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My Yale Lock was working for over two years. I switched to new Wi-Fi this week, did factory reset, then the locking is backward all the time. I did Google research, including Google Nest Community posts, none one can fix my problem. Below is the deta...
I tried to install Yale lock for my new home. I installed one yale lock in my current home in Nest app.Now I add an new home in app and successful install the new nest connect, but when I tried to add new Yale lock, app can not connect to nest connec...
When I'm trying to unlock my door from outside to enter my pin code, the YALE button doesn't work or sense that I'm pressing it. Any thoughts or solutions?
i am trying to add people to my nest door lock and its saying that now we have to use google home , does anyone know how to add guest thru google home, why would they take the nest app down thanks in advance
I’ve been unable to add guest codes for more than a year. My iPhone iOS is updated and I uninstalled and reinstalled the Nest app. What are troubleshooting next steps you guys would recommend?
I have 3 Nest Connects to support multiple Nest x Yale locks. One Connect is set up and working, but the app fails to set up any additional Connects. I have tried to factory reset the Nest Connect, but --either plugged or unplugged-- when holding the...
I have an original Nest account for an outdoor camera and I want to cancel my subscription. Please provide a contact number or other means to accomplish this. Thank you!
I have configured and set up Nest Wi-Fi Pro at home (pack of three). Everything works well, except when I try to add a fourth Wi-Fi Pro, I get the error "couldn't connect to the mesh network." I have done the following:1- upgrade the wifi points2- fa...
I had the technician here today and all was working fine but when I tried to add a household member to the Nest Connect for the Yale Lock + Nest Connect, it said I could not use the primary account to add a household member. Therefore I tried to add ...
I'm having with my nest lock, all of which happened at the same time. My issues are only when using the App. The lock works fine when not using the App. 1). The lock won't lock using the app. It will unlock but not lock. When I attempt to lock, I can...