Disagreement can be challenging, often leading to combative reactions. Discussions should foster idea exchange rather than a zero-sum game. In this article for Communication Intelligence Newsletter, Richard Birke, lead trainer at JAMS Pathways, emphasizes the importance of understanding over winning in discussions. Read more. https://hubs.la/Q02yVGnt0 #communicationskills #conflictresolution #interpersonalskills #communicationtips
About us
JAMS Pathways offers an integrated and fresh approach to problem solving, based on proven methods of dispute resolution. JAMS Pathways starts with a deep dive into the issues and goals associated with each matter. Based on our findings, Pathways professionals will design, provide and oversee a system of targeted training, neutral facilitation and early dispute resolution services for organizations that want to provide individuals, teams and departments with the tools they need to address a conflict before it becomes detrimental to their reputation, culture, mission and/or bottom line. At the heart of our offerings is a unique, forward-thinking approach—one that involves all key stakeholders and makes maximal use of the client’s expertise in their particular industry and JAMS’ four decades of expertise in turning conflict into successful outcomes. JAMS Pathways is the guide; you retain control over the outcome. JAMS Pathways is uniquely suited to support all types of organizations, from universities to hospitals to corporations to startups. Our multidisciplinary approach incorporates important lessons from a breadth of disciplines, including psychology, economics, law, cross-cultural competence and interpersonal dynamics. Our panel consists of neutrals with extensive backgrounds in numerous areas of conflict, from academic administration to zoning, and with process skills that are industry-leading. For your organization’s convenience, JAMS Pathways will be available in person, virtually or as a hybrid.
- Website
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https://www.jamspathways.com/
External link for JAMS Pathways
- Industry
- Alternative Dispute Resolution
- Company size
- 501-1,000 employees
- Founded
- 1979
- Specialties
- Dispute Resolution, Mediation, Conflict Resolution, and Human Resources
Updates
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Kim Keenan, Esq. joined JAMS after an impressive career as a nationally known trial lawyer, mediator and in-house counsel, as well as a recognized leader among multicultural social justice organizations. Learn how JAMS Pathways professionals like Kim can help your organization restore workplace unity and maximize employee performance. https://hubs.la/Q02y0ll-0 #leadershiptraining #conflictresolution #professionalgrowth
Empowering Leadership and the Importance of Conflict Resolution Skills in Management
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Navigating politics and religion at work can be challenging, but it's manageable with the right approach. In this article for Diversity Woman Media, JAMS Pathways lead trainer Deirdre McCarthy Gallagher emphasizes the importance of detaching politics from workplace discussions due to increasing polarization. Clear communication and a commitment to inclusion are key for managers handling these sensitive topics. Read more. https://hubs.la/Q02x0crn0 #conflictresolution #leadershiptraining #peacebuilding
Is Talking Politics (or Religion) Ever a Good Idea at Work?
jamspathways.com
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Navigating disingenuous arguments requires a blend of instinct, emotional intelligence, and strategic communication. These arguments, often misleading and manipulative, are designed to serve personal interests over honest debate. In this article for Communication Intelligence, JAMS Pathways lead neutral Richard Birke emphasizes the importance of staying composed, asking probing questions, and prioritizing transparency to effectively manage and navigate disingenuous arguments in both professional and personal settings. https://hubs.la/Q02vNzl00 #conflictresolution #communicationskills #leadershipdevelopment
Responding to Disingenuous Arguments
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On average, employees spend over 4 hours a week handling workplace conflicts, amounting to over 200 hours annually. This not only impacts short-term productivity but also fuels long-term disengagement and turnover. By addressing workplace drama and setting clear expectations, leaders can cultivate a culture that promotes productivity, collaboration, and a positive work environment. In this article, JAMS Pathways lead trainers Genesis Fisher, Esq. and Deirdre McCarthy Gallagher share key strategies to defuse workplace drama. https://hubs.la/Q02tJn060 #conflictresolution #workplaceculture #employeeengagement
How Workplace Drama Can Impact a Company’s Bottom Line: How to Avoid It
jamspathways.com
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Gossip in the workplace is a double-edged sword. While often dismissed as harmful chatter, it can also serve as an informal channel for sharing vital information and detecting issues like bullying or harassment early. In this article, JAMS Pathways lead trainer Genesis Fisher, Esq. discusses strategies on how to reduce harmful gossip and promote a sense of workplace unity and shared purpose. https://hubs.la/Q02tg2LQ0 #workplaceconflict #employeeengagement #organizationaldevelopment
Leadership Approaches to Managing Workplace Gossip
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In the complex world of conflict management, there's no one-size-fits-all solution. As organizational goals evolve, leadership strategies must adapt accordingly. In this article, JAMS neutral Kim Keenan shares three key insights on leadership, drawing from her experiences in both organizational and personal growth. https://hubs.la/Q02sBG6T0 #conflictmanagement #conflictresolution #leadership
Empowering Leadership and the Importance of Conflict Resolution Skills in Management
jamspathways.com
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Conflict resolution skills are essential for physicians and their teams. Prioritizing staff well-being, offering support, and acknowledging good work contribute to a positive work environment. In this article for Medical Economics, Richard Birke, lead trainer at JAMS Pathways, shares dispute resolution tips to help physicians navigate and resolve conflicts within their care teams. https://hubs.la/Q02qPp220 #conflictresolution #healthcare #workplaceconflict
Seven dispute resolution tips for physicians leading care teams | JAMS Pathways
jamspathways.com
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Even if a company doesn’t get sued, a hostile work environment will still “eviscerate any sense of psychological safety,” Richard Birke, lead facilitator and trainer at conflict resolution provider JAMS Pathways, told Built In. When workers lack this sense of trust and support, they won’t feel comfortable sharing ideas that could help the business, and they will be less likely to collaborate and come up with innovative ideas. The organization may find it difficult to recruit and retain top talent. https://hubs.la/Q02qbyBB0 #workplaceconflict #conflictresolution #peacebuilding
What Is a Hostile Work Environment?
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A key component of leadership is conflict resolution. Why is conflict resolution so important, and how can leaders effectively incorporate it into their work culture? In this interview with Eric Pines, JAMS Pathways lead trainer Richard Birke discusses how to apply the right tools to common workplace situations. Read more. https://hubs.la/Q02njj7t0 #workplaceconflict #peacebuilding #conflictresolution
Workplace Conflict Resolution: Richard Birke of JAMS Pathways On How Team Leaders Can Create The Right Environment To Resolve Conflicts
jamspathways.com