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Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

Forum Posts

locking backward

My Yale Lock was working for over two years. I switched to new Wi-Fi this week, did factory reset, then the locking is backward all the time. I did Google research, including Google Nest Community posts, none one can fix my problem. Below is the deta...

HenryCai by Community Member
  • 47 Views
  • 1 replies
  • 0 kudos

Yale lock with Nest Connect

I tried to install Yale lock for my new home. I installed one yale lock in my current home in Nest app.Now I add an new home in app and successful install the new nest connect, but when I tried to add new Yale lock, app can not connect to nest connec...

Resolved! nest door lock

i am trying to add people to my nest door lock and its saying that now we have to use google home , does anyone know how to add guest thru google home, why would they take the nest app down thanks in advance

patat335 by Community Member
  • 111 Views
  • 2 replies
  • 0 kudos

Nest Yale Lock can’t add guests

I’ve been unable to add guest codes for more than a year. My iPhone iOS is updated and I uninstalled and reinstalled the Nest app. What are troubleshooting next steps you guys would recommend?

Mayssian by Community Member
  • 154 Views
  • 3 replies
  • 0 kudos

Nest Connect setup fails

I have 3 Nest Connects to support multiple Nest x Yale locks. One Connect is set up and working, but the app fails to set up any additional Connects. I have tried to factory reset the Nest Connect, but --either plugged or unplugged-- when holding the...

I want to cancel my nest camera account

I have an original Nest account for an outdoor camera and I want to cancel my subscription. Please provide a contact number or other means to accomplish this. Thank you!

JG2020 by Community Member
  • 188 Views
  • 4 replies
  • 0 kudos

Nest Connect

I had the technician here today and all was working fine but when I tried to add a household member to the Nest Connect for the Yale Lock + Nest Connect, it said I could not use the primary account to add a household member. Therefore I tried to add ...

Nest App won’t lock

I'm having with my nest lock, all of which happened at the same time. My issues are only when using the App. The lock works fine when not using the App. 1). The lock won't lock using the app. It will unlock but not lock. When I attempt to lock, I can...

Ndival by Community Member
  • 108 Views
  • 1 replies
  • 0 kudos
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