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Annual report highlights OAIC’s work to uphold privacy and information access rights

The OAIC delivered work for the Australian community through unprecedented times in 2022–23 as millions of Australians were impacted by the biggest data breaches the country had experienced since the commencement of the Notifiable Data Breaches

Media release
Information access

19 October 2023

OAIC welcomes reforms critical to Australia’s privacy future

The OAIC welcomed the Australian Government’s response to the Attorney-General’s Department’s review of the Privacy Act 1988 as a crucial step in ensuring Australia’s privacy framework is strengthened for the future.

Media release
Legislation
Privacy

28 September 2023

Information commissioners and ombudsmen recognise importance of the online space in accessing information

Australia’s information commissioners and ombudsmen join in their commitment to promote and uphold the fundamental right of the community to access government information.

Statement
Freedom of Information
Information access

28 September 2023

Information commissioners and ombudsmen release survey results on community attitudes

Australian information commissioners and ombudsmen released the findings of their third cross-jurisdictional study of community attitudes on access to government information.

Media release
Freedom of Information
Information access

27 September 2023

Digital platform regulators make joint submission on AI

Members of the Digital Platform Regulators Forum have outlined the opportunities and challenges presented by rapid advances in artificial intelligence in a joint submission.

Media release
Privacy
Submission

11 September 2023

Ongoing vigilance in data protection measures essential

The need for organisations to strengthen data security and promptly respond to suspected breaches is highlighted in the latest Notifiable data breaches report.

Media release
Data breach
Privacy

5 September 2023

Global expectations of social media platforms and other sites to safeguard against unlawful data scraping

The OAIC and 11 international counterparts have released a joint statement to address the issue of data scraping on social media platforms and other publicly accessible sites.

Media release
Privacy

24 August 2023

Data breaches seen as number one privacy concern, survey shows

There has been a sharp increase in the number of Australians who feel data breaches are the biggest privacy risk they face today, according to a major survey.

Media release
Privacy

8 August 2023

Association of Information Access Commissioners of Australia and New Zealand (AIAC) meeting communique

Communique from the meeting of the Association of Information Access Commissioners, Sydney, Australian, in June 2023, hosted by the OAIC

Information access

24 July 2023

Digital Platform Regulators Forum communique

The Digital Platform Regulators Forum has reviewed progress over 2022–23 and outlined strategic priorities for the year ahead.

Media release
Privacy

4 July 2023

Statement on HWL Ebsworth data breach

Read our statement on the data breach experienced by HWL Ebsworth.

Statement
Data breach
Privacy

15 June 2023

Statement on Federal Court judgement

The Federal Court today handed down its decision in Patrick v Australian Information Commissioner

Statement
Freedom of Information

26 May 2023

Senate estimates opening statement May 2023

Tabled opening statement of Australian Information Commissioner and Privacy Commissioner Angelene Falk

Statement
Funding
Estimates

24 May 2023

Privacy Awareness Week 2023 launch

Keynote address by Australian Information Commissioner and Privacy Commissioner Angelene Falk to launch Privacy Awareness Week 2023

Speech
Privacy

11 May 2023

Joint Australia–New Zealand investigation into Latitude group

The OAIC and the New Zealand Office of the Privacy Commissioner have commenced a joint investigation into Latitude.

Media release
Investigation
Privacy

10 May 2023

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Can you confirm you have been notified of a data breach?

The OAIC generally will not comment publicly about the content of data breach notifications.

Where a particular incident is of community concern and has already been reported in the media, we may confirm publicly that we have received a notification or are investigating or making inquiries into the matter. We will generally not comment further until the investigation or our inquiries are complete.

We may also comment publicly on a matter where there is public interest in us doing so, for example, to enable members of the public to respond to a data breach.

Why don’t you list the names of organisations that have notified data breaches?

There is no specific provision that provides for the OAIC to make available a list of names of organisations that notify data breaches. The NDB scheme does have specific provisions regarding how organisations must notify individuals at likely risk of serious harm from a data breach and the OAIC. Accordingly, the OAIC will not generally disclose a list of names of organisations that notify data breaches.

Can you advise when an investigation will be completed?

Some investigations can be finalised quickly, but some take longer because of the type of inquiries and the volume of material that needs to be reviewed. We aim to finalise all investigations as quickly as possible.

Will you publish a report on the investigation?

Where the Commissioner makes a determination, a decision will be published. If the Commissioner takes proceedings for civil penalties, the Commissioner will file a statement of claim.

There’s more information on Commissioner-initiated investigations, including our approach to publication, in our Guide to Privacy Regulatory Action.

What penalties are available to the OAIC for an interference with privacy?

Section 80W of the Privacy Act 1988 empowers the Commissioner to apply to the FederalCourt or Federal Circuit Court for an order that an entity that is alleged to have contravened a civil penalty
provision in that Act pay the Commonwealth a penalty.

Under section 13G of the Privacy Act, since 13 December 2022 the maximum penalty for serious or repeated interferences with privacy are:

  • for a body corporate, the greater of either:
    • $50million; or
    • the value of any benefit the relevant court has determined that the body corporate, or any body corporate related to it, has obtained directly or indirectly that is reasonably attributable to the contravention, multiplied by three;
    • or if the court cannot determine the value of that benefit, 30% of the annual turnover of the body corporate during the 12-month period ending at the end of the month in which the contravention happened or began.
  • for a person other than a body corporate, the maximum penalty amount is $2.5million.

The Federal Court or Federal Circuit Court ultimately determines the penalty awarded, taking into account matters including:

  • the nature and extent of the contravention
  • the nature and extent of any loss or damage suffered because of the contravention
  • the circumstances in which the contravention took place
  • whether the person has previously been found by a court to have engaged in any similar conduct.

There is more information on civil penalties, including provisions in other legislative frameworks, in our Guide to Privacy Regulatory Action.

How to contact us if you have a media enquiry or interview request
Photographs of Australian Information Commissioner Angelene Falk
Photograph of Freedom of Information Commissioner Elizabeth Tydd
Photograph of Privacy Commissioner Carly Kind