Choice Mutual Reviews

1,331  Excellent
TrustScore 5 out of 5

5.0

In the Life Insurance Agency category

Write a review

Company activitySee all

Reviews5.0

1,331 total


Sort:


Rated 5 out of 5 stars

My agent

My agent, Anthony, was informative and gave me the information that was pertinent to my needs. I had all of the information needed to make a decision. The cost for value was well within my budget and I have one less worry for my family.

Date of experience: 05 June 2024

Reply from Choice Mutual

Thank you so much Rita. Please call us any time you have questions or need help with your policy.


Rated 5 out of 5 stars

Great Rate Awesome Service

Was shopping for a Whole Life Policy because the one I had for years was always hard to get a hold of and couldn't update anything until I could get a hold of them. I ran across Choice Mutual online and decided to give it a shot.
I was contacted by Brian Barber shortly after and went thru with him what I was looking for. He quickly found a Whole Life Policy which fit my needs and didn't break the bank. Shortly after I was approved! Had a little problem with my address when they sent out my Policy so I contacted Brian. Brian had the correct address so the little problem was not his fault!
Brian took care of it in record time and I received my Policy shortly after. I was and am completely satisfied and Brian was a true professional! I have his number and he told me if I had any questions, don't hesitate to call him!
What else can u ask for! I give this whole experience 5 stars!!! It's a breath of fresh air to know if u have any problems or updates, Brian Barber is just a phone call away! Thank u Brian and Choice Mutual!!! James J Paiva Jr

Date of experience: 03 May 2024


Rated 5 out of 5 stars

The company is very considerate of it's…

The company is very considerate of it's clients and makes sure to fulfill the client's needs in case of emergency. The company treats clients like family and they ensure that their service is if best quality and they never disappoint.

Date of experience: 07 June 2024


Rated 5 out of 5 stars

Burial Insurance.

Brian Barber was great. He explained my policy very clearly. I don’t like giving information over the phone, but it’s a common practice these days. I did my research first, it turned out to be the right choice.

Date of experience: 07 June 2024

Reply from Choice Mutual

Thank you Janet for allowing us to earn your business and trust. As you can see, you put your trust in good hands. Call us any time.


Rated 5 out of 5 stars

The Agent

The agent, Brian Barber,was absolutely the best! He was fast to send us the needed info to help my mom and I make the decision as to the best policy. He was more than patient with us since it took us a few weeks to get back to him. He was available for all questions and we appreciated his business ethics. We made the right decision going with your company and it is an added benefit having Mr. Barber as our agent. He will remain our agent for years to come.

Date of experience: 23 May 2024

Reply from Choice Mutual

Thank you so much Debra. Your kind words are so appreciated. Never forget to call us when you have questions or need help with your policy.


Rated 5 out of 5 stars

We did not think this process was going…

We did not think this process was going to be as easy as it was. It's a very important decision. You want to make sure it works for you. Brian was so understanding of what we needed. It nice he has checked up on the process even after we were all signed up. If I had a question he was quick to reply as soon as he could. Thank you

Date of experience: 06 June 2024

Reply from Choice Mutual

Thank you so much Carmen. We really appreciate you giving us the chance to earn your business. Never hesitate calling us for any reason!


Rated 5 out of 5 stars

Trustworthy Advisor

As an elderly woman I am wary of people who could take advantage of me. So when I first called & spoke to Brian Barber I was cautious. But after a few minutes of talking with him I felt at ease. Brian has excellent listening skills & he answered all my questions about the whole life insurance policies. He showed me the options available to choose from & we talked about each one. When I told him what I was looking for, he asked me a couple of health questions & then told me he'd research different companies to find one that had the policy I wanted & could afford. He got back to me very quickly when he'd found one. He explained the approval process & it wasn't long til I was approved. I just received my policy & it's exactly as he said it would be.
Brian's very knowledgeable & trustworthy which I greatly appreciate! (He has a nice sense of humor as well.) I'm very pleased to have Brian Barber as my advisor.

Date of experience: 01 June 2024

Reply from Choice Mutual

Wow thank you sincerely for this amazing review. You are so thoughtful and kind to take so much time writing such nice things about Brian. We greatly appreciate it.


Rated 5 out of 5 stars

Final Expense Policy for Seniors

I am very pleased with my whole life final expense policy with Aflac. My agent, Brian Barber is awesome. He's very informative, respectful, professional, and pleasant to talk to. My policy is very affordable, my rate stays the same, and I love that there is no waiting period. At my age, that's very important. I would highly recommend this company to others.

