Visitors Insurance - Community Insurance Agency, Inc. Reviews

970  Excellent
TrustScore 5 out of 5

4.8

In the Travel Insurance Company category

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Rated 5 out of 5 stars

I am very impressed with the level of…

I am very impressed with the level of service and professionalism I received from Ramesh and Bharati. They both were very knowledgeable and truly dedicated to find the best policy for our needs.

Date of experience: May 31, 2024

Reply from Visitors Insurance - Community Insurance Agency, Inc.

Nishita- Thank you for taking the time to share your feedback using VisitorsInsurance.com and working with Ramesh and Bharati, licensed agents at VisitorsInsurance.com. Have a great day and safe travels!


Rated 5 out of 5 stars

Rinkoo was great

Rinkoo was great. She explained everything we needed to know about the insurance. We had many questions regarding the coverage. She explained everything in detail. I would recommend her to anyone shopping out there for traveling insurance!!!

Date of experience: April 26, 2024

Reply from Visitors Insurance - Community Insurance Agency, Inc.

Hello Yogesh - Thank you for your review and taking the time to share your feedback working with our licensed agent, Rinkoo and VisitorsInsurance.com.

We appreciate your business. Have a great day!


Rated 5 out of 5 stars

Good options, recommendations and price for travelers insurance for and very good customer service

First, the website is pretty good with lots of good options but I still had some important questions, I was able to connect with Reenku from the company very promptly and she spent quite some time with us explaining all the options and giving us the right information and recommendation.
The purchase process was quite straightforward and all the details and cards were emailed promptly.

Date of experience: May 20, 2024

Reply from Visitors Insurance - Community Insurance Agency, Inc.

Vijay - Thank you for taking the time to share your feedback using VisitorsInsurance.com and working with our licensed agent, Rinkoo. Have a great day and safe travels! We appreciate your business!


Rated 5 out of 5 stars

Great experience

Mr Ramesh was very patient, thorough and detail oriented in helping me buy insurance for my Mom. His team and him are prompt in responding. Would highly recommend them .

Date of experience: April 05, 2024

Reply from Visitors Insurance - Community Insurance Agency, Inc.

Hardeepika Bhurji - Thank you for your review and taking the time to share your honest feedback using VisitorsInsurance.com and working with Ramesh Patel, Founder & CEO of VisitorsInsurance.com.

We really appreciate your business. Have a great day and safe travels to you!


Rated 3 out of 5 stars

Visiting a doctor was almost a…

Visiting a doctor was almost a nightmare with this insurance product. The nurse on duty did not accept for whatever reasons, though not specified, the insurance card. I had to pay 250$. That sum of money is yet not realised, which I was told will be reimbursed, I have already filled up required form for my reimbursement. It is been about past one month, I have not got reimbursement. Ah what else should I write.

Date of experience: August 10, 2022

Reply from Visitors Insurance - Community Insurance Agency, Inc.

Jawahar - thank you for the feedback. Please note that we are the insurance broker that sells and markets the products and not the insurance company/plan administrator.

Claims are processed by the insurance company directly and can take time to complete as the insurance company awaits paperwork and medical records from the provider.

If you need assistance with your claim, please email us at [email protected] and we can follow up on your behalf to get status update on your claim. Thank you.


Rated 5 out of 5 stars

I found satisfactorily service

I found satisfactorily service. Prompt reply of my query.
i will prefer again if requires Visitors Insurance services.

Date of experience: April 26, 2024

Reply from Visitors Insurance - Community Insurance Agency, Inc.

Charmy - Thank you for taking the time to share your feedback using VisitorsInsurance.com. Have a great day and safe travels! We appreciate your business!


Rated 5 out of 5 stars

I had chosen and paid for a travel…

I had chosen and paid for a travel policy that on receiving copy had me realize I had booked the wrong one. Customer service answered immediately and refunded me the amount in full. Excellent people and great insurance company.
Mari Varcoe

Date of experience: January 11, 2024

Reply from Visitors Insurance - Community Insurance Agency, Inc.

Mari - Thank you for your review and taking the time to share your honest feedback using VisitorsInsurance.com and working with our customer service team. We appreciate your business. Have a great day and safe travels!


Rated 5 out of 5 stars

Good service

Ramesh explained each policy in detail and gave his recommendation based on my situation. I recommend his company for visitors' insurance needs.

Date of experience: May 20, 2024

Reply from Visitors Insurance - Community Insurance Agency, Inc.

Yashpal - Thank you for taking the time to share your feedback using VisitorsInsurance.com and working with Ramesh, Founder and President of VisitorsInsurance.com. Have a great day and safe travels!


Rated 5 out of 5 stars

Outstanding guidance and support

If you are looking for travel insurance, you should definitely check out Visitors Insurance. They offer a variety of plans that can fit your needs and preferences. They also have a friendly and professional staff that will guide you through the whole process. I especially want to thank Mr. Ramesh Patel for his excellent service and support. He was very patient and helpful, and he answered all my questions and concerns. Visitors Insurance is a company that truly cares about its customers.

