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Zippia, Inc. is a San Francisco, CA-based company that has been incorporated in the State of Delaware. We are attempting to provide people with the information and tools to achieve their career aspirations. We run Zippia.com, the most comprehensive career information resource available.
These terms of use (“Terms of Use”) are entered into between you (“you” and “your”) and Zippia, Inc. (“Zippia” or “we”). The Terms of Use govern your access to and use of the Zippia website at https://www.zippia.com/ including any content, functionality and services offered on or through it (the “Site”).
By using the Site, you agree to be bound and abide by these Terms of Use. Zippia may terminate your ability to use the Site without notice if you do not comply with the Terms of Use. Zippia reserves the right to make changes to the Site and to the Terms of Use at any time. All changes are effective immediately when posted. Your continued use of the Site following the posting of the revised Terms of Use means that you accept and agree to the changes.
All Information Zippia collects on this Site is subject to our Privacy Notice posted at the Site here. By using the Site, you consent to all actions taken by us with respect to your Information in compliance with the Privacy Notice. The Privacy Notice is incorporated into and governed by these Terms of Use. To the extent there is a conflict, the Terms of Use supersede the Privacy Notice.
Terms like “Information” that are in these Terms of Use but not defined here are defined in the Privacy Notice.
All Site Content (as defined below) is current as of the date it is posted on the Site to the best of Zippia’s knowledge.
You may not access or use the Site if you (1) do not agree to these Terms of Use and (2) are not 18 years of age or older.
Some job postings permit you to complete and submit your application and/or resume through Zippia. We provide this service by working directly with employers or by searching the Internet for the best contact information associated with employers. When you submit your application and/or resume through Zippia, we will send your materials to the most appropriate contact we have on file for that employer.
Because we have no control over the websites of employers, we cannot guarantee that your application will be properly received by an employer. If you have reason to believe that your application was not received by an employer, we recommend contacting that employer directly to confirm the status of your application.
Zippia does not guarantee the identity of any employer or any individuals working for any employers. We encourage Site users to be cautious when applying for jobs. Zippia does not guarantee the validity of a job offer and encourages Site users to verify the validity of a job offer before taking any actions in connection with their current employment. You are solely responsible for verifying the accuracy of any employers or job offers you encounter in connection with the Site.
The Site and its entire contents, data, features and functionality (including but not limited to text, graphics, video, logos, button icons, databases and images) (“Site Content”) are the property of Zippia or its licensors and are protected by copyright, trademark and other intellectual property laws, except as indicated below.
The Zippia name and related logos are trademarks and service marks (“Marks”) of Zippia. Zippia’s Marks may not be used without advance written permission of Zippia, including in connection with any product or service that is not Zippia’s, in any manner that is likely to cause confusion, or in any manner that disparages, discredits, or misrepresents Zippia. Other products or company names mentioned on the Site may be trademarks or service marks of their respective owners.
If you believe that any content on the Site violates your intellectual property rights, please notify Zippia as described in Section 21.
Limited License And Prohibited Uses
Zippia grants you a personal, royalty-free, non-assignable, and non-exclusive license to access and use the Site Content in the United States only as an informative resource while using the Site. Any other use, including the reproduction, modification, distribution, transmission, republication, framing, display or performance of Site Content without prior permission of Zippia is strictly prohibited. You may not download, print, copy, distribute, or otherwise use Site Content for commercial purposes, including publication, sale, or personal gain. You may not remove any Mark or other proprietary notices, including, without limitation, attribution information, credits, and copyright notices that have been placed on or near the Site Content.
You may use the Site only for lawful purposes and in accordance with these Terms of Use. You agree that you will not:
Use the Site in any way that violates any applicable federal, state, local or international law or regulation.
Use the Site for the purpose of exploiting, harming or attempting to exploit or harm anyone in any way.
Gather Information about other members (or visitors) without their consent.
Send, knowingly receive, upload, download, use or re-use any material which does not comply with the Terms of Use.
Transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter” or “spam” or any other similar solicitation.
Impersonate or attempt to impersonate Zippia, a Zippia employee, another user or any other person or entity (including, without limitation, by using e-mail addresses associated with any of the foregoing).
Engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Site, or which, as determined by Zippia, may harm Zippia or users of the Site or expose them to liability.
Use the Site in any manner that could disable, overburden, damage, or impair the Site or interfere with any other party’s use of the Site, including their ability to engage in real time activities through the Site.
Use any robot, spider or other automatic device, process or means to access the Site for any purpose, including monitoring or copying any of the material on the Site.
Use any manual process to monitor or copy any of the material on the Site or for any other unauthorized purpose without Zippia’s prior written consent.
Use any device, software or routine that interferes with the proper working of the Site.
Introduce any viruses, Trojan horses, worms, logic bombs or other material which is malicious or technologically harmful.
Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Site, the server on which the Site is stored, or any server, computer or database connected to the Site.
Attack the Site via a denial-of-service attack or a distributed denial-of-service attack.
Otherwise attempt to interfere with the proper working of the Site.
Contribute inaccurate information to Zippia in any capacity. This includes, but is not limited to, Information contained on a resume, information left in comments, information submitted in job listings, etc.
To access portions of the Site, you may be asked to provide registration details or other Information. It is a condition of your use of the Site that all Information you provide is complete, current, and accurate. All Information you provide to register with the Site or otherwise is governed by our Privacy Notice, and you consent to all actions Zippia takes with respect to your Information consistent with our Privacy Notice.
Use and Protection of Login Credentials
You are responsible for maintaining the confidentiality of your user name and password (“Login Credentials”), if applicable. You are responsible for all uses of your account and Login Credentials, whether or not authorized by you. You agree to notify Zippia immediately of any unauthorized access to or use of your account or Login Credentials or any other breach of security. Zippia reserves the right to disable your Login Credentials at any time in its sole discretion for any or no reason, including if, in Zippia’s opinion, you have violated any provision of these Terms of Use. Using the account of another person in any capacity will be considered a breach of these Terms of Use.
Trials, Payments, Subscriptions, Expenses, and Cancellations
You will be held accountable for all expenses related to your use of the Site and any obligations, taxes, charges, or fees (including sales, use, or withholding taxes) imposed by any authority as a consequence of your transactions through the Site.
You agree that in the event of any recurring charges applicable to your subscription, third-parties working on our behalf may store your payment information to process the payments. Refunds, discounts, or credits for partial or incomplete use of the Site may be given at our sole discretion; however, payments are nonrefundable and no credits will be provided for partial or incomplete use.
If your purchase involves recurring charges, then you consent to be charged on a recurring basis without you needing to give prior approval each time, until you cancel your subscription. The length of the renewal term will be the same as the length of your initial term. You can cancel at any time by going to the home page, clicking on MY RESUME, and then Subscription Details.
Your subscription may start with a Trial Period – a set period of time during which the Site offers particular Services without charge. At the end of the Trial Period, you will be automatically charged for the initial term associated with the Services. If you are dissatisfied with the Services during the Trial Period, you can cancel your subscription at any time during the Trial Period to avoid being charged for the initial term.
If you are dissatisfied with any of our services, please contact the support team or email [email protected], and we will provide appropriate assistance.
Counter-Notice: If you believe that your User Contribution that was removed (or to which access was disabled) is not infringing, or that you have the authorization from the copyright owner, the copyright owner’s agent, or pursuant to the law, to upload or display the content in your User Contribution, you may send a written counter-notice containing the following information to the above-listed Copyright Agent:
If a counter-notice is received by the Copyright Agent, the Company will send a copy of the counter-notice to the original complaining party, informing that person that it may replace the removed content or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the content provider, member or user, the removed content may be replaced, or access to it restored, in 10 to 14 business days or more after receipt of the counter-notice, at our sole discretion.
We may, at our sole discretion, limit access to the services and/or terminate the account of any user who infringes any intellectual property rights of others.
You own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their licensees, successors, and assigns.
All of your User Contributions do and will comply with these Terms of Use.
You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not Zippia, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.
