Choice Mutual Reviews

1,335  Excellent
TrustScore 5 out of 5

5.0

In the Life Insurance Agency category

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Rated 5 out of 5 stars

I needed life insurance and reached out…

I needed life insurance and reached out to Choice Mutual for help. Brian Barber contacted me and made it seem effortless. He is professional, helpful and extremely nice to work with. I would recommend him to anyone I know needing insurance.

Date of experience: February 20, 2024

Reply from Choice Mutual

Thanks Paulette. Call us any time you have questions or need help with your coverage. Thanks again!


Rated 5 out of 5 stars

Having a agent that will go further…

Having a agent that will go further than you expect for you. No matter what your health conditions are, there is an insurance company that will help you with the type of insurance that you need. I'm so thankful that someone cares.

Date of experience: February 20, 2024

Reply from Choice Mutual

Thanks, Sheila, for the review, and please never hesitate to call us when you have questions about your policy or need assistance in some way.


Rated 5 out of 5 stars

Choice Mutual Brain Barber.Outstanding

Choice Mutual very helpful. Brian Barber was outstanding in working me to get the right policy that would meet my requirements and the cost I could afford. Brian work with me for at least 2 months searching for the right insurance.
I was able to accept a policy last month and very happy with the terms.
I would my highest rating to Brian a excellent 10 for the service he offer.
Thank you

Date of experience: February 19, 2024

Reply from Choice Mutual

Thank you so much Helena for the wonderful praise. Please never hesitate to call us when you need help with your policy.


Rated 5 out of 5 stars

This company was definitely the best…

This company was definitely the best choice for us! The application process is easy, quick approval, and we have a great agent, and it was by far the cheapest with no 2 year wait. If you need insurance this is the right company!

Date of experience: March 01, 2024

Reply from Choice Mutual

Thank you so much Kenneth. We really appreciate your review. Call us any time :)


Rated 5 out of 5 stars

The representative was…

The representative was helpful,knowledgeable and courteous. My needs were met without any glitches plus the services I wanted fell within my budget

Date of experience: April 10, 2024

Reply from Choice Mutual

Thank you so much Rufus! We really appreciate you.


Rated 5 out of 5 stars

Brian Barber was very helpful to me on…

Brian Barber was very helpful to me on my life insurance he kept calling me asking if I got everything I needed he was great don’t want anyone else as an agent

Date of experience: March 18, 2024

Reply from Choice Mutual

Thank you Tracie. Always remember to call us when you have questions or need help with your policy.


Rated 5 out of 5 stars

Brian really worked with me and never…

Brian really worked with me and never pressured me to make a decision. I took my time and did my research and determined his company was the best solution for me.

Date of experience: April 19, 2024

Reply from Choice Mutual

We really appreciate you taking time to write us a review. It means a lot. Thanks for allowing us to help you :)


Rated 5 out of 5 stars

Even though I wasn’t a fit for your…

Even though I wasn’t a fit for your Policy, Anthony Martin didn’t give up and found a Company you also work with, that had accepted me. Even though i’m with a another company Anthony informed me that i can continue to contact him with my questions and concerns.

Date of experience: January 30, 2024

Reply from Choice Mutual

Thank you Shelia for the honest feedback. We really appreciate it. Call us any time :)


Rated 5 out of 5 stars

Positive Professionalism

Anthony Martin conveyed
professional knowledge in regards to Senior Life insurance. He was able
to share his knowledge thus assisting me to have a greater understanding
of my choice

Date of experience: April 08, 2024

Reply from Choice Mutual

Thank you Cherie. Never hesitate calling us should you have questions or need help with your policy in any way. Thanks again!


Rated 5 out of 5 stars

Great Customer Service

My experience with my sales person Brian Barber was great to say the least . Great person answered all my questions and returned all my calls

Date of experience: April 26, 2024

Reply from Choice Mutual

Thanks for the 5 stars Donna! We really appreciate it.


Rated 5 out of 5 stars

Mr Brian Barber listened to my concerns . Instead of just selling a policy. I felt he was interested in making a choice for me based on my needs.

Mr Brian Barber was very professional but at the same time he was very professional and listened to me.
He responded to my needs with respect and true consideration. Not just for a sale but because he truly cares.
When I aware of anyone who is shopping for insurance I will highly recommend Brian.

Date of experience: February 01, 2024

Reply from Choice Mutual

Thank you for the kind words. We really appreciate it. Don't ever hesitate to call us when you need help with your policy.


