Dan.com Reviews

6,450  Great
TrustScore 4 out of 5

4.2

In the Online Marketplace category

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Rated 5 out of 5 stars

Everyone Should Read This...

Everyone Should Read This...

Firstly; DAN is a great marketplace to buy and to sell domain names. Plain and simple.

Take the negative reviews with a pinch of salt!

99% Of these negative reviews come from absolute morons.

The people leaving the negative reviews have no idea what they are doing! Then just leave uneducated reviews.

99% of them are complaining because they forgot to renew their domain and are trying to pass the buck - They are the ones that did not pay their domain renewal bill and in-turn they lost their domain name.

If you do not renew your domain, it will expire! (you are also usually given a grace period to renew your domain).

If you do not pay your renew bill for your domain then you lose it! Simple! Its that Simple!!

After you fail to pay your renewal bill for your domain it goes through a deletion process and then the domain is basically available for anyone to register. The person who then registers the domain (you lost) now owns the domain and can either build on it or list the domain for sale.

If you fail to pay your mortgage bill what happens! Essentially, in the end, you lose your home. Your home is then listed for sale and is purchased by the new owner.

The uneducated morons leaving negative reviews are the initial home owner who are now ranting at the agency who listed for sale and the new owner who may have decide to resell. Absolute joke!

Date of experience: May 01, 2024

Reply from Dan.com

Hello Alex ,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM


Rated 5 out of 5 stars

Rhonda Gray was very kind and fast…

Rhonda Gray was very kind and fast getting us in and out. Awesome experience and service!!

Date of experience: May 01, 2024

Reply from Dan.com

Hello Nila,

Thank you for your feedback and we are pleased to hear that Rhonda did such a great job. We appreciate you taking the time to share with us and thank you for being a GoDaddy customer.

My many thanks,
-JM


Rated 4 out of 5 stars

honest and attitude reflected me always who I am

I always to push myself to the edge to make ready for struggle at anything I face. kindly trust that every abilities can be brought up by ourself with consistency
empathy, strength that transforms from emotions, and passions. Outermost is attitude ,self respect, with honest to achieve the goals,no matter what your goal is, please keep mine above, get it from my whole life experiences. Cheers! All

Date of experience: December 15, 2023


Rated 5 out of 5 stars

Great again

Another superb experience using Dan as a seller, offer from buyer accepted today, I provided the AUTH code, domain transferred and money paid to me in around an hour. Fantastic experience keep it up Dan.

Date of experience: April 12, 2024

Reply from Dan.com

Hello JR,

We are glad to hear that you have had such great support from us and we look forward to helping again in the future

My many thanks,
-JM


Rated 5 out of 5 stars

Absolutely brilliant Alan at the…

Absolutely brilliant Alan at the Manchester branch looked after me I couldn’t asked anymore

Date of experience: April 16, 2024

Reply from Dan.com

Hello Ashlee,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM


Rated 1 out of 5 stars

VERSEZ.com = BEWARE Fraudulent Seller

VERSEZ.com = BEWARE Fraudulent Seller ! NEVER RECEIVED ANY RESPONSIBILITY FROM THEM AFTER THEM EXCEPTING MY PAYMENT FOR $98.00 SENDING AN INVOICE & NOTHING MORE ! VERSEZ ALSO WAS SELLING THROUGH SHOPIFY & THEy WOULD SHIP ( Additional SHIPPING & Tracking Information would be sent ba Email ?) NON of COMPANYS EVER REPLYING IN 32 DAYS NOTHING EMAILS & NUMBERS NOT LISTED ! Purchased a Folite Steam Oven on 3/30/24 THEY Receiving only a Purchase Order & That I would receive am Email for Shipping & Tracking Number & Information ! That Has Never Happened NO Phone Numbers Associated With the Co Are NOT In Service ! Emails Were Never Answered I Sent to VERSEZ & NOONE EVER RESPONDED INANY WAY! Shopify Says There Webpage to Sell Merchandise is Not Available on there Site Shows No Order or Purchase At All !VERSEZ is Now Trying to Sell the Website on Shopify ! THIS COMPANY IS A FRAUDULENT DISCONNECTED WEBPAGE BEWARE BEWARE BEWARE ! I NOW HAVE TO FILE FRAUD CHARGES AGAINST AT BANK ! I’m ELDERLY &DISABLED DISGUSTED ! My Convection Stopped Working & I’ve Been Waitinv 35 Days For MY PURCHASE to Replace My Old One ? That’s SO Frustrating TRYING TO Contact This Co VERSEZ.com & Never Got Anything Except the Receipt & Reminder I GOT RIPPED OFF & IGNORED ! BAD BUSINESS SALES Pratice & FRAUDULENT ADVERTISING & SALES SINCE SITE IS CLOSED BUT STILL SELLING !!

Date of experience: March 30, 2024


Rated 1 out of 5 stars

Stay away from this scam comapny.

