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Can we send the Nest camera bakc for a refund cause of the subscription price hike?

Dslat13
Community Member

The cameras are not good anyway.. doorbell notification are always delayed.. wish I had of stuck with EUFY

1 Recommended Answer

MplsCustomer
Bronze
Bronze

@Dslat13 

We usually get visitor announcements on our Nest Hubs and Nest Mini, and doorbell ring notifications on our phones within a few seconds. Sometimes it takes longer, but it's usually quite prompt.

If it occasionally takes longer, I'd suspect a temporary issue on Google Nest's servers. (Our people and motion notifications sometimes take longer.) If it consistently takes longer, I'd suspect Wi-Fi issues, but that's just my amateur guess.

Our Nest Aware Plus subscription is going to increase from $120/year to $150/year in June. It's the first increase since the subscription first became available in 2019.

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3 REPLIES 3

MplsCustomer
Bronze
Bronze

@Dslat13 

We usually get visitor announcements on our Nest Hubs and Nest Mini, and doorbell ring notifications on our phones within a few seconds. Sometimes it takes longer, but it's usually quite prompt.

If it occasionally takes longer, I'd suspect a temporary issue on Google Nest's servers. (Our people and motion notifications sometimes take longer.) If it consistently takes longer, I'd suspect Wi-Fi issues, but that's just my amateur guess.

Our Nest Aware Plus subscription is going to increase from $120/year to $150/year in June. It's the first increase since the subscription first became available in 2019.

What a crap response. What do you work for Google? The cameras are poor and not worth the cost. EUFY range are better quality and I never had any issues with delays in notifications with EUFY... You response is amateur.

@Dslat13 

My only affiliation with Google and Google Nest is as just another customer.  I was merely sharing our experience with Google Nest's cameras and the Nest Aware Plus subscription.