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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 32703 Views
  • 186 replies
  • 46 kudos

What can be done with a Nest Aware (1st gen) subscription?

I got the notification a while back that my camera support was going to end and they provided me with a replacement Nest camera. Stupidly, I didn't test things out with the new camera (Nest cam wired) and only recently got around to setting it up. Tu...

Clear the Confusion

I'm starting down the path of home integration. I've been on the path for several years, just going quickly.I now want to include an outdoor security camera, but it seems it's not that simple. Can someone confirm the problem I have and tell me if the...

NMB by Community Member
  • 186 Views
  • 5 replies
  • 0 kudos

Poor performance with Nest Aware

Ever since I was forced to upgrade to the new Nest Aware service, the performance has been abysmal. For example, when someone rings the doorbell, even 10 minutes afterwards, I still don't get a video image of who is at the door. I'm on a very strong ...

Dimitri1 by Community Member
  • 96 Views
  • 1 replies
  • 0 kudos

Continuous camera and history problems

I am sick of Google Nest Cameras. I am along time user going back to Nest. I have nothing but problems with the cameras. I am paying for two Nest Aware accounts and still can't get history. I have purchased a new camera and after multiple support cal...

Resolved! Nest Aware Subscription

I signed up for the 60-day subscription today. Will I be able to see all cameras and historical video from 60 days back as of today?

ikenalx by Community Member
  • 203 Views
  • 1 replies
  • 0 kudos

help please with device

I'm having lots of trouble with my device and can't cancel my nest account not to mention my Samsung account keeps changing to Chinese language! I'm terrible with my device and would pay someone who is good with phones

m2046 by Community Member
  • 99 Views
  • 1 replies
  • 0 kudos

Overcharged for Nest Aware Plus upgrade

Flatmate has been overcharged for an upgrade. Contacted customer care and escalated it 3 seperate times, each time saying they are correct. Stop stealling from us and fix your billing system.    

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DConnelly by Community Member
  • 163 Views
  • 1 replies
  • 0 kudos
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