Point solutions are not the solution. A unified platform is. #UnifiedCXM
Sprinklr
Software Development
New York, NY 494,663 followers
Un-siloed teams. Happier customers.™
About us
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.
- Website
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https://www.sprinklr.com/
External link for Sprinklr
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- New York, NY
- Type
- Public Company
- Founded
- 2009
- Specialties
- Social Media Management, Customer Experience Management, and Enterprise Cloud Computing
Locations
Employees at Sprinklr
Updates
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Lights, Camera, Post! 🎬 Wondering how often your brand should step into the social spotlight? We’ve crunched the numbers and charted the ideal posting frequencies and times for the top 5 social channels! For more tips on fine-tuning your posting strategy, check out our blog right here ➡️ https://lnkd.in/eSYaP8FG
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📣 Today, we're thrilled to announce that Reddit, Inc. and Sprinklr have expanded their partnership! As Reddit's first official Ads API partner, Sprinklr now offers our enterprise customers a unified approach to manage every aspect of their brand on the channel. This integration empowers brands to monitor and analyze real-time conversations, optimize content, and tailor advertising strategies all within a unified platform. In a world where understanding and engaging with your audience is more critical than ever, our partnership with Reddit provides the tools you need to stay ahead. Discover how this collaboration can enhance your brand’s presence and drive growth ➡️ https://lnkd.in/gr4dJU3B #UnifiedCXM
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Today, we have appointed Trac Pham as Co-CEO, partnering with Sprinklr Founder and Co-CEO Ragy Thomas to drive growth and scale. Read more: https://lnkd.in/eddbXquj
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Sprinklr announces first quarter financial results: https://lnkd.in/eMcBPyHR
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Feeling stuck in the AI race? Many organizations are striving to unify functions and eliminate silos in the customer experience. For you as a leader, this is a true test of resolve. Now is the time for brands, teams and individuals to have digital twins to help 👯 At #CXUnifiers24, we introduced Sprinklr Digital Twin: A disruptive technology that enables every front-office team to unlock radical productivity improvements and deliver human-like experiences at an unprecedented scale. Get a closer look by watching Sprinklr Founder & CEO Ragy Thomas's keynote address ➡️ https://lnkd.in/eFN7jiBU #UnifiedCXM
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Two years ago, we launched the We Care: Pan-Asian Network here at Sprinklr. We're proud of our global team for creating a platform for shared experiences, leadership, mentorship, and allyship opportunities. Happy AAPI Heritage Month! 🪷 #SprinklrLife #AAPIHeritageMonth
During our celebration of Asian American and Pacific Islander (AAPI) Heritage Month, the We Care: Pan-Asian Network co-led by Raghuraman Subramanian and Shruti Sharma Tahiliani, MSHR hosted an inspiring panel on the theme of "Advancing Leaders Through Innovation.” I love the rich conversations and insights shared by our panelists: Jeremy Chua 蔡弘翔, Urvashi Gupta, Jie Huang, and Ted Ohr. They discussed navigating careers, embracing cultural heritage, and the importance of innovation and advocacy in creating a supportive work environment. Each story added a unique layer to our understanding through the lens of diverse experiences. These conversations are pivotal as they enrich our company culture and enhance our commitment to inclusivity. At Sprinklr, we strive to create a space where everyone can thrive—where being kind, caring, and customer-obsessed are not just values but the foundation of our success. Our employees are the heart and soul of our operations, acting as ambassadors for our strategy and The Sprinklr Way. Thank you, panelists, for your openness in sharing your stories. Your perspectives empower us all to think broader and act with greater compassion and understanding.
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Get exclusive access to this commissioned Forrester Total Economic Impact™ study and discover how Sprinklr’s Unified Social Media Management Platform has delivered significant ROI for businesses. Download the study ➡️ https://lnkd.in/gEVpQRjF
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Elevate your social customer care game with proven strategies and methodologies 💡 Join our Case Study Session at CCW Las Vegas to learn from industry experts Lauren Kindzierski and Lucia Albero who achieved over $750K cost savings and a 25% increase in positive sentiment. Don't miss out on this opportunity to assess your social customer care maturity and build a strategic roadmap for success. Save your spot ➡️ https://lnkd.in/e6ie4BZ5 #SocialCustomerCare #CCWVegas #GenerativeAI
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Ever heard of Screen Apnea? It's when we unconsciously hold our breath or breathe shallowly while focusing on screens, as our body responds to the stress of concentrated attention. The scary part? It affects up to 80% of people, according to Forbes and The New York Times. If you work in social or marketing, you've probably experienced this before. In honor of Mental Health Awareness Month, we asked Sprinklr Wellbeing Coach Neha Saxena for her guidance on reclaiming your breath and easing your mind. #mentalhealthawarenessmonth #breathwork #workinsocial