If you’ve contacted us in the past day or so, you may not have received a reply because our email has decided to take an impromptu vacation and not send our responses. We’re working on a fix for this, and will get to your request ASAP! Thanks for your patience.

[Edit: Email has returned from vacation and you’ll be hearing from us soon.]

Users are experiencing performance problems while posting. We’ll get it fixed ASAP. Check our Twitter for updates on this.

[Edit: It’s fixed! Carry on with the cat gifs plz!]

Have you seen something on Tumblr that violates our policies? Well, we’d love to hear about it—once. Tumblr’s Support and Trust & Safety teams are made up of actual people (Hi! I’m Nicole!) and we read every single message you send us, despite how small our teams are.

What happens after we read a message? We investigate it! Right away. So, when we get another message about the same issue, there’s not much more we can do about it. And when we get 10,000 more messages about that issue, well, there’s still not much more we can do about it, and we have to review all 10,000 of those messages before we can move on to other matters. If you ask your friends and followers to report the same thing that you just did, it makes it harder for us actual humans to address all of the issues that need addressing.

We need vigilant people like yourself to keep this site awesome, but trust that any problems you find can be solved with a single email. We swear it.

We’re experiencing intermittent errors affecting the whole site and are working quickly to resolve it. Thanks for your patience.