Closed
Description
We are getting this crash on Crashlytics:
**Fatal Exception: java.lang.RuntimeException: Unable to create service com.google.firebase.sessions.SessionLifecycleService: android.os.DeadSystemRuntimeException: android.os.DeadSystemException
at android.app.ActivityThread.handleCreateService(ActivityThread.java:5111)
at android.app.ActivityThread.-$$Nest$mhandleCreateService()
at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2506)
at android.os.Handler.dispatchMessage(Handler.java:106)
at android.os.Looper.loopOnce(Looper.java:230)
at android.os.Looper.loop(Looper.java:319)
at android.app.ActivityThread.main(ActivityThread.java:8919)
at java.lang.reflect.Method.invoke(Method.java)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:578)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1103)**
Caused by android.os.DeadSystemRuntimeException: android.os.DeadSystemException
at android.app.ActivityThread.handleCreateService(ActivityThread.java:5105)
at android.app.ActivityThread.-$$Nest$mhandleCreateService()
at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2506)
at android.os.Handler.dispatchMessage(Handler.java:106)
at android.os.Looper.loopOnce(Looper.java:230)
at android.os.Looper.loop(Looper.java:319)
at android.app.ActivityThread.main(ActivityThread.java:8919)
at java.lang.reflect.Method.invoke(Method.java)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:578)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1103)
Caused by android.os.DeadSystemException:
at android.app.ActivityThread.handleCreateService(ActivityThread.java:5105)
at android.app.ActivityThread.-$$Nest$mhandleCreateService()
at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2506)
at android.os.Handler.dispatchMessage(Handler.java:106)
at android.os.Looper.loopOnce(Looper.java:230)
at android.os.Looper.loop(Looper.java:319)
at android.app.ActivityThread.main(ActivityThread.java:8919)
at java.lang.reflect.Method.invoke(Method.java)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:578)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1103)
We were not able to reproduce it. The error occurs randomly during the execution of the app, apparently.
Brand distribution: 71% Realme, 20% Samsung and 5% Motorola
Version distribution: 89% android 14, 4% android 13, 3% android 11
94% on background
The devices RAM varies from 4 (mostly Samsung) to 6GB (mostly Realme)
- Android Studio version: 2024.3.2
- Firebase Component: Analytics, Crashlytics, Messaging and Performance
- Component version: Analytics(21.5.1), Crashlytics(19.4.0), Messaging (24.1.0) and Performance (21.0.5)