GoDaddy Reviews

I had called several times to get assistance with my web design issue refreshing even spoke to a higher tiers of support and no one was able to help me.
As soon as he got on the phone and read my ticket notes, he assured me that he knew what my problem was, within about 10 minutes he had me up and working. Spectacular. He was very kind, knowledgeable and understanding and New immediately how to help me he restored my faith and Go Daddy I have been a very happy customer for around 10 or 11 years. I was just about ready to cancel my account since I couldn't do my website anymore until I talked to Von. I had tried since the beginning of April to get this issue fixed

Date of experience: May 11, 2024

 I just wanted to give a shoutout to Paul from server support! He went above and beyond to help me out with my server and understanding DNS setups with GoDaddy. I was feeling a bit lost, but Paul patiently walked me through the whole process, explaining everything in a way that made sense to me. It's incredible to get an agent like him who not only knows his stuff but is also willing to take the time to help out. Thanks Paul! Everything is now running smoothly, and I know I know how manage DNS configurations.

Date of experience: May 16, 2024

I am never usually in a good space when I have to pay bills. When I interacted with my rep Kandon, he was friendly/personable, understanding and had patience, it makes it a lot better. I even purchased an additional products because he was so authentic! I been a GoDaddy customer since 2015. Usually the reps are amazing!.

Date of experience: May 17, 2024

I sooo needed to have a professional email address, but was dragging my feet because I thought it would be a pain. I bought my domain on GoDaddy, then called Support for help. I got the BEST customer service rep, and she was clear, patient, polite, thorough, and made sure everything worked before we hung up. I added the Microsoft 365 Suite for my business, and she guided me every step of the way setting it up. I'm officially in business thanks to GoDaddy!

Date of experience: May 16, 2024

I am an older man with limited income and health isssues and I have been having trouble with some of the things going on with my Cpanel and emails. Cherryl9611 helped straighten out issues I have been dealing with for years while explaining them in a way I could understand. She was super nice and also very knowledgable and I am so grateful to her for all she did to help me. Meant so much! Highest ratings for her!

Date of experience: May 17, 2024

Call center in the Philippines is the best in the industry! Quick response and knowledgeable,, friendly agents. Helped me get my website forwarded to another URL. I used to be leary of security of at GoDaddy. No longer!

Date of experience: May 14, 2024

3.5 hours on a chat help session with Word Press Premium support, 48 hours after the ticket was issued, resulted in no resolution. 20 minutes after I called GoDaddy, Balerie Rose directed me to a team that fixed the problem in 20 minutes.

Date of experience: May 17, 2024

The customer enquiry by tye name of Issabella was amazing and the help she assisted our organisation was very highly appreciated. We hope that our ongoing issues is quickly resolved so that we can recommend others for your business and package.

Kind Regards

Leicester Community Services

Date of experience: May 17, 2024

Today I had a truly amazing experience with one of Goddy's ITs, Gurwinder Singh aka Gury. He was someone I could feel free to ask questions about any issues which I cannot solve. It took a lot of time with many problems, but he was so kind and so professional. After getting his help, I missed the survey and couldn't give it 10 score. All I want to say here is, you are so amazing, thank you so much. You should get more score than perfeck score. Sun KIm

Date of experience: May 18, 2024

Been a GoDaddy customer for years and always pleased. Made several changes due to economic changes in my life; however, still believe in its business model from day one!

Date of experience: May 17, 2024

Godaddy and I have been in business for quite some time now. Over 5-7+ years. They never fail. My last CSR Ian was fantastic. He was kind, patient, professional and to the point without making me feel any kind of way. I’m all about growing with the times yet that human experience, goes a long way in which when right, artificial can never replace. Thank you Ian & Godaddy. Ms. Charlie S.

Date of experience: May 18, 2024

I have been using GoDaddy to build my website. The features, options, graphic selection, etc. has resulted in a very professional webpage - of which I had no prior experience creating. I have had a couple of issues but a quick chat with the AI, then a person has resolved these issues. I have always felt the customer service actually cared to resolve the issue and worked with me or escalated as needed. Great job with the team Go Daddy!

Date of experience: May 15, 2024

My worker made my experience so painless! She was very helpful and courteous and knew how to meet all my needs. She even has a virtual worker that will call me and be my assistant for other great products Go Daddy has to offer. Go Daddy is the best👍

Date of experience: May 17, 2024

Ivory provided great customer service. She was very patient, calm, and listened. She stayed on the call waited for an external customer service rep to help with changing our Name Server. Thank you Ivory for your excellent service and professionalism.

Date of experience: May 16, 2024

Jonathan is the best agent I have worked with in recent memory. He is knowledgeable, patient, and helped me through a difficult domain transfer. He also resolved an upcoming security change that I was not even aware of.

Thank you, Jonathan!

Date of experience: May 17, 2024

I had a charge I didn't recognize and even the bank marked it as possibly fraudulent. When I called support, it was explained as a yearly web hosting renewal, which as it turned out I didn't need anymore because that domain name was on the market and had the "for sale" page displayed.

Date of experience: May 16, 2024

Recently had to contact GoDaddy to make some changes to my account. I'd made some errors when setting up my webpage and domain, so contacted support about the issue. The guy I spoke to was really helpful and knowledgeable so it was all resolved in one call. Thanks

Date of experience: May 17, 2024

I would give 0 Stars if I could. I started working with Godaddy premium design service over a year ago and we are no farther along than we were when we started. Godaddy has front line emglish speaking amercians that manage each project that is created overseas in India etc, Which the designers do not speak any english and cannot create the website you are desiring. I have had over 32 revisions including where they put my competitors logo and mine on my site! I have spent over $2,500 and still do not have a website to use. I have also wasted extremely valuable time with incompetant individuals who could care less. DO NOT USE GODADDY and I am going to all Social Media platforms to warn others! BUYER BEWARE!

Date of experience: May 17, 2024

Les, the representative, made it easy. He was professional, patient, and understanding. He even visited my old company's website for ideas on how to help me better. More importantly, he scheduled a next step to make sure I have all available options before making a decision! Great experience.

Date of experience: May 17, 2024

I am completely happy with GoDaddy’s customer service. First and foremost, I was able to find a phone number and actually speak to a live representative! Renz was professional, knowledgeable and personable. He answered my questions and quickly resolved my issue. Thanks, GoDaddy, for still making customer service a priority and hiring great people like Renz.

Date of experience: May 15, 2024