Don't miss this opportunity to unlock the full potential of AI for your customer teams: AI can be both exciting and a bit daunting. Many of us are still figuring out how to harness its potential to truly enhance human value, especially for customer-facing teams. That's why we're thrilled to invite you to our upcoming webinar series, where we'll delve into Gainsight's Human-First AI Playbook. 📘✨ Join us to: ✅ Explore practical strategies for integrating AI in a way that prioritizes human experience and interaction. ✅ Learn how to empower your team with AI-driven solutions to deliver exceptional service. ✅ Discover how to resolve issues faster and build a more efficient, effective workforce. Our first of four webinars, “Human First AI for Your Team,” starts on June 27 at 9:00 am PT. 👉 Register here https://bit.ly/3x98M8q #AI #HumanFirst #HumanFirstAI #Webinar #AIPlaybook #CustomerSuccess
About us
At Gainsight, our mission is to be living proof you can win in business while being human first. Our industry-leading platform helps companies of all sizes and industries achieve durable growth through four industry-leading products — Gainsight CS, PX, DH, and Customer Education. With Gainsight, it’s never been easier for customer success, product, and community engagement teams to scale efficiently, create alignment, and have a holistic view of their customers—all of which help increase product adoption, prevent churn, and grow customer communities. Our software is used by hundreds of companies, including nearly 200 publicly traded organizations and industry leaders such as GE Digital, SAP Concur, and Box. Gainsight joined the Vista Equity Partners portfolio in 2020. In 2021, we won their Excellence in Engineering award in recognition for our product and engineering advancements. A remote-friendly company, we have offices in the US, UK, Netherlands, Israel, and India. Gainsight received the top spot in Glassdoor's Best Places to Work for 2023. It has also been named as one of the top 100 private cloud companies in the world by Forbes, one of the fastest-growing private companies in America by Inc. Magazine, and one of 20 Great Workplaces in Tech by Fortune Magazine.
- Website
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https://www.gainsight.com
External link for Gainsight
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- San Francisco, California
- Type
- Privately Held
- Specialties
- SaaS, Customer Success, Customer Experience Management, Customer Enagement, Customer Retention, product management, customer journey, recurring revenue, product experience, revenue optimization, customer experience, customer data, data, user data, product analytics, usage data, product adoption, onboarding, retention, revenue, growth, customer-centric, product, enterprise, and software
Locations
Employees at Gainsight
Updates
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Looking to build a scalable, proactive, and revenue-generating Customer Success Team? 🎙️ Don't miss Episode 2 of the Customer Success Masterclass podcast series brought to you by Daphne Costa Lopes in partnership with Gainsight! This conversation focuses on Delivering Measurable Value to Customers, featuring our very own Tori Jeffcoat! Key discussion points include: ✔️ Customer Journeys as Value Maps ✔️ The 7-Step Customer Value Realisation Journey ✔️ Common Pitfalls in Customer Journeys 👉To check it out, click here: https://bit.ly/3Vs2iuO
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Missed out on Pulse 2024? You're in luck! We're here with a recap of all the action from day one. Plus, dive into the Pulse Library for all the session content you need: https://bit.ly/3RcLK7C #Pulse2024 #HumanFirstAI #AI
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Throwback to #Pulse2024! Did you catch the "Digital Customer Success: The Next Frontier" book signing with rockstar co-authors Nick Mehta and Kellie Capote? 🎸 It was incredible to connect with SO many of you ready to reshape the future of Customer Success management. 📚 Curious about designing touchless, automated interventions? "Digital Customer Success: The Next Frontier" is available here: https://amzn.to/3witiDd #CustomerSuccess #DigitalTransformation #Innovation #Leadership #BusinessGrowth
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🚀 Excited to share our latest #AI Conversations featuring Alex Schwenke, Lead SMB Gainsight Strategy Consultant at SAP Concur. Discover how SAP Concur is changing the client success game with Gainsight's AI-powered Cheat Sheets. ✨ By harnessing the power of AI, SAP Concur's SMB client-facing teams are now more unified than ever. From equipping Customer Success Managers with AI-driven insights 🔮 -- providing a comprehensive view of customer activities -- to enabling teams to seamlessly collaborate and prep for calls, Cheat Sheets helps ensures teams are delivering exceptional customer service: https://bit.ly/3yDIviX? #SMB #AI #CustomerSuccess
AI Conversations with Alex Schwenke
gainsight.hubs.vidyard.com
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Gainsight reposted this
Join our webinar next week and take a deep-dive into the findings from Gainsight's latest State of AI CS Report 2024! Discussion points include: - The State of AI in Europe - Greatest opportunities and challenges for Human-First AI - How AI has evolved over the past year To register click here 👉 https://lnkd.in/ewkaJrV4
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We're back with another Women in Customer Success Power-Up Masterclass and this episode is all about Mastering Work-Life Harmony for Holistic Wellbeing Why should you join? 🤔 Hear about different life-changing experiences, such as miscarriage, burnout or returning to work after a longer break, so you could be more confident to recognise situations and support people at your workplace! To register click here 👉 https://lnkd.in/ebYaFY-X
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🌟 Calling all community professionals! 🌟 Our friends at CMX are working on their 5th annual Community Industry Trends Report and they need your help! Whether you're working on community for yourself, as a consultant, or as an employee, they want to hear from you. ✨ Why participate? - Share your experiences in the industry - Discuss your challenges and successes - Help CMX understand how community impacts your organization’s business Your input will help shape the future of the community industry! 👉 Take the survey here: https://bit.ly/3V0KghQ 👉 View the 2023 report here: https://bit.ly/3UZmVgt
2024 Community Industry Trends Survey
bevylabs.co1.qualtrics.com
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Check out our latest AI Conversations with Henrick Hove, Customer Success Manager at Brandwatch who shares how AI transformed his post-meeting note taking routine. #AIConversations #HumanFirstAI #AI https://lnkd.in/eE9zR95s?
AI Conversations with Henrik Hove
gainsight.hubs.vidyard.com