Firebase crashing on some devices with java.lang.IllegalStateException #3269

fzurita · 2021-12-25T17:17:40Z

Android Studio version: 2020.3.1 Patch 4
Firebase Component: crashlytics
Component version:
com.google.firebase:firebase-crashlytics-gradle:2.8.1
com.google.firebase:firebase-bom:29.0.1

Describe the problem
I'm receiving several crash reports from the google play console with these two sets of stack traces:

java.lang.RuntimeException: 
  at android.app.ActivityThread.installProvider (ActivityThread.java:6445)
  at android.app.ActivityThread.installContentProviders (ActivityThread.java:5987)
  at android.app.ActivityThread.handleBindApplication (ActivityThread.java:5902)
  at android.app.ActivityThread.access$1100 (ActivityThread.java:200)
  at android.app.ActivityThread$H.handleMessage (ActivityThread.java:1656)
  at android.os.Handler.dispatchMessage (Handler.java:106)
  at android.os.Looper.loop (Looper.java:193)
  at android.app.ActivityThread.main (ActivityThread.java:6718)
  at java.lang.reflect.Method.invoke (Native Method)
  at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run (RuntimeInit.java:493)
  at com.android.internal.os.ZygoteInit.main (ZygoteInit.java:858)
Caused by: java.lang.IllegalStateException: 
  at com.google.firebase.crashlytics.internal.persistence.FileStore.prepareBaseDir (FileStore.java:188)
  at com.google.firebase.crashlytics.internal.persistence.FileStore.<init> (FileStore.java:66)
  at com.google.firebase.crashlytics.internal.persistence.FileStore.$r8$init$bridge (FileStore.java)
  at com.google.firebase.crashlytics.FirebaseCrashlytics.init (FirebaseCrashlytics.java:75)
  at com.google.firebase.crashlytics.CrashlyticsRegistrar.buildCrashlytics (CrashlyticsRegistrar.java:57)
  at com.google.firebase.crashlytics.CrashlyticsRegistrar$$InternalSyntheticLambda$2$db162bb9be36f9206ef3c77773d22791204d3cb6279c7815312c3bc51d3b6568$0.create$bridge (CrashlyticsRegistrar.java)
  at com.google.firebase.components.ComponentRuntime.lambda$discoverComponents$0 (ComponentRuntime.java:132)
  at com.google.firebase.components.ComponentRuntime$$InternalSyntheticLambda$1$562ccfbab29457946f69b904d7c620216b88cbd0fd784cee32e00ed2dcd3a60c$0.get (ComponentRuntime.java)
  at com.google.firebase.components.Lazy.get (Lazy.java:53)
  at com.google.firebase.components.ComponentRuntime.doInitializeEagerComponents (ComponentRuntime.java:291)
  at com.google.firebase.components.ComponentRuntime.initializeEagerComponents (ComponentRuntime.java:281)
  at com.google.firebase.FirebaseApp.initializeAllApis (FirebaseApp.java:584)
  at com.google.firebase.FirebaseApp.initializeApp (FirebaseApp.java:303)
  at com.google.firebase.FirebaseApp.initializeApp (FirebaseApp.java:267)
  at com.google.firebase.FirebaseApp.initializeApp (FirebaseApp.java:252)
  at com.google.firebase.provider.FirebaseInitProvider.onCreate (FirebaseInitProvider.java:51)
  at android.content.ContentProvider.attachInfo (ContentProvider.java:1920)
  at android.content.ContentProvider.attachInfo (ContentProvider.java:1895)
  at com.google.firebase.provider.FirebaseInitProvider.attachInfo (FirebaseInitProvider.java:45)
  at android.app.ActivityThread.installProvider (ActivityThread.java:6440)
  at android.app.ActivityThread.installContentProviders (ActivityThread.java:5987)
  at android.app.ActivityThread.handleBindApplication (ActivityThread.java:5902)
  at android.app.ActivityThread.access$1100 (ActivityThread.java:200)
  at android.app.ActivityThread$H.handleMessage (ActivityThread.java:1656)
  at android.os.Handler.dispatchMessage (Handler.java:106)
  at android.os.Looper.loop (Looper.java:193)
  at android.app.ActivityThread.main (ActivityThread.java:6718)
  at java.lang.reflect.Method.invoke (Native Method)
  at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run (RuntimeInit.java:493)
  at com.android.internal.os.ZygoteInit.main (ZygoteInit.java:858)

