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We’re your “always-on” team. Helping customers in any languages. Any time zone. Across all channels. Reach out to our support team: https://lnkd.in/gtcaUdQU

Embrace the art of storytelling on Snapchat! 👻 The platform, once the haven for teens, has evolved into a powerhouse for businesses seeking genuine, artful customer connections. Explore how to craft captivating visual stories and engage with your audience like never before — time is of the essence. https://lnkd.in/gsbuCfif #snapchat #visualstorytelling #socialmediamarketing

Elevate your Brand on TikTok with ICUC! We're more than just a social media marketing agency; we're your partners in TikTok's success! With 24/7 community management and strategic content insights, we've got the tools and expertise to transform your brand's story on TikTok. Unlock your brand's full potential: https://lnkd.in/drAs8VNP #tiktok #socialmediaexperts #socialmediamarketing

Master the art of community management with HubSpot's Ultimate Guide! Learn how to humanize your brand and transform followers into loyal customers and advocates. “Responding to incoming comments fast is key for building relationships with your audience,” says Jan Crewe, a social media community manager at ICUC. “This increases the chance of subsequent responses, extending the interaction.” Discover expert tips to create vibrant, engaging communities where your audience can connect and share. Check it out here ➡️ https://lnkd.in/eaxP4WJ #communitymanagement #brandloyalty #customerengagement Kristen Baker

Gen Alpha is cooking up a storm and setting new trends in the food industry! These young tastemakers are transforming kitchens everywhere with their quick, creative recipes. 👩🏾🍳 “Short-form content makes learning new cooking skills fast and fun for Gen Alpha. Storytelling will help your content stand out and keep your followers engaged,” notes Petra Khan, Associate Director of Strategy at ICUC. Just like Millennials drove the organic food boom, Gen Alpha's influence is starting to shape future-focused culinary trends. Discover how social listening can help you keep up with these everchanging trends. Read the full article here: https://lnkd.in/eq2pmCP5 #genalpha #foodtrends #socialmediaexperts

Master Facebook content strategy with our comprehensive guide! With over 3 billion users, Facebook is (still) a prime platform for business success. Learn to stand out, boost engagement, and drive results. Elevate your social media game with our latest blog: https://lnkd.in/gfdv6rJb #facebookstrategy #contentstrategy #engagement

Happy Victoria Day from team ICUC! 🇨🇦 Many of our ICUC team members and brand clients in Canada are embracing the unofficial start of summer this weekend. Victoria Day, originally established to honor the birthday of Queen Victoria is a federal statuary holiday, serving as a tribute to the queen’s legacy, and a nod to the enduring impact she made on Canada and the Commonwealth. Enjoy the weekend, everyone! #victoriaday #queenvictoria #proudlycanadian

Our latest blog reveals why social listening on Facebook is crucial for brands looking to make a lasting impact in the digital world, and particularly for this staying platform. Learn how Facebook social listening can help you: https://lnkd.in/gyPaVX6W #facebookinsights #sociallistening #socialmedia

Our operations and product leaders Amanda Wagner and Sally Bannerman headed to CXUnifiers last week to keep a pulse on the ever-advancing AI space. The team heard from renowned AI Expert, Allie K Miller, and amazing brand panelists from L'Oreal, Citi, Snapchat, Dell, Jumia, Deutsche Telekom, as well as Forrester and Accenture. Plus, Sprinklr, one of our social listening partners at ICUC, announced new cutting edge tech in their already impressive tech stack. We're thrilled and grateful to collaborate with these innovative brand communities!

For brands following the #TikTokupdates, we are, too. TikTok's parent company, ByteDance, appealed a U.S. divestment ban this week in Washington. Filed on First Amendment grounds, its lawsuit argues that the U.S. ban singles out this China-based media company on unconstitutional grounds. The company further argues that divesting technologically is not possible, citing the law leaves them no choice but to terminate operations in the U.S. by January 19, 2025, if this ban is not reversed.   Rep. Raja Krishnamoorthi, an Illinois Democrat relevant to the case, responded, “This is the only way to address the national security threat posed by ByteDance’s ownership of apps like TikTok. Instead of continuing its deceptive tactics, it’s time for ByteDance to start the divestment process."   For brands who have found success on the video-based app, our recommendation is to stay put, and keep calm, but always remember to diversify your platforms. Stay ahead of industry trends at icuc.social.