Request online
TransUnion is committed to data privacy and providing a simple and secure process for consumers to manage their personal information. Consistent with US state laws, you can manage your personal information through the options listed below.
Opt-out or limit use of data
Delete data
Get a copy of your data or correct your data
Explore your options for managing your personal information below and see how you can take action.
Choose to limit how TransUnion processes your personal information. Your data privacy opt-out choices include:
When we provide personal information to third parties, we’re enabling them to offer relevant products for consumers like you. If you opt out, the companies we partner with may no longer offer you personalized experiences. We want you to have the opportunities that may benefit you. However, we fully support your right to opt out and have developed a process for you to exercise this right.
You can submit a request online, by phone or through a one-time form:
Request online
Have an account? Log in here
Request by phone
For phone requests, please allow sufficient time for us to verify your identity and locate your information.
Monday – Friday 8am – 9pm Eastern Time
Saturday – Sunday 8am – 5pm Eastern Time
Submit an opt-out request using a one-time form
If you do not want to create a user account, you may submit your request as a guest. Responses to requests submitted as a guest will be mailed. Note that if you already have a TransUnion Service Center account you won't be able to submit your request as a guest. You may already have an account if you completed any of the following actions online through TransUnion: requested your credit report, filed a dispute or added a credit freeze or fraud alert.
Request that personal information maintained by TransUnion be deleted. Some information, such as what appears on your credit report, can’t be deleted through this process. If you want to dispute information on your credit report, visit our Credit Dispute page to learn more.
Request online
Have an account? Log in here
Request by phone
For phone requests, please allow sufficient time for us to verify your identity and locate your information.
Monday – Friday 8am – 9pm Eastern Time
Saturday – Sunday 8am – 5pm Eastern Time
If you do not want to create a user account, you may submit your request as a guest. Responses to requests submitted as a guest will be mailed. Note that if you already have a TransUnion Service Center account you won't be able to submit your request as a guest. You may already have an account if you completed any of the following actions online through TransUnion: requested your credit report, filed a dispute or added a credit freeze or fraud alert.
Request online
Have an account? Log in here
Request by phone
For phone requests, please allow sufficient time for us to verify your identity and locate your information.
Monday – Friday 8am – 9pm Eastern Time
Saturday – Sunday 8am – 5pm Eastern Time
If you do not want to create a user account, you may submit your request as a guest. Responses to requests submitted as a guest will be mailed. Note that if you already have a TransUnion Service Center account you won't be able to submit your request as a guest. You may already have an account if you completed any of the following actions online through TransUnion: requested your credit report, filed a dispute or added a credit freeze or fraud alert.
Sontiq, Neustar, Argus Advisory and Commerce Signals are now TransUnion companies.
Not all data maintained by TransUnion is subject to U.S. state privacy laws. For example, credit reports and the information in them are governed by the Fair Credit Reporting Act (FCRA). When you make a privacy request, it’s important to know that your credit report information will be retained and used to ensure you can continue to access the opportunities that credit can provide. You can learn more about your options for managing your credit report here.
In addition to opting out and limiting the use of your personal information, deleting your personal information and requesting a copy of your personal information, you also have the following rights. There is no action associated with these:
Right not to be discriminated against for exercising these privacy rights
Right to be informed about the types of personal information businesses collect
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The credit scores provided are based on the VantageScore® 3.0 model. Lenders use a variety of credit scores and are likely to use a credit score different from VantageScore® 3.0 to assess your creditworthiness.
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