java.lang.RuntimeException: 
  at android.app.ActivityThread.installProvider (ActivityThread.java:6445)
  at android.app.ActivityThread.installContentProviders (ActivityThread.java:5987)
  at android.app.ActivityThread.handleBindApplication (ActivityThread.java:5902)
  at android.app.ActivityThread.access$1100 (ActivityThread.java:200)
  at android.app.ActivityThread$H.handleMessage (ActivityThread.java:1656)
  at android.os.Handler.dispatchMessage (Handler.java:106)
  at android.os.Looper.loop (Looper.java:193)
  at android.app.ActivityThread.main (ActivityThread.java:6718)
  at java.lang.reflect.Method.invoke (Native Method)
  at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run (RuntimeInit.java:493)
  at com.android.internal.os.ZygoteInit.main (ZygoteInit.java:858)
Caused by: java.lang.IllegalStateException: 
  at com.google.firebase.crashlytics.internal.persistence.FileStore.prepareBaseDir (FileStore.java:188)
  at com.google.firebase.crashlytics.internal.persistence.FileStore.<init> (FileStore.java:66)
  at com.google.firebase.crashlytics.internal.persistence.FileStore.$r8$init$bridge (FileStore.java)
  at com.google.firebase.crashlytics.ndk.FirebaseCrashlyticsNdk.create (FirebaseCrashlyticsNdk.java:33)
  at com.google.firebase.crashlytics.ndk.CrashlyticsNdkRegistrar.buildCrashlyticsNdk (CrashlyticsNdkRegistrar.java:48)
  at com.google.firebase.crashlytics.CrashlyticsRegistrar$$InternalSyntheticLambda$2$db162bb9be36f9206ef3c77773d22791204d3cb6279c7815312c3bc51d3b6568$0.create$bridge (CrashlyticsRegistrar.java)
  at com.google.firebase.components.ComponentRuntime.lambda$discoverComponents$0 (ComponentRuntime.java:132)
  at com.google.firebase.components.ComponentRuntime$$InternalSyntheticLambda$1$562ccfbab29457946f69b904d7c620216b88cbd0fd784cee32e00ed2dcd3a60c$0.get (ComponentRuntime.java)
  at com.google.firebase.components.Lazy.get (Lazy.java:53)
  at com.google.firebase.components.ComponentRuntime.doInitializeEagerComponents (ComponentRuntime.java:291)
  at com.google.firebase.components.ComponentRuntime.initializeEagerComponents (ComponentRuntime.java:281)
  at com.google.firebase.FirebaseApp.initializeAllApis (FirebaseApp.java:584)
  at com.google.firebase.FirebaseApp.initializeApp (FirebaseApp.java:303)
  at com.google.firebase.FirebaseApp.initializeApp (FirebaseApp.java:267)
  at com.google.firebase.FirebaseApp.initializeApp (FirebaseApp.java:252)
  at com.google.firebase.provider.FirebaseInitProvider.onCreate (FirebaseInitProvider.java:51)
  at android.content.ContentProvider.attachInfo (ContentProvider.java:1920)
  at android.content.ContentProvider.attachInfo (ContentProvider.java:1895)
  at com.google.firebase.provider.FirebaseInitProvider.attachInfo (FirebaseInitProvider.java:45)
  at android.app.ActivityThread.installProvider (ActivityThread.java:6440)
  at android.app.ActivityThread.installContentProviders (ActivityThread.java:5987)
  at android.app.ActivityThread.handleBindApplication (ActivityThread.java:5902)
  at android.app.ActivityThread.access$1100 (ActivityThread.java:200)
  at android.app.ActivityThread$H.handleMessage (ActivityThread.java:1656)
  at android.os.Handler.dispatchMessage (Handler.java:106)
  at android.os.Looper.loop (Looper.java:193)
  at android.app.ActivityThread.main (ActivityThread.java:6718)
  at java.lang.reflect.Method.invoke (Native Method)
  at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run (RuntimeInit.java:493)
  at com.android.internal.os.ZygoteInit.main (ZygoteInit.java:858)

