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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11674 Views
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Voice issues

HiI’M a quadriplegic with little arm or hand movement, I have a chromecast ultra & google mini, when I ask it to play a Netflix show it works fine. I’ve added Foxtel go app to my video & when I ask it to play a show from Foxtel go, google says I need...

Fillabong by Community Member
  • 28 Views
  • 0 replies
  • 0 kudos

Resolved! No longer appears

I have done ALL of the suggested options to reset, etc. Tried numerous HDMI ports and TVs. Same situation with all of them. Remote controls the volume on TV but nothing else.Light on the devise is a constant yellow.

allen031 by Community Member
  • 61 Views
  • 2 replies
  • 0 kudos

Chromecast with Bluetooth causes apps to freeze

When my chromecast is connected to my Bluetooth speaker, apps like YouTube, Netflix, Amazon, Hulu and max all freeze when I start videos or skip ahead. I have to turn off my speaker and turn it back on every time for it to work. I’m looking for a sol...

Kianbw by Community Member
  • 29 Views
  • 0 replies
  • 0 kudos

Remote will not get into pair mode

Remote worked for a long time then it lost connection and now will not get into pair mode. Tried to reset Chromecast and remote. Neither worked. When trying to pair the remote the white light goes solid and then turns off. no pulse happens.

Jrug by Community Member
  • 46 Views
  • 0 replies
  • 0 kudos

Won't boot up

The device has been working correctly for months, but today, it only makes it to the Google TV logo with spinning colors. Unplugging and trying again doesn't help. My phone can't find it anymore to initiate a reboot.

MC123 by Community Member
  • 35 Views
  • 1 replies
  • 0 kudos

No way to lock Chromecast Google TV from family link

Hey,OK, my problem with new Chromecast Google TV is that I can't see the device in my Family Link on my phone.Here is what I did. My kid has its own google account on a phone. The phones is added to the family group and managed by me. I see the phone...

atom27 by Community Member
  • 62 Views
  • 1 replies
  • 0 kudos

GoogleTV Buffering

Signals were buffering, particularly when we were using YouTubeTV. When it was working the picture quality was quite low. The Internet speed was good (>250 Mbps) and it works fine on the PC. Then, we pulled the TV out from the wall and viola, the qua...

viodillc by Community Member
  • 54 Views
  • 0 replies
  • 0 kudos
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