Rated 4 out of 5 stars

Not a burden

I am pleased with your service as I was able to take care of something that has been worrying me for quite a while. Thank you Brian Barber for helping me with burial insurance through Royal Neighbors of America so that I can leave my family worry free.

Date of experience: May 05, 2024

Reply from Choice Mutual

Thank you for the review. We really appreciate the great feedback. Call us any time.


Rated 5 out of 5 stars

Agent (Brian Barber) went above and beyond during entire process

I would like to express my pleasure with the service provided by Brian Barber. During the entire process of obtaining additional Life Insurance, Brian displayed a very high level of knowledge and professionalism. He was very, very prompt on returning phone calls and emails. Brian was excellent in providing feedback during the entire process.

Date of experience: April 03, 2024

Reply from Choice Mutual

Thanks Daniel. We really appreciate the review. Call us any time!


Rated 5 out of 5 stars

Anthony Martin was knowledgeable

Anthony Martin was knowledgeable, respectful and able to answer all my questions with patience. He made a process smooth and easy that I had been anxious about. He is an assett to your company and hope he remains with you for many years to come.

Date of experience: January 29, 2024

Reply from Choice Mutual

Thank you so much for the review. We appreciate you. Call us any time!


Rated 5 out of 5 stars

Brian was great to work with

Brian was great to work with. He took the time to answer all our questions no matter how silly it was. He found us the perfect life insurance policy in our price range. I highly recommend this company and especially Brian.

Date of experience: February 22, 2024

Reply from Choice Mutual

Thanks so much for the review! We really appreciate you.


Rated 5 out of 5 stars

It was a pleasant experience

It was a pleasant online and over the phone experience experience. I didn’t have and doubts about being scammed.I was not given any solicitation to upgrade from my decision. He was friendly, kind and helpful. I’d recommend him to any friends looking for what I bought. Thank you

Date of experience: January 05, 2024

Reply from Choice Mutual

Thanks Colleen! Remember, you can call us any time you need assistance with your policy.


Rated 5 out of 5 stars

Great Service

Brian Barber assisted me with finding a life insurance provider that would give me affordable life insurance even with a few health concerns. As an older person this was a concern for me and Brian was diligent in assisting me. I now have some life insurance and I’m very pleased with the help I received from him.

Date of experience: December 18, 2023

Reply from Choice Mutual

Thank you so much Judy. Please never hesitate to call us when you need help with your policy. Have a merry Christmas!


Rated 5 out of 5 stars

I was looking to replace our life…

I was looking to replace our life insurance due to the premium tripling and our age. Our main concern was burial costs being covered so that our children would not have to bear that expense. After a Google search, one place stood out, Choice Mutual. I looked at the reviews which were very positive so I gave them a call, I left a message and shortly there after Anthony called me back and we discussed our needs.
Anthony was very knowledgeable about the health requirements and costs. Within 48 hours we had a new policy, even with a glitch with my husband’s medication he didn’t skip a beat with having a new option for us at the same cost.
Thank you Anthony for making what I thought was going to be a stressful search. Such an easy process and giving us peace of mind.
Laura

Date of experience: December 01, 2023

Reply from Choice Mutual

Wow Laura thank you kindly for your awesome praise. We sincerely appreciate it. Never pause calling us if you have questions or need help with your policy. Thanks again and merry Christmas!


Rated 5 out of 5 stars

Courteous and knowledgeable

The courteous, well knowledgeable person that served me is what I call good customer service.
Also he keep me well informed about the process of my application until the end .
Thank you Anthony

Date of experience: January 08, 2024

Reply from Choice Mutual

We're so glad you were happy with our service, and thank you for leaving us a review!


Rated 5 out of 5 stars

Terrific agent Brian Barber highly knowledgeable and professional.

I had a very happy an easy-going connection with my agent Brian Barber, regarding obtaining information on different life insurance's availble. He was so knowledgeable an took the time to explain everything to my satisfaction. We are more than pleased with his service. He has made follow-up texts an calls to make sure we received all of our pertinent policy information, and that we understood it.
I have worked in a customer service position for many years, his performance has been a pleasure to do business with, outstanding! I highly recommend him!

Date of experience: February 09, 2024

Reply from Choice Mutual

Thanks Claudette. We appreciate you taking time out of your day to leave us a review. Call us any time.