We do our best to address bugs on Tumblr as quickly as possible, but some problems take longer to fix. To make troubleshooting easier for our users, we’ll keep this list updated with the most common ongoing issues.
If you think you’re experiencing a bug, check for it on the list below. If your problem is mentioned here, we’re already aware of it, and our engineering team is on the case!
You can follow our Changes blog to receive updates about bug fixes on Tumblr.
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Platform-Wide Issues
Twitter/X Embeds
We are aware that using an x.com URL in a Link block no longer screenshots the Tweet. While we look into this, you can get around it by replacing x.com in the URL you want to share with twitter.com.
Connectivity issues in Firefox
Some users are experiencing slow loading times and intermittent Network Protocol Violation errors when using Tumblr in Firefox. We’re looking into it!
Ghost notifications in Inbox
If you see notifications for unread messages or asks but there’s nothing there when you click to view them, it’s likely that you’ve received messages or asks from terminated, deleted, or spam accounts.
Ghost notifications in Activity
If you’ve received a notification from a terminated, deleted, or spam account, you might see a notification appear next to the Activity tab, even though the notification isn’t visible.
Spambots following accounts
Please make sure you report spam blogs to us directly so we can handle the issue as quickly as possible: https://help.tumblr.com/hc/articles/226175747-Reporting-spam
Incorrect number of notes on a post
If the number of notes doesn’t match up with the number of users listed, this is caused by notes from suspended or spam users.
Incorrect tag count on Archive pages
We’re troubleshooting a bug that can sometimes cause an incorrect tag count to appear on Archive pages.
Vimeo embeds
Vimeo embeds may sometimes appear broken, or with a message that says “There’s nothing here.”
Tag search doesn’t display older results
We’re aware of some issues with pagination in tag search, where all results may occasionally not be displayed.
Unfollowing and refollowing a user
You may notice a user’s posts disappear from your feed if you unfollow and refollow them.
Unable to reply/comment on posts
If you’re unable to leave replies on any posts, including your own, please reach out to our support team for help.
Problems with at.tumblr.com links
Links beginning with at.tumblr.com can’t be opened in the mobile apps. If you click one of these links in the app, it will open in your web browser instead. If this is happening on your own post, you can edit the post and update the link to reference the regular Tumblr permalink instead.
Editor Issues
Can’t mention more than five users in a post
There’s a currently a bug in the post editor that is preventing users from mentioning more than five users in a post. If you mention more than five users, only the first five mentions will resolve after posting.
Tag auto-completion in the editor
You might see old or irrelevant tags be suggested, or tags you frequently use are not suggested.
Adding a link doesn’t make it clickable
In the meantime, you can edit the link to add the URL, which will make it clickable.
When saving a post, the last few characters in the paragraph are unformatted
This appears to happen randomly – we are researching exactly why.
iOS Issues
Blog descriptions (bios) are cut off after the first line
In the iOS app, some longer blog descriptions are only displaying the first line of text and do not expand on tap.
Problems with images loading
In the iOS app, some users are occasionally unable to load images or GIFs, with an error that says “Tap to retry”.
On both the mobile app and on mobile web, some users are unable to load images, with a colored gradient appearing instead of the image. Closing the app and relaunching it sometimes helps.
Reblogging a liked post brings you back to the top
We’re aware of an issue where reblogging a post in your Likes will cause the page to jump back to the top, losing your place.
Long-pressing a tag doesn’t work for in-blog search
If you long-press a tag on a post, then select the option to search within that blog, you may see there are no results, when there are actually results that should be displayed.
Android Issues
Problems with in-blog search
Compared to when you search on the web, you may see different results for tag searches when searching within your blog.
Using foldable devices
Changing the orientation on a foldable device may cause your dashboard to refresh.
Audio player requires notifications permission
We’re working on improving the audio player so that granting permission for notifications won’t be required.
Copying links for private posts
This option is missing in the Android app, but you can grab these links by accessing Tumblr in a mobile web browser.
Purchase-Related Issues
iOS Ad-Free Browsing Renewals
Some Ad-Free Browsing renewals are not going though. Please contact Support if that has happened to you.
Purchased badge not appearing on account
We’re working to prevent this from happening, but if you experience this, please reach out to our support team for help.
Custom domain causes blog to appear like you’re logged out
Depending on your browser’s cookie-related features, settings or extensions (i.e. not allowing cross-site cookies), your blog may appear like you’re logged out if you are using a custom domain.
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