Google Photos not able to ChromeCast

[SingaG777]

I am receiving this error message. YouTube casting works fine. Google Photos casting was working a couple of days ago. 

Connexion

perdue

La connexion à votre appareil a été

-

perdue. Réessayez de caster le

contenu.

chromecast.com/help

Salon Apt 401

[jenniffert]

Hi @SingaG777,

Thanks for posting here in the community! I'm sorry to hear that Google Photos isn't casting properly with your Chromecast. Help's here!

Here are some steps you can try:

• Make sure you're signed in to the same Google account on both your Google Photos app and Chromecast device.
• Verify that your Chromecast and the device you're casting from are on the same Wi-Fi network.
• Check if your phone's software is up-to-date.
• Make sure you have the latest versions of the Google Home app and the Google Photos app.
• Restart your Chromecast. Unplug the power cable, wait three seconds, then plug it back in.

If the above steps don't work, consider performing a factory reset on your Chromecast. Additionally, you can learn more in this helpful article: Troubleshoot Chromecast Connection.

Let me know how it goes.

Best regards,

Jenniffer