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PDF freezes when opened with Firefox with HW Acceleration ON despite very powerful PC specs #18241

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Minibus93 opened this issue Jun 13, 2024 · 1 comment · Fixed by #18238
Closed

PDF freezes when opened with Firefox with HW Acceleration ON despite very powerful PC specs #18241

Minibus93 opened this issue Jun 13, 2024 · 1 comment · Fixed by #18238
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performance

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@Minibus93
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Attach (recommended) or Link to PDF file here:
31) Statistica Inferenziale 6 + Prove d'ipotesi.pdf

Configuration:

  • Web browser and its version: FF 127 stable branch 64 bit
  • Operating system and its version: Windows 11 Pro 23h2 (22631.3737) - Ryzen 7800x3d - 4070ti S - 32gb DDR5 6000mhz - 2TB nvme SSD
  • PDF.js version: Don't know, whatever comes by default with FF127
  • Is a browser extension: I've disabled them all

Steps to reproduce the problem:

  1. open the pdf I sent with HW acceleration ON (you probably need to have same cpu/gpu, can't say for sure)
  2. scroll down till the bottom
  3. see it freeze like in my video

What is the expected behavior? (add screenshot)
https://github.com/mozilla/pdf.js/assets/73554423/72143257-c0d3-43d0-bc66-bf22bb5ab225

What went wrong? (add screenshot)
https://github.com/mozilla/pdf.js/assets/73554423/2e01810f-865f-43fb-bebf-76bcfef37ba2

Link to a viewer (if hosted on a site other than mozilla.github.io/pdf.js or as Firefox/Chrome extension):
@marco-c
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marco-c commented Jun 13, 2024

We are planning to disable HW acceleration for pdf.js, see https://bugzilla.mozilla.org/show_bug.cgi?id=1902012.

@marco-c marco-c linked a pull request Jun 19, 2024 that will close this issue
Add an option to enable/disable hardware acceleration (bug 1902012) #18238
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@marco-c marco-c closed this as completed Jun 19, 2024
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Add an option to enable/disable hardware acceleration (bug 1902012) calixteman/pdf.js
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@marco-c @timvandermeij @Minibus93