Steps to reproduce:

Unknown, this does seem to primarily happen on Android TV, these are the devices where I see this:
Xiaomi MiBox S
LGE K51S
Sony BRAVIA 4K GB
Xiaomi Mi TV Stick
THEHAM UHD Android TV
Sony BRAVIA 4K UR3
Sony BRAVIA VH2
Sony BRAVIA 4K UR2
NVIDIA SHIELD Android TV
Motorola moto e6 play
Nokia 1.3

The crash rate seems to be somewhat low.

Relevant Code:
I'm not sure what to put here, since this seems to be happening during crashlytics initialization, here is the associated open source project though:

https://github.com/fzurita/mupen64plus-ae/tree/fz-master-v299

The text was updated successfully, but these errors were encountered:

argzdev · 2021-12-27T09:03:07Z

Hi @fzurita, thanks for reporting. We'll try to investigate this, however since the crash rate is somewhat low, this might be a race condition, as a result, reproducing this issue might be difficult. In the meantime, let's keep this ticket open and see if our engineers might have some idea what's causing this.

fzurita · 2022-01-03T00:53:23Z

Just an update. On the " Xiaomi MiBox S" device, it appears to be very reproducible given that I have 3 impacted users which have 15 crashes.

argzdev · 2022-01-03T14:52:30Z

Hi @fzurita, I'm having problem determining where the issue could be. Could you provide us with a minimal reproducible example with the issue? Thanks

fzurita · 2022-01-03T15:28:08Z

Just to clarify, I don't have any devices that are running into this issue, I only know based on crash reports from the play store.

After taking that into account, it should not be very difficult to reproduce this if you have one of the affected devices, the "Xiaomi MiBox S" seems to be badly affected. You can download the app from the play store here: https://play.google.com/store/apps/details?id=org.mupen64plusae.v3.fzurita

Or if you need to the full source code, you can build it yourself by importing this project into Android studio: https://github.com/fzurita/mupen64plus-ae/tree/fz-master-v299

To build that project, you will need a google-services.json file that I don't include in GitHub which is needed by firebase.

argzdev · 2022-01-03T17:14:28Z

Hi @fzurita, thanks for the extra details. I was able to build the project with the GitHub link, however due to the lack of devices, I'm also unable to reproduce this issue. While I try to investigate this further, may I ask if there is a specific SDK version this issue is affecting?

fzurita · 2022-01-03T17:42:03Z

Here is the distribution for the two versions of the crash:

It seems to be associated with Android 9, 10, 11 and Android TV.

First screenshot belongs to the first stack trace, second screenshot belong to the second stack trace.

liorzhang · 2022-01-24T03:03:40Z

How to resolved this issue? I have the same issue

mrober · 2022-01-24T15:11:41Z

We're taking a look at this right now, and I'll update this issue soon.

Frequencies · 2022-01-26T07:09:57Z

Hello @mrober, you can try reproduce this bug also on Samsung devices

chenggoi · 2022-03-16T02:22:18Z

It seems that mkdirs return false, then you throw an exception. So how can I catch this exception?

There is a problem with the file structure on some devices #3269. When we did the FileStore refactor, we turned a silent failure into a runtime exception, causing apps to crash on some of these devices. Although this does not fix the root problem, it reverts to the silent behaviour we had before. We still need to investigate the root cause of this.

mrichards · 2022-04-11T14:46:36Z

Hi folks, the fix is available in Crashlytics 18.2.9. It appears it was not mentioned in the release notes.

argzdev · 2022-04-18T12:57:22Z

Hi all, since this fix has been fixed and merged. I'll be closing this issue now. Thanks!

vlad-roid · 2022-04-19T09:10:45Z

Still happening for some reason only on Samsung Galaxy A71, using 18.2.9.

