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Nest Aware
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Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 32653 Views
  • 186 replies
  • 46 kudos

Clean Energy?

Trying hard to understand the definition of "clean Energy" in the Nest Renew dashboard. Lots of realestate devoted to the topic but no idea how its defined or what I can do to improve my utilization. My observation is that from my power company its a...

ianna7145 by Community Member
  • 30 Views
  • 0 replies
  • 0 kudos

Email is not working to set up

I changed my email cause I can’t get into old email on acct. Now my camera won’t set up cause it says it’s on another acct. Help fix this

Lost history and leafs

Hi. I had history and leafs saved with using Nest Aware. I replaced the WiFi router just over the weekend and had to change the name and settings for Nest thermostat and many connected appliances using the new WiFi name. I was distressed to learn all...

Lehfeldt by Community Member
  • 124 Views
  • 4 replies
  • 1 kudos

Nest issues reset password

I can’t log into my nest app and when I try to reset password, it sends verification code to my old phone number that I no longer own. How do I change and update my number without having access to my account?

Clear the Confusion

I'm starting down the path of home integration. I've been on the path for several years, just going quickly.I now want to include an outdoor security camera, but it seems it's not that simple. Can someone confirm the problem I have and tell me if the...

NMB by Community Member
  • 186 Views
  • 5 replies
  • 0 kudos

Poor performance with Nest Aware

Ever since I was forced to upgrade to the new Nest Aware service, the performance has been abysmal. For example, when someone rings the doorbell, even 10 minutes afterwards, I still don't get a video image of who is at the door. I'm on a very strong ...

Dimitri1 by Community Member
  • 96 Views
  • 1 replies
  • 0 kudos

Resolved! No 24/7 video history anymore

I had 24/7 video history for the past 4 years and all the sudden my subscription got canceled without notice. When I called to see why my cameras weren't working I was told my subscription ran out. After renewing it the only video history I could get...

Suzi1 by Community Member
  • 223 Views
  • 1 replies
  • 0 kudos

Google now makes it hard for you to see Nest History

Is it me or has Google made it near impossible for you to see your Nest History - even if you subscribe?My front door no longer sees history. Not my garage or anything else. Not on the app or browser. And it used to. Very easily and within the app or...

Recover old footage

Is there a way to recover older than 3 months camera footage. I presume it goes to the Cloud, and maybe for some extra payment we could get hold of it.

Zsu by Community Member
  • 110 Views
  • 1 replies
  • 0 kudos