PegaWorld iNspire agenda
Discover the sessions designed to help you Build for Change®.
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Keynote
Left Brain. Right Brain. Customer Brain.
June 11, 2024, 9:15AM - 9:45AM PDT • Grand Garden Arena
What do you get when you join Left Brain analytics and Right Brain creative? NAB’s Customer Brain – relationship-led, personal experiences that are relevant for the moment, in any channel –...
iNnovation Hub
Financial Services
June 10, 2024, 11:00AM - 6:00PM PDT • Innovation Hub (Marquee Ballroom)
Find out how banks around the world are using Pega to drive growth and efficiencies with AI–powered decisioning and automation in lending, payments, onboarding and KYC, financial crimes, customer service, collections and...
Client-Led
Building a plane while flying: How PegaCDH is driving the ANZ Plus digital coaching experience for financial wellbeing
June 10, 2024, 11:30AM - 12:15PM PDT • Chairman's Ballroom 363
Smart, secure and designed to help customers manage their money and achieve their financial goals, ANZ Plus is a new digital banking service from ANZ bank. Since launching to the market in...
Sponsor
How Navy Federal Credit Union Leverages Pega to Empower Military Members and Fulfill the Servicemembers Civil Relief Act
June 10, 2024, 11:30AM - 12:15PM PDT • Chairman's Ballroom 357
Navy Federal Credit Union (NFCU) is the world's largest credit union, serving over 13.5 million members of the military and their families. Learn how NFCU collaborated with EY to create a Pega-powered...
Sponsor
Rapid Delivery and Immediate Business Value – National Bank of Canada goes live with Pega Smart Investigate on the Cloud
June 10, 2024, 11:30AM - 12:15PM PDT • Chairman's Ballroom 369
With payment volumes exploding and payment channels proliferating, FI's must evolve their payment inquiries, exceptions, and investigations solutions. National Bank of Canada’s strategic response includes modernizing the payment technologies within their Retail...
Meet-Up
Lending
June 10, 2024, 12:15PM - 2:15PM PDT • Grand Ballroom
| Lending lunch meet-up or round table is a special event for all Pega Lending customers and partners to come together and discuss their Lending use cases and best practices. This lunch meet-up... |
Client-Led
Commonwealth Bank of Australia Takes AIM in Financial Crimes Alerts Investigation
June 10, 2024, 1:15PM - 2:00PM PDT • Chairman's Ballroom 365
The complexity of managing financial crimes alerts investigations at CBA across multiple channels, applications, and regulatory regimes was driving high cost, low efficiency, and high staff turnover. Join this session to see...
Client-Led
ING Makes a Monolith Application Scalable
June 10, 2024, 1:15PM - 2:00PM PDT • Chairman's Ballroom 361