Can AI unlock the door to affordable health insurance? Learn more about how AI and human expertise work together to create a more efficient and potentially more affordable healthcare system. https://zurl.co/2tzs #insurtech #ai #machinelearning #claimsprocessing
M-TIBA
Technologie, informatie en internet
Making health insurance simple and efficient so more Kenyans can access quality care
Over ons
M-TIBA - born in Kenya - is a leading real-time technology platform that connects members to health insurers and healthcare providers. The platform provides real-time insights across the health insurance value chain which is improving healthcare access and affordability for millions of customers in Africa. "M-TIBA" is the brand of CarePay International in Kenya. https://mtiba.com/
- Website
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https://mtiba.com
Externe link voor M-TIBA
- Branche
- Technologie, informatie en internet
- Bedrijfsgrootte
- 51 - 200 medewerkers
- Hoofdkantoor
- Nairobi
- Type
- Particuliere onderneming
- Opgericht
- 2015
- Specialismen
- insurtech, fintech, Cash Advance , Social Impact, Health Financing, End-to-end platform, In-house development, Health and wellbeing outcomes, Improved business outcomes en Real-time Analytics
Locaties
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Primair
PO BOX 52887, Valley Arcade, Nairobi
Manyani East Road, House 114
Nairobi, KE
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Paasheuvelweg 25
AHTC
Amsterdam, 1105BP, NL
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10a Ademola Close
Ikeja G.R.A., Lagos, NG
Medewerkers van M-TIBA
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Maarten Ras
Chief Commercial at CarePay International | Helping insurers digitize and automate their end-to-end health insurance journey
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Margaret Maringa
Empowering Organizations with Advanced Analytics and Business Intelligence Solutions. Business Intelligence | Analytics Engineer | Analytics
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Collin Musonye
Collaboratively giving everyone the power to care at CarePay!
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Laurine Omondi
Customer Experience
Updates
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We value transparency and believe it is essential in successfully giving more people access to better and more personalized care. That's why we've launched the M-TIBA Trust Center. What is the Trust Center? It provides transparent information about our security and privacy practices. Inside, you'll find details on: ☑ How data is safeguarded with technical controls ☑ Our compliance with global standards like GDPR ☑ Independent validations like ISO 27001 certification and more Explore the Trust Center at 🔗 trust.carepay.com
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We're a growing team building tech that empowers Kenyans with better healthcare access. Want to be part of it? Are you a passionate communicator with a customer service heart? Join us as a Customer Experience Intern for 3-6 months and gain valuable experience while contributing directly to improved healthcare for Kenyans everyday. Here's how you'll make an impact: ☑ Be a friendly and knowledgeable voice for our users on phone, social media, and more. ☑ Provide top-notch service and solve problems efficiently, fostering trust and better experiences. Would you like to be a part of the company’s voice to our users? Let's chat! (See job details and apply here:https://zurl.co/kuyj ) P.S. Know someone who thrives in helping others? Tag them below!
Customer Experience Internship
carepay.bamboohr.com
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At M-TIBA, personal and professional development is key! This year, we're excited to celebrate the incredible achievements of our talented team members who have recently been promoted. Their dedication, hard work, and commitment to excellence have earned them these well-deserved advancements. 🎉Congratulations to our amazing colleagues: Nelson Cheruiyot - promoted to Senior ICT Systems Administrator Kamil Matuszelański - promoted to Senior Data Scientist Faith Ingaiza - promoted to Case & Claims Quality Control and Automations Lead Joshua Ariga, UI/UX - promoted to UX Designer (Medior) Patrick Nyakombo - promoted to Analytics Engineer (Medior) Laureen Achieng - promoted to Payment Operations Analyst (Medior) Colleta Wamalwa - promoted to Junior Analyst - PPM and Payment Ops Norman Mutai - promoted to Provider Purchasing Executive Odinga Varkish Chann - promoted to Junior Payment Operations Analyst Mercy O'' - promoted to Customer Success Account Executive We are proud to witness their professional growth and are excited about the future achievements they will bring to our team. Keep up the fantastic work💚!
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Celebrating growth 🚀 Every year, we recognize incredible contributions and growth across our team with well-deserved promotions. This year, we're excited to celebrate some amazing teammates who've leveled up and have been promoted to associate manager positions! 🎉 Huge congrats to (in no particular order): Faith Akomo CPA (K) - now the Associate Manager, Payment Operations. Lawrence Allosso - now the Associate Manager, Customer Success. LINET BLESS - now the Associate Manager, Customer Experience. Jemimah Onaya - now the Associate Manager, People and Culture. Congratulations to all our new Associate Managers! We're incredibly proud of your hard work and dedication, and we can't wait to see what you achieve next.
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How does tech simplify and improve health insurance processes? Manual processes slow down operations, information flow is disconnected, it inflates costs, and create bottlenecks. A digital end to end approach reduces complexity and turnaround times. Digitizing the health insurance value chain frees up resources and provides the insights to develop innovative health insurance solutions and improve member and provider experience. With a digitised insurance system: ✅ enrollment and benefits management happens instantly online by the members themselves ✅ provider-claims are settled real-time ✅ connection and communication among members, providers and insurers is seamless in one platform Want to learn more? M-TIBA's Sharon Sang or Lawrence Allosso, will happily advise you on how it creates a difference for you .
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Slow benefits and claims processing frustrates providers and delays care for members. Manual processes also introduce errors that can lead to denials. Digitization and leveraging tech makes it possible to make healthcare insurance and care administration simpler through: ☑ automated tasks & real-time claim settlement. ☑ universal medical coding libraries for reduced errors. ☑ streamlined admin tasks. This efficiency leads to much faster pay-outs, a stable cashflow for providers, and a better payer-provider relationship. Shadrack K. explains.
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Great conversations and insights emerged at the 2 day AI & ML seminar by Association of Kenya Insurers [AKI] & Caava VantagePoint AI. Health insurance leaders are increasingly looking towards digitization and leveraging AI to meet evolving consumer needs. What do consumers need? Digital first, seamless personalised experiences and integrated solutions that put them in control of managing their health needs. The potential is huge, for instance by integrating AI and Machine learning onto the platform processes, M-TIBA has been able to streamline claims processing leading to a: 📈525% increase in daily claims processed. 📉96% reduction in treatment-to-claim vetting time. 📊40% auto-approved claims (increasing daily). This translates to better and easier experiences for members, providers experience much faster payment cycles and health insurance costs are much lowered. This also paves the way for innovative, tailored solutions that truly benefit everyone. Ready to learn more? Book a demo and see how tech and AI can transform your health insurance experience!🔗 https://zurl.co/euYA
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M-TIBA heeft dit gerepost
Day 2 of the #AKICVPAISeminar has kicked off on an insightful note as Pieter Prickaerts (CarePay/M-TIBA) leads a deep dive session on "Revolutionizing Claims Processing with AI: The CarePay Transformation". He has walked us through M-TIBAs groundbreaking approach to health insurance, how they've been able to reduce claims processing from 77 days to an astonishing 3 days. Turnkey Africa Ltd Agencify Limited Ayisi Makatiani Kizito Makatiani Association of Kenya Insurers [AKI] #Insurance #AISeminarKE #AI #ML #ArtificialIntelligence #MachineLearning #GenAI #GenerativeAI
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