Headway

As #MentalHealthAwarenessMonth comes to a close, our Founder & CEO Andrew Adams penned some thoughts on how to solve the system’s challenges for patients like him – by putting providers at the center. Read Andrew’s piece below:

Thanks to Future of Mental Healthcare Summit for having us as we work to build a new mental health care system everyone can access!

An inclusive hiring process is crucial to the culture we’re building at Headway. Thanks to Built In for helping us share our story! Read more below, and check out our full list of open positions: #Hiring #NowHiring #RaisingUpTech https://lnkd.in/gNrxrKge

As we look back on 2023, we’re grateful for the partnership of our network of 27,000 providers, 26 payer partners, and of course, 500+ person team here at Headway who together have helped us grow to be the largest network of therapists and psychiatrists in the US actively accepting insurance. In 2023: - 4,500,000+ hours of mental health care delivered - 27,000 mental health providers on Headway platform - 32% average reduction in PHQ-9 in the first 30 days of care - 80% saved by the average patient by getting in-network care - 45+ languages offered Read more about all we’ve accomplished together in our annual report: https://lnkd.in/eb5BW4F9 Thank you to everyone in our community. We are grateful for your partnership, and can't wait to see what the next year holds!

“‘It’s not that the providers don’t want to accept insurance. It’s that they can’t when they are a solo provider, which overwhelmingly, about 80% are,' Olivia Millard Davis said. 'They don’t have the back office staff to handle dealing with insurance. So we do all of that through the platform.’ To help aid Headway’s national expansion efforts, the company is building new technology to support mental health providers licensed in multiple states who can provide care across state lines. Headway works with in-person and virtual providers. 'It’s a balance of wanting to ensure clinicians can practice multiple markets and ensure continuity of care. We often hear about patients that move from one state to another and want to stay with their provider but aren’t able to because they moved.’" Thanks to Laura Lovett at Behavioral Health Business for helping us share the work we’re doing across all 50 states and D.C. to get people the best mental health care for them.

We’re excited to share that Headway is now serving all 50 states and D.C., making it easy for millions of people to see a therapist or psychiatrist who accepts their insurance. In a post-pandemic world, it’s more important than ever for people to get care in the way that’s best for them — whether that’s in-person in their community, virtual, or a hybrid of both. This expansion is another step in making this possible for individuals across the nation. We’re proud to work with 27,000+ providers and more than 25 health plans across the US. Read more here: https://lnkd.in/dhUFtpcb

Ghost networks are a persistent problem in mental health care. Headway exists to fix this systemwide challenge at its core. We believe that making it easy for providers to actively practice in-network is critically important. By enabling providers to make this choice, health plans can have active networks and gather data that helps members get care. Thanks to Morgan Gonzales at Behavioral Health Business for talking with us about our solution to root out these deep challenges and build a new mental health care system everyone can access. Read more here: https://lnkd.in/gjUuzj5A

Ghost networks are a persistent problem in mental health care. Headway exists to fix this systemwide challenge at its core. We believe that making it easy for providers to actively practice in-network is critically important. By enabling providers to make this choice, health plans can have active networks and gather data that helps members get care. Thanks to Morgan Gonzales at Behavioral Health Business for talking with us about our solution to root out these deep challenges and build a new mental health care system everyone can access. Read more here: https://lnkd.in/gjUuzj5A

We’re incredibly excited to share that we’ve closed a $125 million Series C fundraising round. The round was led by our new investor, Spark Capital, and supported by existing investors Accel, Thrive Capital, and Andreessen Horowitz. We’ve also welcomed new strategic investors, which were led by Health Care Service Corporation (HCSC). It’s been well documented that the US is facing a growing mental health crisis. Yet, 43% of people who need care don’t receive it. Many suggest this is due to increasing demand for therapy and stalling supply of therapists. We see it differently at Headway. We believe that the net supply of providers isn't the core issue —  rather, it’s access to them. Most therapists and psychiatrists don’t actively accept insurance because historically, it’s been too burdensome. In 2019, Headway set out to build a new mental health care system that everyone can access. We did this by supporting and enabling the heroes of our mental health crisis – the providers – through technology that makes it easy to take insurance and run a private practice. Four years later, Headway is the largest mental health provider group in the country, with more than 26,000 therapists, psychiatrists, and nurse practitioners who deliver in-person and virtual care to hundreds of thousands of patients. And we’re only getting started. Taking on a challenge like bettering the mental healthcare system is ambitious. We’re lucky to have some of the most incredible providers and partners with us every step of the way. Read more here: