Thermostat to Google Home App

My son installed my Receiver for me & did some set ups on the actual Thermostat when I was at work (so obviously I had my phone) got home & started trying to add my Nest Learning thermostat to my Google Home App & I get as far as entering the 6 digit...

Craze27 by Community Member
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C wire not connected

All the wires are connected to their places, but on google home it keeps saying C wire not connected. I tried to take it out & put it back in again still getting the same error. Did anyone else have the same issue?

Sammy1985 by Community Member
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3rd gen cooling issue

I noticed my thermostat went kind of wonky yesterday. I reset it and after the reset it beeps three times every minute. There are no messages. I don’t have an alert so I don’t know what’s going on with it. Any information is appreciated.

Cuban by Community Member
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Upgrade from gen1??

I have a 1st gen nest learning thermostat. Diamond 1.13. It’s connected to a waterfurnace one zone geo thermal system with aux electric heat backup is there any reason to update to a newer version of the nest thermisrat

Dpwct by Community Member
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  • 1 replies
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Battery replacement failure issue

I attempted to replace the battery in my 3rd generation learning thermostat. I ended up being way more difficult than the replacement battery video stated. The battery was really glued to the plate! There were 2 ribbon cables on the circuit board, on...

mack2058 by Community Member
  • 31 Views
  • 1 replies
  • 0 kudos
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