Google Nest Community

The AQI reading that is displayed on the Photo Frame screen and on the Home Control screen on our Nest Hubs and Nest Hubs Max is NOT current, but represents the reading from over 4 hours ago. This has been particularly noticeable with Canadian wildfi...

07-20-2023

It seems some customers have difficulty--when using the "Contact Us" page--in getting to the contact options so they can actually talk to Google Nest Support. Here is a suggestion. (I've augmented @David_K 's instructions slightly.)1. Go to https://s...

06-21-2023

For the second day now, our two newer cameras, the battery camera and the 2nd gen indoor camera, which get installed in the Google Home app, are NOT viewable on home.google.com using the Firefox browser. Turning the cameras on and off does not help, ...

02-12-2023

Google Nest, why don't you offer extended warranty coverage with a Nest Aware subscription?Ring offers a "Ring Protect Plus" subscription plan that provides 180 days of video history PLUS extended warranty coverage for all Ring home devices for $10/m...

01-27-2023

Twice today now I have received forum updates from Google Nest for replies posted on Dec. 3, 2021. I checked the message headers, and both were sent by Google Nest today; here is part of the header for one, with my email address replaced by underscor...

@Robertca The only support Google offers on this is on this "How to recover your Google Account or Gmail" Google Account Help topic:https://support.google.com/accounts/answer/7682439

@whereisdoug See the install video on the link I provided, at about 1:22; it shows the location of the Setup Code. (The size is exaggerated.) On other posts in this forum, customers have indicated that the power cable gets in the way of viewing the S...

@whereisdoug Did you by any chance save the QR code sticker in your Quick Start Guide, as the install instructions recommend? (https://support.google.com/googlenest/answer/11003780) For the floodlight camera and the battery camera (which we have), th...

@Rld3trey We discovered the same thing when we bought a Google Nest Battery Camera in Sept. 2021, and have been using 2 apps to manage our Google Nest cameras and doorbells ever since.Google Nest is gradually allowing customers to "transfer" 1st gen ...

@4698337565 Google Nest does not make it easy to update Wi-Fi settings on its devices; as a result, their first recommendation is to set the network name (SSID) and password on your new router/modem to the same values used on your old router/modem.If...

Google Nest Community

User Statistics

User Activity

AQI reading displayed on Nest Hubs is from 4+ hours ago

Using Google Nest's "Contact Us" page to contact Support

Newer cameras no longer viewable on home.google.com when using Firefox

Why not offer extended warranty coverage with Nest Aware subscriptions?

Why is Google Nest sending forum updates from Dec. 2021 today?

Re: Forgot password for Gmail account # #

Re: Outdoor webcam with floodlights

Re: Outdoor webcam with floodlights

Re: Nest Cam no longer links to Nest app

Re: Change My Internet provider and can't reconect