java.lang.RuntimeException: 
  at android.app.ActivityThread.installProvider (ActivityThread.java:7769)
  at android.app.ActivityThread.installContentProviders (ActivityThread.java:7309)
  at android.app.ActivityThread.handleMakeApplication (ActivityThread.java:7166)
  at android.app.ActivityThread.handleBindApplication (ActivityThread.java:7134)
  at android.app.ActivityThread.access$1500 (ActivityThread.java:274)
  at android.app.ActivityThread$H.handleMessage (ActivityThread.java:2102)
  at android.os.Handler.dispatchMessage (Handler.java:107)
  at android.os.Looper.loop (Looper.java:237)
  at android.app.ActivityThread.main (ActivityThread.java:8167)
  at java.lang.reflect.Method.invoke (Native Method)
  at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run (RuntimeInit.java:496)
  at com.android.internal.os.ZygoteInit.main (ZygoteInit.java:1100)
Caused by: java.lang.IllegalStateException: 
  at com.google.firebase.crashlytics.internal.persistence.FileStore.prepareBaseDir (FileStore.java:188)
  at com.google.firebase.crashlytics.internal.persistence.FileStore.<init> (FileStore.java:66)
  at com.google.firebase.crashlytics.FirebaseCrashlytics.init (FirebaseCrashlytics.java:75)
  at com.google.firebase.crashlytics.CrashlyticsRegistrar.buildCrashlytics (CrashlyticsRegistrar.java:57)
  at com.google.firebase.crashlytics.CrashlyticsRegistrar.$r8$lambda$Pfd5XmDCFzNyAT9o9H6rDnTBQE4 (CrashlyticsRegistrar.java)
  at com.google.firebase.components.Component$$InternalSyntheticLambda$0$7450934bcbce30e671475a5c1f1725e2343c78b4f44dfce9ecdf4bfe4e41b4bf$0.create$bridge (Component.java:17)
  at com.google.firebase.components.ComponentRuntime.lambda$discoverComponents$0 (ComponentRuntime.java:132)
  at com.google.firebase.components.ComponentRuntime.$r8$lambda$4FqOW9eOQsvFYo-HpMfxCOnPQr0 (ComponentRuntime.java)
  at com.google.firebase.components.ComponentRuntime$$InternalSyntheticLambda$0$562ccfbab29457946f69b904d7c620216b88cbd0fd784cee32e00ed2dcd3a60c$0.get (ComponentRuntime.java:4)
  at com.google.firebase.components.Lazy.get (Lazy.java:53)
  at com.google.firebase.components.ComponentRuntime.doInitializeEagerComponents (ComponentRuntime.java:291)
  at com.google.firebase.components.ComponentRuntime.initializeEagerComponents (ComponentRuntime.java:281)
  at com.google.firebase.FirebaseApp.initializeAllApis (FirebaseApp.java:594)
  at com.google.firebase.FirebaseApp.initializeApp (FirebaseApp.java:305)
  at com.google.firebase.FirebaseApp.initializeApp (FirebaseApp.java:269)
  at com.google.firebase.FirebaseApp.initializeApp (FirebaseApp.java:254)
  at com.google.firebase.provider.FirebaseInitProvider.onCreate (FirebaseInitProvider.java:51)
  at android.content.ContentProvider.attachInfo (ContentProvider.java:2113)
  at android.content.ContentProvider.attachInfo (ContentProvider.java:2087)
  at com.google.firebase.provider.FirebaseInitProvider.attachInfo (FirebaseInitProvider.java:45)
  at android.app.ActivityThread.installProvider (ActivityThread.java:7764)
  at android.app.ActivityThread.installContentProviders (ActivityThread.java:7309)
  at android.app.ActivityThread.handleMakeApplication (ActivityThread.java:7166)
  at android.app.ActivityThread.handleBindApplication (ActivityThread.java:7134)
  at android.app.ActivityThread.access$1500 (ActivityThread.java:274)
  at android.app.ActivityThread$H.handleMessage (ActivityThread.java:2102)
  at android.os.Handler.dispatchMessage (Handler.java:107)
  at android.os.Looper.loop (Looper.java:237)
  at android.app.ActivityThread.main (ActivityThread.java:8167)
  at java.lang.reflect.Method.invoke (Native Method)
  at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run (RuntimeInit.java:496)
  at com.android.internal.os.ZygoteInit.main (ZygoteInit.java:1100)

fdspbsteam · 2022-04-26T12:22:56Z

Still exists.

