on the one hand, yeah, sure, if you say so, on the other hand, this is just some person asking for money over the phone, like what exactly did you expect? Sure, give us your bank details? Obviously, they asked if the person she is asking money for (which is also weird) is a member of their congregation. You can imagine them just looking for ways to get out of paying (which they are not obliged to in the first place) or you can think they wanted to know what is actually up.
loving the tag of "christianity" btw, I am sure the local muslim or hindu community went out of their way to help the outgroups, right?