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Having signed up for the 'Premium' version, am now thoroughly confused. #218
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Hi @pendantry, I'll pass your confusion back to the designer, but to answer your questions:
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Hi @Vinnl , thank you for your very prompt and helpful response. However, you've used the word 'should' in "Yes, your reply to [email protected] should go to the original recipient.". I've seen that word used before. Thank you for confirming that it 'should' do this: the question is: does it? It would be far better if the system could confirm, in some way, what address the email reply is actually being sent to. If it is not possible to do this in the 'To:' field of the reply email (and I can imagine that perhaps this is the case, there being a multitude of email clients, all with their own behaviours, and it might well be impossible to accommodate them all), perhaps Firefox Relay could send an autoresponse confirming that the email reply had actually been forwarded, and confirming the address to which it had been sent. (I admit that the latter would not be ideal, as we're all already drowning in email as it is...). |
Yep agreed, I brought up that exact suggestion with the team :) |
I signed up for the 'Premium' service a short while ago, and have a couple of problems. Although the FAQ page invites me to get in touch to report issues, that link doesn't work (see #91 – opened '30 May' [What year? Presumably 2021, but one shouldn't have to guess! Computer systems, honestly, I despair sometimes, but I digress...] and not resolved in all this time.
I have set up a subdomain, and that is shown at the top of the Firefox Relay page. However, when I 'generate a new alias', it does not use this subdomain; it still uses @mozmail.com:
https://relay.firefox.com/faq indicates that it is possible for 'Premium' users to reply to emails sent via relay:
However, I've just tried this, responding to an address forwarded to my main email address from "[email protected]
... and the reply was addressed to [email protected]. This doesn't seem right, and I'm now left wondering whether my reply will have been redirected to the intended recipient, or not. I've not had a bounce response, but I've also not had any response from either relay.firefox.com or the intended recipient (and it's been several minutes now).
Confused.
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