We have an hierarchy of epics and tasks with dependencies between the tasks. I created a scrum board based on filter and added a timeline to the board. The timeline does not present the scheduled b...
A bug was created with a parent linkage to an Epic. How can that linkage be deleted? I want the bug to stand alone.
The JIRA requires me to input the verification code that has been sent to my email. However, after waiting for a long time, I did not receive the verification code in my email. How can I fix this pro...
e.g. https://bitbucket.org/xxxxx/repo/branches/compare/development%0Dmaster Until (very) recently, this page used to have a tab that listed out the PRs that were different between the two specified ...
According to the SOC 2 report, "Customers are responsible for requesting, approving, and monitoring Atlassian’s customer support access to their account." How is this being monitored?
I have added my authenticator and am waiting for the email to enable it. It did not arrive for 2 hours now, and have retried again multiple times during. Other emails from Atlassian are coming throug...
Hi this account can't access Jira because it prompt verification code but I've tried resend and wait but still no email recieved in my mailbox. Please help Thanks
HI all, I've been tinkering with Jira (we used to work on it for work but now I want to use it for personal projects) however, I've run into an issue that I haven't seen before. Whe...
Dear all, I just started to try Jira and I am completely new here. I was just following the steps to create a personal account, but after logging in with my Microsoft account, I continuously r...
Hi, I have issues which I can see when I go into the settings of the board under Board > Columns an statuses, but they do not show up on the actual board. I'm assuming it's something to do with t...
Hi, We have an organization that a user created that we need to delete and I have set the products to cancel and as per attached the cancellation is pending and I have access until 11th May 2024. I...
Hello, I cannot create any other repository, because I made 30 repositories and more for today. But I need to make them, to save my work. Can you unblock my workspace? You said: "Your account...
When I try to add an organization, I type the organization name, then press the "add" button. But I get the error: > We're having trouble. Check your connection and try again. Is this an e...
Hi, I hope everyone is doing fine. I want to create Jira Dashboards based on the following information: 1. How much time ticket was in Progress. Same goes for other statuses like Testing, Cod...
Please restrict access to users from Creating Releases in Jira. Only users with Project admin roles should be able create Releases in Jira. Can any one please assist me on this as how to achi...
I am trying to set up a project with an external vendor and want to limit their access to seeing only the projects that they will be working on. I have read many posts but most require complete re-co...
Hi, I want to create child issues under the Epic, but I can't. When I select the option to add a child issue, it only shows me a new row in read only mode with this message: 'We can't create child i...
I logged in today to find that every time a user clicks "Add a child issue" in an Epic that we are now getting an error "We can't Create child issues. This project only allows you to create Epics".&n...
Hello, We have an urgent request, but Atlassian support doesn't reply. How can we push the support to take a look? The ticket MOVE-1751896 Regards, Sergey
When hovering on a user profile, there is this button "give kudos" which leads to an error page (see screenshots). I would like to remove this fonctionality completely as it is obviously use...
I reopened this support ticket but have not received a response in weeks, please resolve https://ecosystem.atlassian.net/servicedesk/customer/portal/34/ECOHELP-37682
I have setup my board to hide done issues after 1week, but when I click in view older issues it shows error. See the below screenshot: Does hiding issues delete them completely? Settings scree...
Hello there, I'm currently looking at the learning content for the ACP-420 Managing Jira Service Projects for Cloud Certification at https://university.atlassian.com/student/activity/890656-...
help to run GC on my bitbucket repo notes2
Hi, Does anyone know how to escalate an Atlassian support ticket? I have a ticket opened for 2 months but still not get proper response. https://support.atlassian.com/requests/CA-2825367 ...
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