2 weeks ago
The device has been working correctly for months, but today, it only makes it to the Google TV logo with spinning colors. Unplugging and trying again doesn't help. My phone can't find it anymore to initiate a reboot.
Answered! Go to the Recommended Answer.
2 weeks ago
There is a small button on the Chromecast device that you can use to force it to Reset. Here are instructions:
https://support.google.com/chromecast/answer/6254654
Try that.
2 weeks ago
There is a small button on the Chromecast device that you can use to force it to Reset. Here are instructions:
https://support.google.com/chromecast/answer/6254654
Try that.
2 weeks ago
Hi everyone,
Thanks for posting. @Byteguy thanks so much for helping out by sending information about how to factory reset the Chromecast. That's definitely helpful for the community! @MC123 We hope the article you found was helpful to solve the issue that you are experiencing with your Chromecast that is not booting up.
Please don't hesitate to let us know if you have any further questions. We're always happy to help!
Best regards,
Jenny
2 weeks ago
Factory reset didn't work. Tried Tech support, and it ended up being escalated to just being sent a replacement since no one could figure out what was wrong.
