06 June 2024
How to create brilliant digital customer service.
03 June 2024
What is business process outsourcing (BPO)?
30 May 2024
How to automate customer support.
23 May 2024
Outsourced customer care - your success in good hands.
16 May 2024
Unconscious bias in the workplace - Fighting prejudice series
09 May 2024
Customers want personalization without the uncanny valley. - guest blog by Jonas Berggren
02 May 2024
Robotic Desktop Automation in call centers.
25 April 2024
Empowering partnerships: the future of customer experience. - guest blog by Jonas Berggren
19 April 2024
How to recognize a disability friendly workplace. - Fighting prejudice series
12 April 2024
Transcom Chats about setting up a site. - with Ahmed Gamaleldin