We are not responsible or liable to any third party for the content or accuracy of any User Contributions posted by you or any other user of the Site. Information provided by the user to opt-in to SMS will only be shared with third parties when directly related to running the SMS campaigns that user has opted-in to, unless user has unsubscribed from them.
Provisions Applicable to Employers
a.Job Postings on Zippia
Zippia runs and maintains a job board, where employers can post jobs and users can search for open jobs. This means that any employers or potential employers who are posting on Zippia.com (or otherwise contributing content) are further bound by additional requirements. If you use Zippia.com as an employer or otherwise contribute to our job board, you agree:
That jobs and job requirements will be legal in the state where they will be performed. Employers must follow all applicable laws, including but not limited to state, federal, and international labor and discrimination laws.
That all job screening requirements are an actual and legal requirement of the advertised position.
Not to submit false or misleading data, or false or misleading representations about a company, a job, or an industry.
Not to post any job that requires a fee or any form of payment to apply, requires users to recruit additional persons, or only pays commissions (except where the job post makes clear that the available job pays commission only and clearly describes the product or service that the job seeker would be selling).
Not to post any job that resembles a multi-level marketing scheme, franchise, pyramid scheme, “club membership”, distributorship, or sales representative agency arrangement.
Not to post any job that contains multiple job openings in a single job post.
Zippia has the right, in its sole discretion, to remove or prevent the posting of any job for any or no reason.
b. Reviews
Zippia permits Site users to post employer reviews. Employers may not offer incentives in order to obtain favorable reviews, and employers may not trade reviews with other employers. If we have evidence to believe that any person was artificially incentivized to leave a review, we will remove the review associated.
All reviews must follow our review guidelines.
c. Communications with Site Users
On behalf of employers, we may send out reminder emails to applicants you wish to interview. Zippia may also notify applicants that your job posting is potentially a match for their resume. You understand and agree that Zippia may take such actions.
This Site includes content provided by third parties. All statements and opinions expressed by third parties are solely the opinions and the responsibility of the person or entity providing those materials. Those materials do not necessarily reflect the opinion of Zippia. Zippia is not responsible for the content or accuracy of any materials provided by any third parties.
PLEASE READ THE FOLLOWING PARAGRAPHS CAREFULLY BECAUSE THEY REQUIRE YOU TO AGREE TO RESOLVE ALL DISPUTES BETWEEN US THROUGH BINDING INDIVIDUAL ARBITRATION. These Terms will be governed by the laws in effect in the State of California, without giving effect to any principles of conflicts of laws, and your acceptance of these Terms will be considered to have taken place in California.
As noted below, you agree to waive your right to a trial in favor of a binding arbitration process, but if for some reason a trial becomes necessary, you agree that any judicial action will be brought in the state courts of Santa Clara, California, or the federal courts of the Northern District of California. By accepting these Terms, you are submitting yourself to the personal jurisdiction of these courts, whichever is appropriate given the dispute at hand.
Any controversy or claim arising out of or relating to this agreement, or breach thereof, shall be settled by arbitration administered by Judicial Arbitration and Mediation Services, Inc. (“JAMS”), with one (JAMS-recommended) change: the mediator will be allowed to award attorney’s fees.
The arbitrator(s) may award to the prevailing party, if any, costs and attorneys’ fees reasonably incurred by the prevailing party in connection with the arbitration. If a party prevails on some but not all of the claims and counterclaims, the arbitrator(s) may award the prevailing party an appropriate percentage of the costs and attorneys’ fees reasonably incurred by the prevailing party in connection with the arbitration.
The results of this arbitration process are binding and take the place of a trial. Any judgment made under arbitration may be submitted as a judgment in the court of law. If any damages are owed to Zippia by the user, the user will be legally obligated to fulfill this financial obligation as if a trial had taken place.
Any claim subject to arbitration must be arbitrated on an individual basis and not on a class or consolidated basis. Claims of more than one user may not be arbitrated jointly or consolidated with those of any other user. To the extent any claim is determined to not be subject to arbitration, the claim shall be tried on an individual basis and not on a class or consolidated basis. ANY RIGHT TO A JURY TRIAL IS WAIVED.
EFFECTIVE DATE: March 14, 2023.