Hi team, I got a corporate (https://bsc-oit.atlassian.net/) account that got deactivated, a case was opened internally and externally, and nobody seems to have a clue how to help &n...
Hi, We are looking to streamline our account creation and and deletion for new starters and leavers by incorporating Jira Service management with our own Azure Active Directory. Our vision is to ha...
Hi. Have anyone else been getting weird comments on your cards? I've been getting " love from your friend " messages on my comments. From my account but my other colleagues account also starte...
Greetings. We have a bed of ~600 customer users and in an attempt to administer dormant accounts we performed an audit suspending accounts with no activity (Activity Date) within 60-days and with a ...
Effective user management and license optimization are paramount for organizations utilizing platforms like Atlassian Jira and Confluence. As user bases fluctuate, maintaining accounts, permissions, ...
I'm an admin and unable to get in. I think I accidentally created a new account even though the email is the same and I shouldn't have been allowed to do that. However it says the URL from my old acc...
Hi Team! A new teammate joined our team. She wants to follow the trainings through Atlassian University. But he cannot log in to Atlassian. Can you provide authority support on this issue?
We are in process of cleaning up Jira and would like to remove the older inactive accounts that were created via Active Directory. I've searched Atlassian and could find any indicaiton if this ...
when i try to login in my main account he say you need to change password becouse This login attempt has been blocked because the password you're using was previously disclosed through a data ...
Atlassian is offering new capabilities for users of Google Cloud’s identity, access, and device management solution. Check out the Google announcement here! We’ve got some great news for ...
As your company adopts more and more SaaS tools to solve for specific business problems, new challenges arise. It is more difficult to keeping your company data secure across a growing number of...
HI We are about to upgrade our Jira core tool to Jira service desk tool AT-77819999. We have almost 3000 + users in our Active directory. Is there a way to integrate this AD list in JIRA service des...
Dear ATLASSIAN, Nice to meet you. A few minutes ago, I tried to delete my account on https://id.atlassian.com/manage-profile/close-account. But I saw below sentence. This account is the p...
Hi. I just want to know if it is posible to enter the email just once to acess the tool for first time, and not every time I need to access the tool. Thanks a lot in advance. Regards!
hello, i have done an atlassian acccount (wit my g mail) to make trial/tests. now i want to create an account with my proffesional mail and manage the same atlassian site with it. is it possible a...
While logged in as an Admin, I used to be able to change the name on the user accounts that I've created. This allowed us to label our service desk agents with the label of 'Agent - xx'. ...
We have a Cloud JIRA and a server JIRA. On our Cloud JIRA, user accounts created by add-ons do not count towards our license. For example, JIRA Misc Workflow Extensions is listed as a user ...
I can't login to bitbucket. I have error message either "Invalid username/email or password." or "You can't use that email address to log in. Use your Atlassian account email address instead.". But I...
For instance, we have multiple contractors working with us and we need a way to break down how many licenses are being used by each contracting company. I would think that there are a few diffe...
Hi, I just created a new Atlassian Cloud with which we would like to use Jira. We already have an existing Bitbucket team and an existing HipChat account that we are using for several months no...
...epository exists. Pushing to [email protected]:[xxxxxx]/test.git Permission denied (publickey). fatal: Could not read from remote repository.
I'm not really sure what's going on but I have two users for one person (see image). How can I merge the two accounts together? Screenshot from 2015-05-22 12:56:58.png E: Amending ...
I am currently an admin to Jira/Confluence at [email protected]. I would like to change my email address (and not lose any of my existing tickets). When I try to do so, I get the warning ...
Is it possible to configure multiple AWS accounts (access key pairs) with a single Elastic Bamboo subscription? Under Bamboo administration > ELASTIC BAMBOO > Configuration you are a...
There's a single user whose account is reset each time the user logs into JIRA. By reset - I mean any changes to her name are lost and the email field is cleared. This causes the user to stop receiv...
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