Author: Keith Boyd

Feb 14, 2024

Powering a generational shift in IT at Microsoft with AI

Copilot for Microsoft 365 Deployment and Adoption Guide Read our step-by-step guide on deploying Copilot for Microsoft 365 at your company. It’s based on our experience deploying it here at Microsoft: Full version eBook version Version for executives eBook version for executives As the IT team at Microsoft, we in Microsoft Digital (MSD) have experienced...

May 2, 2024

Fostering employee wellbeing and improving productivity at Microsoft with Microsoft Viva Insights

Employee expectations and priorities have shifted in the new hybrid workplace. In Microsoft’s September 2022 Work Trend Index Pulse Report—a study of 20,000 people in 11 countries—48 percent of those surveyed reported that they feel burned out at work. Prior data from Microsoft’s March 2022 Work Trend Index—a study of 31,000 people in 31 countries—revealed...

Apr 23, 2024

Copilot for Microsoft 365 for executives: Sharing our internal deployment and adoption journey at Microsoft

Generative AI has captured the world’s attention, and businesses are taking notice. According to Microsoft’s annual Work Trends report, 70% of people would delegate as much work as possible to AI to lessen their workloads (Microsoft, Work Trends Annual Report: Will AI Fix Work? 2023). Capitalizing on this trend will mean the difference between surging...

Feb 16, 2024

Deploying Microsoft Viva Connections internally at Microsoft

Whether it’s from the office or at home, we must be prepared to meet our employees where they are. At Microsoft, this involves using Microsoft Viva Connections to bring our employees together and to encourage them to engage with each other in the flow of work. Microsoft Viva Connections is our gateway to our employee...

Dec 20, 2023

Reinventing Microsoft’s employee experience for a hybrid world

At Microsoft, we believe our employees are the company’s greatest asset. That’s why, in 2017, we determined that for Microsoft to achieve its mission of empowering every person and every organization on the planet to achieve more, we would need to transform the way we do IT. Why change? We realized that to help our...

Sep 18, 2023

How Microsoft Digital improves its own Employee Experience—and yours—as Customer Zero

Anyone who has been around the technology industry for a while is familiar with the concept of “dogfooding.” “Eat your own dog food” is a phrase that has been in use at Microsoft since the 1980s, and it is common vernacular in the industry to describe the process of a company using its own products...

Sep 1, 2023

Transforming Microsoft with Microsoft Teams: Collaborating seamlessly, teaming up fearlessly

On March 13, 2017, Microsoft announced the general availability of one of our most important products ever. It wasn’t an update to the Windows operating system or a new Microsoft Azure service. It was the launch of Microsoft Teams, an integrated collaboration platform that brought together secure chat, real time communication, and integrated collaboration services...