Unity editor version: 2020.3.22f1
Firebase Unity SDK version: 8.9.0
Source you installed the SDK: .unitypackage
Problematic Firebase Component: Cloud Messaging
Other Firebase Components in use: Auth, Database, Remote Config
Additional SDKs you are using: Facebook, IronSource, Adjust
Platform you are using the Unity editor on: Mac
Platform you are targeting: Android and iOS
Scripting Runtime: IL2CPP

[REQUIRED] Please describe the issue here:

Type java.lang.RuntimeException java.lang.RuntimeException: at android.app.ActivityThread.installProvider (ActivityThread.java:7455) at android.app.ActivityThread.installContentProviders (ActivityThread.java:6991) at android.app.ActivityThread.handleBindApplication (ActivityThread.java:6886) at android.app.ActivityThread.access$1300 (ActivityThread.java:244) at android.app.ActivityThread$H.handleMessage (ActivityThread.java:1920) at android.os.Handler.dispatchMessage (Handler.java:106) at android.os.Looper.loop (Looper.java:223) at android.app.ActivityThread.main (ActivityThread.java:7868) at java.lang.reflect.Method.invoke (Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run (RuntimeInit.java:592) at com.android.internal.os.ZygoteInit.main (ZygoteInit.java:981) Caused by: java.lang.IllegalStateException: at com.google.firebase.crashlytics.internal.persistence.FileStore.prepareBaseDir (FileStore.java:188) at com.google.firebase.crashlytics.internal.persistence.FileStore.<init> (FileStore.java:66) at com.google.firebase.crashlytics.FirebaseCrashlytics.init (FirebaseCrashlytics.java:75) at com.google.firebase.crashlytics.CrashlyticsRegistrar.buildCrashlytics (CrashlyticsRegistrar.java:57) at com.google.firebase.crashlytics.CrashlyticsRegistrar.lambda$aBuXIXlTYD2Kajd_VBsZ-5OANwA (Unknown Source) at com.google.firebase.crashlytics.-$$Lambda$CrashlyticsRegistrar$aBuXIXlTYD2Kajd_VBsZ-5OANwA.create (Unknown Source:2) at com.google.firebase.components.ComponentRuntime.lambda$discoverComponents$0$ComponentRuntime (ComponentRuntime.java:132) at com.google.firebase.components.-$$Lambda$ComponentRuntime$CLI-XObGztS2iu7RD22eoA3PpJU.get (Unknown Source:4) at com.google.firebase.components.Lazy.get (Lazy.java:53) at com.google.firebase.components.ComponentRuntime.doInitializeEagerComponents (ComponentRuntime.java:291) at com.google.firebase.components.ComponentRuntime.initializeEagerComponents (ComponentRuntime.java:281) at com.google.firebase.FirebaseApp.initializeAllApis (FirebaseApp.java:594) at com.google.firebase.FirebaseApp.initializeApp (FirebaseApp.java:305) at com.google.firebase.FirebaseApp.initializeApp (FirebaseApp.java:269) at com.google.firebase.FirebaseApp.initializeApp (FirebaseApp.java:254) at com.google.firebase.provider.FirebaseInitProvider.onCreate (FirebaseInitProvider.java:51) at android.content.ContentProvider.attachInfo (ContentProvider.java:2391) at android.content.ContentProvider.attachInfo (ContentProvider.java:2361) at com.google.firebase.provider.FirebaseInitProvider.attachInfo (FirebaseInitProvider.java:45) at android.app.ActivityThread.installProvider (ActivityThread.java:7450)

argzdev · 2022-04-26T17:07:41Z

Reopening since it looks like this issue is still present.