They steal your domain name by deactivating your payment details (I know because the same payment details have been tied to multiple other domains and none of them had problem renewing). After they steal your domain, they try to charge you $1500+ to get it back, and as soon as you show interest they jack the price up to $3,500+ absolute scam and joke of a business model. No domain name is worth that much in 2024.

Date of experience: April 02, 2024

Reply from Dan.com

Hello Rob,

Thank you for your feedback and for the opportunity to clarify that we are a Domain Aftermarket; this means our customers create accounts so that they can list the domain names that they register, for sale. I am sorry to hear that your domain name expired and we appreciate you sharing your experience with us.

My thanks,
JM


Rated 5 out of 5 stars

Fantastic domain management and sales…

Fantastic domain management and sales platform, superb domain landing pages and excellent support team. Dan.com are the best! truly.

Date of experience: March 28, 2024

Reply from Dan.com

Hello Hussein,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM


Rated 5 out of 5 stars

Dan.com has been excellent in brokering…

Dan.com has been excellent in brokering my domain deals. I have been using them for the past 3+ years - and I have had no issues whatsoever.
They protect domain buyers from any form of financial loss whilst also ensuring transparency and efficiency in their conduct.

If you ever want to buy a domain and in need of a broker - Dan.com is your plug!

Date of experience: December 19, 2023

Reply from Dan.com

Hello Celesta,

Thank you for your feedback. We are very glad to hear that you received such great service from us. We look forward to helping again in the future and thank you for being a Dan.com customer.

With much appreciation,
-JM


Rated 5 out of 5 stars

Excellent

team and overall a pretty seamless process. A few things that could be better:

1. Dan.com doesn't fully authenticate ownership of the domain until the time of purchase so felt it was up in the air until the transaction was fully done

Overall pretty good though and felt pretty safe through the whole process

Date of experience: December 05, 2023


Rated 5 out of 5 stars

Good Communication - overall felt safe

Good Communication from the Dan team and overall a pretty seamless process. A few things that could be better:

1. Dan.com doesn't fully authenticate ownership of the domain until the time of purchase so felt it was up in the air until the transaction was fully done

Overall pretty good though and felt pretty safe through the whole process

Date of experience: August 15, 2023


Rated 4 out of 5 stars

They lack one thing Which Sedo have …

When weighing Sedo against Dan for domain transactions, the absence of country views on Dan is a notable drawback. I hope Dan integrates this feature in the future for a better user experience. Despite this, I lean towards Dan over Sedo due to its unique advantage of allowing payments in the currency of choice, a feature Sedo lacks. Additionally, while Sedo provides detailed website traffic insights, including countries of origin and the referring URLs, Dan could improve by incorporating such analytics. Overall, Dan's flexible payments make it my preferred choice for domain transactions.

Date of experience: February 22, 2024

Reply from Dan.com

Hello Haret,

Thank you for your feedback and the input for how we can improve. We would like to better understand your suggestion and have sent an email through Trustpilot to request more information for contact. We will be sure to share this information with our leadership to submit as a customer requested improvement.

My thanks,
JM


Rated 5 out of 5 stars

No complaints

No complaints! keep up the good work, Very professional. I will send you over my site shortly, which has an excellent selection of dot com domain names for acquisition. Can you email me a broker contact?

Best Regards,

Patrick

Date of experience: July 30, 2023


Rated 1 out of 5 stars

scammers

Never do business with this. they steal domain names and you can buy them back at a higher price.
Be smart and never do business with such companies.
together we can fight this!!!!

I've lost my company domain for 4 years now.
they continue to hold him.

strato will sell your domain to hum if you cancel your website.
the moving code did not work and had already been sold when contacted

Date of experience: April 22, 2024

Reply from Dan.com

Hello Dippsy Brownie,

Thank you for your feedback and for the opportunity to clarify that we do send renewal notices to customer for upcoming renewals. If you let a domain name expire, it is possible for someone else to register the domain name after it expires and then list it for sale. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM


Rated 5 out of 5 stars

Good, friendly service

The communication via Dan was good. I had an issue with not receiving emails and they were very quick in helping me sort it out.

The owner of the domain explained why he couldn't accept my first offer, and I think that was very detailed and thorough.

Date of experience: August 07, 2023


Rated 5 out of 5 stars

Domain name purchase

I purchased a domain name from Dan.com. It was A very smooth transaction, best of all I was traveling at the time and was unable to respond right away, they sent new reminders with “Links” included and I was able to complete every thing I needed to do on my end to complete the transaction. Great customer service.

Date of experience: August 01, 2023


Rated 5 out of 5 stars

HD binoculars

From making my initial purchase with this company to receiving the product the whole experience has been brilliant . The speed of delivery was outstanding and the product itself is excellent . Big hands up and well done from myself

Date of experience: September 30, 2023


Rated 5 out of 5 stars

The service was straight forward and…

The service was straight forward and the process was easy. Full disclosure I have no frame of reference as this was my first domain purchase, but it was a simple transaction. I had my website up and running the day the transfer was complete.

Date of experience: July 30, 2023