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Someone is in my Google account and my phone and I believe stealing from others and using my account

Bones43
Community Member

I need help i believe someone and I believe it's family members are in my Google account and in my phone, and remotely accessing my phone and account. I believe they are using my account and stealing from someone else. Just look into it you keep saying I'm on a computer and I'm not. Thank you all

2 REPLIES 2

David_K
Platinum Product Expert
Platinum Product Expert

Thanks for stopping by the Google Nest community. To get the best support with that, we recommend posting in the Google Account Community. Our friends over there will be much better able to assist. 

Paisleygrey
Community Member

I'm having the same problem but it's a hacker from Canada. It states I have a computer I don't and that I have a family account set up I didn't. I had Samsung correct multiple times to no avail. My McAfee securities ******* might as well not be paying for it. I would report to Samsung immediately and if you have have wifi at home use that and disconnect your mobile data or put a cap on it.