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Double Credit Card Charged for my Nest Aware Plus Subscription (Total of $300.00)

Lanie2
Community Member

Hi,

This is to report that I was charged two times on my credit card for the Nest Aware Plus yearly subscription. How i will have my refund back of $150.00.

1 REPLY 1

sicsacol
Community Specialist
Community Specialist

Hi Lanie2,

 

Thanks for posting.  We're sorry to hear you're having trouble with your Nest Aware subscription.

 

My team would like to know more about this behavior. When you get a chance, please fill out this form. Let me know when you’re finished. We’ll have someone reach out to you via email from there. Please share as much information as you can to resolve this soon.

 

Please don't hesitate to let me know if you have any questions.

 

Sincerely,

Jonathan