Brand new nest protectors went off at 4:00 am with no reason

[RayrayL]

Got 3 nest protectors 2 days ago, this morning at 4 am, all of them started chirping for no reason. There is no notification on the nest app, when checking status, there is no issue with the battery. Pressing the button didn’t work, I had to pull out the battery and put all three under a cover to mask the noise. I will return the junk to the store

[gmelanymelissa]

Hi @RayrayL, 

Thanks for posting here in the community. I'm sorry to hear that your Nest protectors went off. Help's here!

To better understand the situation, I'd like to ask a question:

• How often does the alarm sound?

In the meantime, let's try this troubleshooting step:

• Remove the Nest Protect: To identify the sensor that is damaged, remove the Nest Protect that sounds first. Follow these steps to Remove Google devices from the Google Home app. 

Let me know how it goes. 

Best regards, 

Melany