Date of experience: September 22, 2023

Reply from Visitors Insurance - Community Insurance Agency, Inc.

Alex - Thank you for your review and taking the time to share your feedback using VisitorsInsurance.com and working with Ramesh Patel, Founder & President of VisitorsInsurance.com.

We appreciate your business. Safe travels!


Rated 5 out of 5 stars

Ramesh, great partner to work with.

I worked with Ramesh to get my insurance needs fulfilled. Ramesh was excellent throughout the process, from when I first contacted him, to completing securing the insurance cards. Ramesh was extremely knowledgeable, responsive and patient in supporting me. Thank you, Ramesh!

Date of experience: March 28, 2024

Reply from Visitors Insurance - Community Insurance Agency, Inc.

Thank you for your review and taking the time to share your honest feedback using VisitorsInsurance.com and working with Ramesh Patel, Founder & CEO. We appreciate your business. Have a great day and safe travels


Rated 5 out of 5 stars

FIVE STARS! The experience was GREAT!

The experience was GREAT! The website was super easy to navigate and very user friendly, which made purchasing our policy simple! We had a few questions and called the company and they were very helpful. I'd highly recommend to anyone looking for travel insurance to purchase from Community Insurance Agency. I will be back for my next trip.

Date of experience: August 24, 2023

Reply from Visitors Insurance - Community Insurance Agency, Inc.

Ms. Patel - Thank you for your review and taking the time to share your feedback using VisitorsInsurance.com and speaking with our team.
We appreciate your business. Safe travels!


Rated 5 out of 5 stars

1) Response my insurance need in timely…

1) Response my insurance need in timely manner.
2) Friendly staff to answer my questions.
3) Prompt response to my inquiry.
4) Recomend my insurance need at resonable price.
5)Ease of payment methods.
I have used this Agency for my personal and family use in various insurance needs,
such as travelling insurance, visitor insurance for many occasions and love it.

Date of experience: August 09, 2023

Reply from Visitors Insurance - Community Insurance Agency, Inc.

Jashwant -

Thank you for your review and taking the time to share your honest feedback using our website and buying from VisitorsInsurance.com, we appreciate your continued business!

Safe travels and have a great day!


Rated 5 out of 5 stars

This was added day to my original…

This was added day to my original coverage due to trip change. Got email to remind me of my final date I clicked on renewal and it was all done.
So simple and reasonable….. I am a Canadian who has used Visitors to top up my coverage and I highly recommend

Date of experience: May 09, 2023

Reply from Visitors Insurance - Community Insurance Agency, Inc.

Catherine - thank you for your review and taking the time to share your feedback using VisitorsInsurance.com.

We appreciate your business. Have a great day and safe travels!


Rated 5 out of 5 stars

Great Product and Great Service

This is a great product to provide peace of mind if you have visitors coming to the US. The team from visitors insurance was extremely responsive and walked me through all my options. They went above and beyond i helping to getting my parents approved for coverage. 5 stars!

Date of experience: August 31, 2023

Reply from Visitors Insurance - Community Insurance Agency, Inc.

Fernando - Thank you for your review and taking the time to share your honest feedback using VisitorsInsurance.com and working with our customer service team. We appreciate your business. Have a great day and safe travels!


Rated 5 out of 5 stars

I needed the insurance for the visa…

I needed the insurance for the visa appointment. Talked with a representative on the WhatsApp, he/she sent me a quote, edited a few details, and got all the insurance/certificate with in 15-20 mins. Pretty smooth.

Date of experience: December 29, 2023

Reply from Visitors Insurance - Community Insurance Agency, Inc.

Thank you for your review and taking the time to share your feedback using VisitorsInsurance.com and working with our licensed agent via WhatsApp.

We appreciate your business. Happy New Year!


Rated 4 out of 5 stars

Easy to use and compare plans

Easy to compare plans and make decisions on what specifically to pick.

Date of experience: May 02, 2024

Reply from Visitors Insurance - Community Insurance Agency, Inc.

Abhay - Thank you for taking the time to share your feedback using VisitorsInsurance.com. Have a great day and safe travels!


Rated 5 out of 5 stars

you talk to a real person when you call…

you talk to a real person when you call not a machine it was so much more personal. Ramesh and staff were very informative and professional in answering. all of my questions and.I would recommend the service to any one. the variety of products was impressive Brian and Candace

Date of experience: February 14, 2023

Reply from Visitors Insurance - Community Insurance Agency, Inc.

Brian and Candace - Thank you for your review and taking the time to share your feedback using VisitorsInsurance.com and working with our licensed agent, Ramesh Patel, our Founder and CEO of VisitorsInsurance.com.

We appreciate your feedback. Have a great weekend and safe travels!