Matter: troubleshoot 'device requires border router' #37558
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📝 WalkthroughWalkthroughThe pull request updates the Matter integration documentation in Home Assistant by introducing a new error message section. This section details the "this device requires a border router" error, outlining its symptoms, underlying cause, and remedy steps such as setting up a Thread border router and synchronizing credentials between Home Assistant and an Android device. The troubleshooting section for commissioning issues is also refined for clarity, emphasizing proper VLAN and Thread border router configuration for Matter devices using Wi-Fi and Thread. Changes
Sequence Diagram(s)sequenceDiagram
participant U as User
participant HA as Home Assistant
participant TBR as Thread Border Router
participant AD as Android Device
U->>HA: Attempt to add Matter device
HA->>U: Display error "this device requires a border router"
U->>TBR: Set up Thread border router
U->>AD: Synchronize credentials from Home Assistant
U->>HA: Retry adding Matter device
HA->>U: Proceed with commissioning
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🧹 Nitpick comments (2)
source/_integrations/matter.markdown (2)
420-429: Clear and Structured New Error SectionThe new "Error 'this device requires a border router'" section is well-organized into sub-sections (Symptom, Cause, Remedy) and aligns with the documentation style. The instructions are clear and provide actionable guidance. One minor suggestion is to consider formatting the error text (e.g., using code formatting or italics) to differentiate it from the heading. Also, verify that the reference to "step 3" in the remedy is clear to users—if that step is defined elsewhere, a direct inline link or reference would improve clarity.
450-451: Enhanced VLAN Configuration InstructionsThe added remedy steps regarding VLAN configuration for Matter devices enhance troubleshooting clarity. The details specifying that Wi-Fi devices (including those using a Thread border router) must reside on the same VLAN as Home Assistant and that Thread-only devices require a Thread network with a border router are useful. Consider briefly explaining the rationale behind including Wi-Fi devices in this instruction, as it might not be immediately obvious to all users.
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Co-authored-by: Marcel van der Veldt <[email protected]>
…37558) * Matter: troubleshoot device requires border router * Update source/_integrations/matter.markdown Co-authored-by: Marcel van der Veldt <[email protected]> --------- Co-authored-by: Marcel van der Veldt <[email protected]>
…37558) * Matter: troubleshoot device requires border router * Update source/_integrations/matter.markdown Co-authored-by: Marcel van der Veldt <[email protected]> --------- Co-authored-by: Marcel van der Veldt <[email protected]>
Proposed change
Matter: troubleshoot device requires border router
Type of change
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