mrober · 2022-05-02T16:31:58Z

Please try depending on this version specifically, and see if the issue is still present: com.google.firebase:firebase-crashlytics:18.2.10

fdspbsteam · 2022-05-03T05:17:53Z

@mrober Honestly, I would like to get fix without live testing in production)

mrober · 2022-05-03T11:40:52Z

The issue is fixed in 18.2.10. Sorry for the poor language, I meant "try" to try overriding the Crashlytics version in your dependencies, and see if the issue is fixed to confirm you got that version. Or you can wait for the next BOM and get it that way if it's easier for you. @fdspbsteam

fdspbsteam · 2022-05-04T07:21:29Z

@mrober just to confirm dependencies:
classpath 'com.google.firebase:firebase-crashlytics-gradle:2.8.1'
and com.google.firebase:firebase-crashlytics:18.2.10
Am I right?

mrober · 2022-05-16T15:18:52Z

That is right, but this is included in the latest BOM, so there is no need for the override anymore. I am closing this issue.

google-oss-bot added the api: crashlytics label Dec 25, 2021

argzdev added the needs-info label Jan 3, 2022

google-oss-bot added needs-attention and removed needs-info labels Jan 3, 2022

argzdev added needs-info and removed needs-attention labels Jan 3, 2022

google-oss-bot added needs-attention and removed needs-info labels Jan 3, 2022

mrober self-assigned this Jan 10, 2022

argzdev mentioned this issue Feb 14, 2022

IllegalStateException in crashlytics.prepareBaseDir #3440

Closed

mrober mentioned this issue Mar 16, 2022

Do not throw when FileStore cannot create a dir. #3541

Merged

argzdev closed this as completed Apr 18, 2022

argzdev removed the needs-attention label Apr 18, 2022

paulinon mentioned this issue Apr 26, 2022

[Bug] IllegalStateException, com.google.firebase.crashlytics.internal.persistence.FileStore.prepareBaseDir firebase/quickstart-unity#1260

Closed

argzdev reopened this Apr 26, 2022

mrober closed this as completed May 16, 2022

firebase locked and limited conversation to collaborators Jun 16, 2022

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Firebase crashing on some devices with java.lang.IllegalStateException #3269

Firebase crashing on some devices with java.lang.IllegalStateException #3269

fzurita commented Dec 25, 2021

argzdev commented Dec 27, 2021

fzurita commented Jan 3, 2022

argzdev commented Jan 3, 2022

fzurita commented Jan 3, 2022

argzdev commented Jan 3, 2022

fzurita commented Jan 3, 2022 •

edited

liorzhang commented Jan 24, 2022

mrober commented Jan 24, 2022

Frequencies commented Jan 26, 2022

chenggoi commented Mar 16, 2022

mrichards commented Apr 11, 2022

argzdev commented Apr 18, 2022

vlad-roid commented Apr 19, 2022

fdspbsteam commented Apr 26, 2022

argzdev commented Apr 26, 2022

mrober commented May 2, 2022

fdspbsteam commented May 3, 2022

mrober commented May 3, 2022

fdspbsteam commented May 4, 2022

mrober commented May 16, 2022

Firebase crashing on some devices with java.lang.IllegalStateException #3269

Firebase crashing on some devices with java.lang.IllegalStateException #3269

Comments

fzurita commented Dec 25, 2021

argzdev commented Dec 27, 2021

fzurita commented Jan 3, 2022

argzdev commented Jan 3, 2022

fzurita commented Jan 3, 2022

argzdev commented Jan 3, 2022

fzurita commented Jan 3, 2022 • edited

liorzhang commented Jan 24, 2022

mrober commented Jan 24, 2022

Frequencies commented Jan 26, 2022

chenggoi commented Mar 16, 2022

mrichards commented Apr 11, 2022

argzdev commented Apr 18, 2022

vlad-roid commented Apr 19, 2022

fdspbsteam commented Apr 26, 2022

argzdev commented Apr 26, 2022

mrober commented May 2, 2022

fdspbsteam commented May 3, 2022

mrober commented May 3, 2022

fdspbsteam commented May 4, 2022

mrober commented May 16, 2022

fzurita commented Jan 3, 2022 •

edited