Dan.com Reviews

6,474  Great
TrustScore 4 out of 5

4.2

In the Online marketplace category

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Reviews4.2

6,474 total


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Rated 4 out of 5 stars

They lack one thing Which Sedo have …

When weighing Sedo against Dan for domain transactions, the absence of country views on Dan is a notable drawback. I hope Dan integrates this feature in the future for a better user experience. Despite this, I lean towards Dan over Sedo due to its unique advantage of allowing payments in the currency of choice, a feature Sedo lacks. Additionally, while Sedo provides detailed website traffic insights, including countries of origin and the referring URLs, Dan could improve by incorporating such analytics. Overall, Dan's flexible payments make it my preferred choice for domain transactions.

Date of experience: 22 February 2024

Reply from Dan.com

Hello Haret,

Thank you for your feedback and the input for how we can improve. We would like to better understand your suggestion and have sent an email through Trustpilot to request more information for contact. We will be sure to share this information with our leadership to submit as a customer requested improvement.

My thanks,
JM


Rated 5 out of 5 stars

HD binoculars

From making my initial purchase with this company to receiving the product the whole experience has been brilliant . The speed of delivery was outstanding and the product itself is excellent . Big hands up and well done from myself

Date of experience: 30 September 2023


Rated 5 out of 5 stars

Excellent

Excellent! Superb customer service, helped guide us through the domain transfer with ease. I would definitely use Dan for future domain needs. Thank you for creating a process that is easy for your customers to navigate.

Date of experience: 20 August 2023


Rated 5 out of 5 stars

I accidentally gave a bad review to the wrong site.

The review below was meant for a different site. So so sorry. If you read it and it put you off, re think because it was posted by a silly billy who can't read that well.



I had a go at the trial but decided I didn't like it so I canceled. Not only was I charged twice for the trial, I have also had two full payments come from my account. This is totally absurd and I cannot afford to pay it. I have tried to call but the number wouldn't work, I have also sent an email and left a message on the website. I am totally at a loss.

Date of experience: 03 October 2023

Reply from Dan.com

Hello Molly,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM


Rated 5 out of 5 stars

SCRAM.COM owes me $150.00 for faulty equipment.

SCRAM.COM owes me $150.00 for a faulty piece of equipment. Me and the company that sells the equipment have both been trying to get our refund since 6/27/23 and we haven't heard anything from them. Are they going by a different name or have a different web site?

Date of experience: 06 June 2023


Rated 1 out of 5 stars

Watch out, scam!

Watch out, scamming website, will buy domain names of new companies and put them up for sale at ridiculous prices. This company will be sued soon enough, can't wait to see the result!

Date of experience: 01 April 2024

Reply from Dan.com

Hello Steven,

Thank you for your feedback and I am sorry to hear that your domain name expired. As a Domain Marketplace, our customers can list their domain names for sale and we help facilitate the transfer of domain and funds between parties to ensure a secure transaction. I hope this information helps and we appreciate you sharing your experience with us.

My thanks,
JM


Rated 3 out of 5 stars

It could be better

It was going well, but they kind of messed up with me lately. Their "domain specialists" didn't really get how different TLD rules work. Thankfully, I finally got the domain under my name, but only after a lot of back and forth between me, Dan, and the seller. The seller was not very responsive, but that didn't let Dan off the hook.

I already left a review before and got a pretty lame-A response from Dan here on Trustpilot. Seriously, Dan, cut the games and just sort out your stuff – it'll be way better for your business.

Date of experience: 23 August 2023

Reply from Dan.com

Hello Nabil,

Thank you for your feedback and we agree that we should learn how to improve from this experience. I have sent you an email through Trustpilot to request more information so that we can better identify this opportunity for improvement.

My thanks,
JM


Rated 5 out of 5 stars

Great job

Great job! Built confidence in my buying. I even ran into an issues in the process and team helped me asap. This was a worrying mistake, they reassured me. Great

Date of experience: 05 August 2023


Rated 1 out of 5 stars

Bit like criminals God will punish you…

Bit like criminals God will punish you for stealing our money
Nothing you can use that money for no matter how much it is
No matter how much decillions you make you family we suffer till the end

Date of experience: 21 May 2024

Reply from Dan.com

Hello Iorundu ,

Thank you for your feedback and for the opportunity to clarify that we only exchange money for the goods and services that we offer. Please feel free to contact our customer support if you have any questions about your account.
My thanks,
JM


Rated 5 out of 5 stars

Domain purchase with ease

I bought a domain and because of a higher price, was a bit sceptical. But everythnig went smooth and very fast. They are reliable company.

Date of experience: 30 August 2023


Rated 4 out of 5 stars

Good follow up

I was disappointed by the service initially, but after complaining, I was handled much better.
Thank you Elpida for the assistance

Date of experience: 22 December 2023

Reply from Dan.com

Hello Jason,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM


Rated 3 out of 5 stars

Felt at times like one hand didn't know…

Felt at times like one hand didn't know what the other was doing. Also received request after we made a payment for account information. That seemed unnecessary and potentially fraudulent. Not sure though.

Date of experience: 04 August 2023

Reply from Dan.com

Hello Rich,

Thank you for your feedback. I am sorry to hear of the frustrations you encountered and we greatly appreciate you providing us the opportunity to look into this further.

My thanks,
JM


Rated 4 out of 5 stars

LMPC certificate

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Date of experience: 08 November 2023


Rated 5 out of 5 stars

Christos *****

Christos helped us with a smooth domain transfer...

Perfect service.. thank you

Date of experience: 06 March 2024

Reply from Dan.com

Hello JA Seals Limited,

Thank you for your feedback and we are pleased to hear that Christos did such a great job. We appreciate you taking the time to share with us and thank you for being a GoDaddy customer.

My many thanks,
-JM


Rated 4 out of 5 stars

New Experience

I'm a first-timer so I would say the experience was very good. Still had to learn how to use the dashboard and what was being requested. No complaints though.

Date of experience: 11 August 2023