By: Kendal Enz
The American Arbitration Association-International Centre for Dispute Resolution® (AAA-ICDR®) continually seeks innovative solutions to improve arbitration. In this effort, AAA-ICDR has teamed up with Optima Juris—a company renowned for expertly managing virtual, hybrid and in-person proceedings—to launch an exclusive artificial intelligence (AI)-powered
By: Kendal Enz
In this installment of our series on technological innovation at the American Arbitration Association® (AAA®), we explore the transformative power of AI in marketing with Jason Cabrera, AAA manager of marketing automation, and Bridget McCormack, AAA president and CEO. They discuss the creation and application of AI-driven marketing personas, offering insights into how these advanced tools are reshaping client engagement and service
By: Kendal Enz
The American Arbitration Association-International Center for Dispute Resolution® (AAA-ICDR®) recently launched its Women Panelist Resource Group, an initiative designed to enhance the role of women in alternative dispute resolution (ADR). The program will cultivate a supportive community
By: Kendal Enz
In continuing recognition of International Women's Day earlier this month, the AAA is proud to spotlight Katie Gonzalez, a distinguished advocate in international arbitration and a pivotal figure within the American Arbitration Association-International Centre for Dispute Resolution® (AAA-ICDR®). Gonzalez, whose career has spanned various geographies with a focus on Latin America, operates as a senior