Date of experience: 06 May 2024

Reply from Choice Mutual

Thank you so much for the review. Please remember that we will always be here when you need help with your policy in any way.


Rated 5 out of 5 stars

I had a good experience working with a…

I had a good experience working with a professional agent, Brian Barber. He found for me a life insurance policy that fit my needs. Thanks, Mr. Barber!

Date of experience: 29 May 2024

Reply from Choice Mutual

Thank you Phillip for the five stars. Call us any time you need help with your policy or have questions.


Rated 5 out of 5 stars

The process went very well

The process went very well. The agent was experienced and very professional. I would definitely recoomend.

Date of experience: 03 June 2024

Reply from Choice Mutual

Thank you Willie. Never hesitate calling us when you need help with your policy. Thanks again!


Rated 5 out of 5 stars

Great customer service…

Brian Barber helped me get my insurance plan. I couldn’t ask for better service. Brian went above and beyond to help me. He phoned to check on the progress and to see if I had any questions or concerns. Great service and i appreciate all his help.

Date of experience: 21 May 2024

Reply from Choice Mutual

Thanks Connie for the five stars. We appreciate you!


Rated 5 out of 5 stars

Brian Barber

Brian Barber, Agent, was super helpful. He called when he said he would, he emailed when he said he would. Kept his word about everything and helped me so much along the way. Pleasure doing business with someone like Brian. The process from beginning to end was most of May, 2024. Thank You Brian!

Date of experience: 08 May 2024

Reply from Choice Mutual

Woa Sara thank you so much for your amazing review. Your kind words are much appreciated. Thanks again!


Rated 5 out of 5 stars

Brian Barber with Choice Mutual gave me…

Brian Barber with Choice Mutual gave me call after I searched the web for life insurance rates. He was friendly and professional. He answered all my questions. I appreciated his straightforward approach and treated me with respect. I purchased a policy that was comfortable for my income and later also purchased a policy for my son. Thank you Brian.

Date of experience: 03 May 2024

Reply from Choice Mutual

We really appreciate your kind words. Thank you so much for the review!


Rated 5 out of 5 stars

Competence

Anthony has been extremely informative and helpful. I felt confident from our first conversation that he had my best interests in mind. He has my trust and I will gladly recommend him.

Date of experience: 14 May 2024

Reply from Choice Mutual

Thank you so much for the review. We are really happy that you're so pleased with our service. Never hesitate to call us when you have questions or need help with your policy.


Rated 5 out of 5 stars

Easy-Peasy

Easy-peasy! I’d been researching companies for insurance and honestly it was so confusing. Came upon Choice Mutual and Anthony simplified ALL the confusion in just a few minutes! He explained everything thoroughly and I got exactly what I was looking for. Recommend 10000%!!! Thank you so much!

Date of experience: 03 May 2024

Reply from Choice Mutual

Thank you so much Teresa. Never forget that we are always here when you need any help with your policy. Thanks again for the review!


Rated 5 out of 5 stars

Great Customer Service

I contacted this company for a simple policy after doing some research online. Anthony, one of their licensed insurance agents, literally contacted me within a couple of hours. Anthony was very professional, polite and knowledgeable. Overall, I found the process to be very easy.

Date of experience: 16 May 2024

Reply from Choice Mutual

Thank you so much Chasity. We really appreciate the kind words. Call us any time!


Rated 5 out of 5 stars

Anthony Martin was wonderful to work…

Anthony Martin was wonderful to work with. He was considerate of our needs and helped us every step of the way it was painless.

Date of experience: 23 May 2024

Reply from Choice Mutual

Thanks so much Everette for the great review. Never pause calling us when you have questions or need help with your policy.


Rated 5 out of 5 stars

Great company, great people to have on your side !

I had a great experience with Choice Mutual ! Their website makes comparing plans so easy. There was never high pressure working with my agent, Brian Barber. He made me comfortable and feel important from our first conversation. If you need insurance, check them out first !

Date of experience: 19 April 2024

Reply from Choice Mutual

Thank you Marion! We really appreciate the five stars. Please remember to call us when you have questions or need help with your coverage.


Rated 5 out of 5 stars

Excellent service

Anthony Martin from Choice Mutual provided me with excellent service. He was patient and answered all my questions clearly. He was prompt in letting me know my application for insurance was approved.

Date of experience: 10 May 2024

Reply from Choice Mutual

Thank you so much Cynthia. We appreciate you taking the time to leave us a review. Call us whenever you need help with your policy in any way.