3 weeks ago
Thermostat won’t connect to WiFi. Tried all options to fix. Will not work. Spoke to nest representative and was told that chip is bad but they won’t give me a new one because it’s out of warranty. It’s a known issue with the thermostat. Why would you not back your product that you know has an issue.? I would suggest staying away from this product and choose a different brand. Very unsatisfied with nest customer service
3 weeks ago
Could have same issue as you!
3 weeks ago
Nest won’t stand behind their product and replace the unit even though they know that there is a problem with the chip
