Dan.com Reviews

6,455  Great
TrustScore 4 out of 5

4.2

In the Online Marketplace category

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Reviews4.2

6,455 total


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Rated 3 out of 5 stars

Felt at times like one hand didn't know…

Felt at times like one hand didn't know what the other was doing. Also received request after we made a payment for account information. That seemed unnecessary and potentially fraudulent. Not sure though.

Date of experience: August 04, 2023

Reply from Dan.com

Hello Rich,

Thank you for your feedback. I am sorry to hear of the frustrations you encountered and we greatly appreciate you providing us the opportunity to look into this further.

My thanks,
JM


Rated 4 out of 5 stars

New Experience

I'm a first-timer so I would say the experience was very good. Still had to learn how to use the dashboard and what was being requested. No complaints though.

Date of experience: August 11, 2023


Rated 5 out of 5 stars

I bought two domains that were both…

I bought two domains that were both over $3,000 each.

Dan.com made it really easy to use and negotiate with the domain sellers.

Through dan.com I was able to finally buy a domain I been struggling to get for over 10 years!!!

Date of experience: October 14, 2023


Rated 5 out of 5 stars

Errand Boys is great!

I have used Errand Boys twice now and my daughter has used them as well. These guys are fast and efficient and very careful with a move. They even emptied my car for me! Their rates are great too.

Date of experience: October 02, 2023


Rated 5 out of 5 stars

Nice and easy

Nice and easy - didn't require more accounts and more passwords, was super simple to follow the process and get the domain transferred.

Date of experience: August 15, 2023


Rated 5 out of 5 stars

Everything worked great

Everything worked great. Fast and easy domain transfer with great assistance and a friendly team. Recommend it :)

Date of experience: July 29, 2023


Rated 1 out of 5 stars

Frorget it

This I dont known, TOOK ME 50 € WITHOUT ANY AUTORISATION . Forget this site . Dont buy it

Date of experience: May 07, 2024

Reply from Dan.com

Hello Bernard,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM


Rated 5 out of 5 stars

This is greatest place to buy and sell…

This is greatest place to buy and sell domain name. I really like their platform

Date of experience: April 03, 2024

Reply from Dan.com

Hello Sangeeth,

We are glad to hear that you have had such great support from us and we look forward to helping again in the future

My many thanks,
-JM


Rated 1 out of 5 stars

Dan.com is still really upsetting

Dan.com continues to be really upsetting with their recurrent fraudulent listings
Since my last recent TrustPilot review, almost 3 dozen new unauthorized listings of my domains appeared.

It's as if rogue sellers on their platform believe that they can post anyone's domain names for sale on Dan.com, without the owner's permission and with impunity. They apparently don't mind potentially scamming unknowing buyers of hundreds or even thousands of dollars. As before, their listing prices for my domains were much higher than my legitimate,actual marketplace listings elsewhere.

Dan.com customer support did remove the fraudsters' listings more quickly this time. But there was no indication that any action was taken to restrict or ban the fraudulent sellers involved, especially one that had posted almost two dozen of my names. That is all the more saddening.

Date of experience: March 24, 2024

Reply from Dan.com

Hello LG,

Thank you for the feedback and for the opportunity to clarify that while we don't contact customers regarding our security process or outcomes from those security process; we do take Security and our Terms of Service seriously and remove bad actors from our platform in addition to preventing bad actors from returning. We are reviewing the information you have provided with our Leadership to see what more can be done, and we appreciate you sharing your experience with us.

My thanks,
JM


Rated 5 out of 5 stars

Used DAN.com for years

Used DAN.com for years, very happy customer. A quick & easy way to purchase & sell domain names, with the backing of GoDaddy.

Date of experience: August 05, 2023


Rated 5 out of 5 stars

Super easy to use!

Dan.com was super easy to use. They made the transaction for my new domain very easy. They post very clear instructions on what to do. Thanks, guys!

Date of experience: August 20, 2023


Rated 5 out of 5 stars

Communication

Communication, in my experience, is this company's biggest asset. They saw this through to the end for me. I am highly relational and somewhat organizationally challenged and with my assistant away on holidays they helped make my Domain transfer efficiently and professionally.

Date of experience: August 08, 2023