Unanswered calls can't turn into revenue for your business... ...is false. Of course they can! Meet Regal, a modern outbound contact center solution making it easy for teams to find 25% more revenue — immediately. Calculate your incremental revenue and cost savings today with our interactive Regal Revenue Impact Calculator 👉 https://lnkd.in/ekFNhgzK
Regal.io
Software Development
We believe in the power of a personal touch in an increasingly digital world.
About us
Regal is the #1 cloud contact center for customer engagement. Regal’s cross-channel orchestration of phone, sms, email and chat conversations empowers your outbound contact center to drive better results from sales, and prevent customer churn. Leading brands like SoFi, Ro, Angi, AAA, Assure Health, Kin and Career Karma rely on Regal.io and the results speak for themselves - over $3B in revenue driven. Regal.io is based in NYC and is backed by leading investors including Emergence, Founder Collective and Homebrew.
- Website
-
https://www.regal.io
External link for Regal.io
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- New York
- Type
- Privately Held
- Founded
- 2020
Locations
-
Primary
New York, US
Employees at Regal.io
Updates
-
Regal.io reposted this
📣 Boston Partners- Regal.io and Authenticx are co-sponsoring our final Q2 partner event with the #BostonRedSox! Join us June 28th at 5:30 PM EST for a tour of Fenway, batting practice before the game and all things #CCaaS and #AI ⚾ Register here NOW- space is limited! https://lnkd.in/gWCwaHNN LINDA MIOSSEC Sam Estes Vikas Bhambri Alex Levin Rebecca Greene
-
Regal.io reposted this
👑 Join Regal.io for Intelisys' AMP'd MasterClass #CX in Fort Lauderdale next month! At AMP'd MasterClass CX Fort Lauderdale, you'll: - Engage in detailed discussions on CX - Learn to align CX solutions with business requirements - Discover how to overcome late-stage sales hurdles Myself and Matthew Chabrier will be there and can't wait to walk through groundbreaking opportunities in CX with you! Register NOW: https://lnkd.in/gCBett-i Heather Kurzenski Kris Mathey #IntelisysNation
-
Thank you - Ed Bennett and Jonathan Bolz ! We 💜 our customers and appreciate your glowing review of Regal.io! It's fantastic to hear that our platform has helped reduce dropped calls and save millions in potential revenue loss for the Assure Health team!
New review for Regal.io ⭐⭐⭐⭐⭐ "Since using Regal.io, we've noticed a significant reduction in dropped calls, saving us millions in potential revenue loss. Their journey feature and queues allow us to use our resources very efficiently, helping our team focus on engaging with patients more effectively. Our call center team never has to think about what to do next as the next best call for them automatically populates. Best of all, their system is all no code so I have been able to design custom patient journeys for our different partnerships." https://lnkd.in/ebc9_RR6
-
💜 Congratulations to our new Regal.io team members who joined us in April! Sending a warm welcome to Graham Godwin and Jake Miller on the Sales team, Lily (Yi Di) Wu on Engineering and Ankur Gyawali on Analytics! Thrilled to have you all aboard!
-
Regal.io reposted this
We're hiring a Customer Implementation Manager on our team. If you're looking to be a startup founder one day, this role at Regal is the best training ground for that. You get to: - 🥅 work with customers to understand their needs and goals (cs) - 🚀 help them implement and adopt the product (product) - 👩💻 wire up custom integrations/solutions on top of the product, when needed (tech) - 📈 measure performance and progress toward their goals (data) - 💰 identify opportunities to up-sell/cross-sell to more use cases (sales) ^ literally a bit of every role at a startup. Job spec 👉 https://lnkd.in/eyHutn7w 🙏 DM me if you're interested or please share with your network.
Regal.io - Customer Implementation Manager
jobs.lever.co
-
🎧 New Podcast Alert! The latest #B2CSalesPodcast episode is now live. In this episode, Alex Levin, Co-Founder and CEO of Regal.io, interviews Satya Patel, Co-Founder of Homebrew, discussing their investment philosophy, the evolution of AI in business, and the future of venture capital. They explore the significance of AI as an enabling technology, the potential of virtual agents in contact centers, and the importance of patience and self-advocacy in one's career journey. Tune in now 👉 https://lnkd.in/e_kUK8aW Watch on YouTube 👉 https://lnkd.in/ezJ_sB-d #Podcast #AIinBusiness #VentureCapital #ContactCenters #Entrepreneurship #CareerJourney #BusinessPhilosophy #FutureTech #InvestmentInsights #InnovationDiscussion
REGAL | EPISODE 9: HOMEBREW
regal.io
-
🎧 Excited to share an insightful podcast episode featuring a conversation between our Co-Founder and CEO Alex Levin and David Baxter, the CEO of Big Pixel The episode covers: 🤖 Balancing Human and #AI: The discussion touches on the evolving landscape of AI in customer interactions. While AI can offer efficiency and scalability, there's a recognition that a purely automated approach can depersonalize interactions. 📈 Navigating Company Growth: Regal.io founders Alex and Rebecca emphasize the importance of adding processes at the right time to support scalability without stifling innovation, advocating for a first-principles approach, drawing from both experience and core values to guide decision-making amidst growth. 🚀 Regal.io's Mission: We focus on enhancing sales processes by leveraging human interaction alongside automation, recognizing the importance of a personal touch, especially in industries with short sales cycles, like healthcare, financial services, and education. Catch the full episode 👉 https://lnkd.in/e8uXW9ec #SalesStrategies #CustomerEngagement #TechInnovation #EntrepreneurshipJourney #ScalingUp #CustomerServiceEvolution #FutureOfWork #BusinessTransformation #ContactCenter #CCaaS
The Secret Sauce to Sales in 2024 w/ Alex Levin | Ep. 127 - BIZ/DEV
buzzsprout.com
-
Regal.io reposted this
Regal.io was happy to share our 👑 with the Florida Panthers this week as they clinched the Atlantic Division! 🐀 Thanks to our FL #partners for cheering loud with us and great to share the suite next to our friends at Intelisys and Nextiva! In Florida- we’re ready to WIN! #contactcenter #outbound #sales #AI Julia Brandman
-
Regal.io reposted this
Last week Regal.io unveiled 5 product updates designed to modernize your contact center operations and supercharge outbound customer engagement strategies to drive more revenue. I am so proud of the work our teams did to build and release them, and it's great to see all the engagement from prospects and customers excited to update their contact center practices: Day 1: Regal Progressive Dialer - Boost your outbound sales strategy with up to 15 calls per agent in parallel, automatic voicemail drop, actionable reporting, and measurable ROI. #ProgressiveDialer Day 2: Regal IVR - Streamlined call routing, CRM integration, and SMS interactions for personalized inbound caller experiences. #IVR Day 3: REGAL AI - AI call summaries, sentiment analysis, and automated CRM updates for enhanced agent efficiency and customer conversion. #REGALAI Day 4: Regal Live - Real-time monitoring dashboard providing actionable insights into sales funnel performance, agent productivity, and queue health. #RegalLive Day 5: Custom Object (coming soon) - Empowering brands with a customizable data model, single pane of glass view, and automated sync for higher agent efficiency. #CustomObjects If you're ready to see Regal in action, leave a comment or book a meeting with our team: https://lnkd.in/gA2bKa5J