Have you seen something on Tumblr that violates our policies? Well, we’d love to hear about it—once. Tumblr’s Support and Trust & Safety teams are made up of actual people (Hi! I’m Nicole!) and we read every single message you send us, despite how small our teams are.

What happens after we read a message? We investigate it! Right away. So, when we get another message about the same issue, there’s not much more we can do about it. And when we get 10,000 more messages about that issue, well, there’s still not much more we can do about it, and we have to review all 10,000 of those messages before we can move on to other matters. If you ask your friends and followers to report the same thing that you just did, it makes it harder for us actual humans to address all of the issues that need addressing.

We need vigilant people like yourself to keep this site awesome, but trust that any problems you find can be solved with a single email. We swear it.

What was a giant, curved and blank wall in the Tumblr Support Office is currently becoming a tribute to both the historic and modern landscape of Richmond, Virginia.

 Final product soon…

Now that our spiffy new help form has made its debut, we wanted to give a heads-up that we’re no longer responding to emails to [email protected]. The form does a much better job of gathering all the important info we need to help you, which means we can respond to your requests more swiftly and articulately.

So, if you ever can’t find the answer you’re looking for while searching our help pages, just hit the “Contact Support” button at the bottom of the results. There, that’s the form.