Welcome to the first Product Spotlight for JSM June! Starting something new isn’t always easy, but new Jira Service Management users are fortunate to have the incredible Atlassian Community to lean o...
Hello everyone! Welcome to the Jira Service Management Community. 🙌 This community group is a home for all JSM users, from beginner to expert, to share knowledge and learn from each other. I...
Hello Community , We’re launching a few exciting new features that will save you loads of time and effort as you set up and customize your team’s company-managed project in Jira Service Man...
Latest update: The EAP has been ended, but keep an eye out for this feature as we have started rolling it out. Hi folks! We are excited to announce an early access program for a new requ...
Hi community! Kimmi here from the Jira Service Management Design Team :). We are exploring what our customers expect from a sample project so we can better support your needs when you’re creating/t...
Hi community! Kimmi here from the Jira Service Management Design Team :). We are exploring what our customers expect from a sample project so we can better support your needs when you’re creating/t...
Hi Atlassian Community! I wanted to follow up on my last post, Introducing new project templates to help finance, marketing and analytics teams get started in JSM , to share with you that we’v...
Most people thought it would be best to start this journey with the Jira Fundamentals Learning Path. This would give me the basics of the software, introduce common used terminology and should make i...
Hi Atlassian Community! My name is Gemma and I’m a Product Manager on the Jira Service Management Cloud team. When setting up a new service project, you can choose from a range of Jira Service Ma...
Hey Everybody! My team is considering using Trello for Project Management, in the hopes of having a little bit more visibility to the tasks we need to complete for each client and who's taken respon...
Hi, I am new in Jira and setting up it for a small ArchViz team. Our projects usually have a structure like this: Which issues and hierarchy should we use? More people work on this p...
Good morning/afternoon/evening, I've recently begun to take Jira courses through Coursera, and was wondering if anyone had any advice regarding truly getting used to Jira as a whole? I'm looki...
Hi everyone, I’m Gemma from the product team. I'd love to understand more about your experience in setting up projects for business teams (like Marketing, Finance, Legal, HR, Facilities). We’...
G’day Jira Service Management admins! We’d love to understand more about your experience when you set up and configured your service desk. What do you wish you knew then (when you started configu...
I'm trying to get answers to what I think are fairly basic questions about Advanced Roadmaps, but I can't really seem to get to them. The documentation is really detailed but the high-level mes...
G’day Jira Service Management admins! I hope you are all doing well! Atlassian’s product marketing team is on a mission to better understand our customer’s onboarding experience with...
When we are learning a new product or service, we usually spent ages in getting-started guides, wikis, documentation, and various set of resources. Starting with a good knowledge base is essential fo...
Overview Does this sound familiar? I know there’s a doc in Slack-- just gotta find it in one of the 328 channels. Pretty sure somebody put that info in a spreadsheet somewhere. I’ll just grab a ...
※本記事は、Matthew Wongによる英語記事「Best Practices: Thoughts on Issue Hierarchy in Jira Software」を翻訳したものです。内容に相違が見受けられる場合、英文ページの内容を正とします。 Jira Softwareでの課題構造は、アジャイルを初めて使う人であってもアジャイルのベテランであっても、新しいユーザーが混乱するポイン...
※本記事は、Matthew Wongによる英語記事「Best Practices: Restricting Project in Jira」を翻訳したものです。内容に相違が見受けられる場合、英文ページの内容を正とします。 Jira Softwareインスタンスが成長してくると、プロジェクトへのアクセスの制限は重要な要件になってきます。クライアントと作業をしている場合でも、単純にプロジェクトの...
With Jira Service Management, every service project comes with a pre-configured cloud email address that customers can use to interact with your service team and open requests. Jira Service Managem...
With Jira Service Management, every service project comes with a pre-configured cloud email address that customers can use to interact with your service team and open requests. Jira Service Managem...
I love the concept of Trello and do not have a team however would like to use it for personal things is that possible?
No matter where you are on your Atlassian journey, we bet you know enough to answer a question or two. And all you need to do to earn the Answerer badge is to answer a couple of questions! &nb...
Climbing the agile learning curve can often feel like drinking from a fire hose. As a newer member to the Jira Align team, I have a fresh appreciation for this feeling. Studying best practices and fr...
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