BCG on Financial Institutions

💡 We welcome you to explore the leading trends and critical findings that are shaping the future of the asset management industry! Leveraging his extensive background in asset management, Peter Czerepak imparts crucial insights on strategic approaches focused on productivity, private markets, and personalization in the face of rising costs. Don't miss out on the full report 🔗: https://on.bcg.com/4bW3zzG #ArtificialIntelligence #AssetManagement #FinanceTrends #FinancialServices #BCGonFinancialInstitutions

Are You An AI-Ready Asset Manager? 🔍 New BCG research has revealed varying degrees of AI-readiness when it comes to factors that enable the technology to be deployed effectively. Just 6% of asset managers have performed in-depth or organisation-wide assessments of the impact GenAI will have on their people and processes. 🚀 Meanwhile, 65% state that they have either completed the implementation of a holistic GenAI framework, or that they plan to within the next 12 months. Download our full report here 📥: https://on.bcg.com/3yOfz7T A big thanks to our authors: Dean Frankle, Alex Belyakov, Johannes Burkhardt, Joe Carrubba, Peter Czerepak, Lorraine Félix, Paul Hutchinson, Bingbing Liu, Maitreyee Malpekar, Michele Millosevich, Kedra Newsom Reeves, Edoardo Palmisani, Ian Pancham, Neil Pardasani, Dr. Manuela Rabener, George Rudolph, Lior Valitsky, CFA, Andrea Walbaum, and Ivana Zupa. #AssetManagement #TechInnovation #OperationalEfficiency #DigitalTransformation #BCGonFinancialInstitutions

We are thrilled to announce the launch of our latest whitepaper: "Banking (Ops) Excellence – How GenAI and AI Can Create Bionic Customer Service" 📄✨! This whitepaper delves into how cutting-edge GenAI and AI technologies are revolutionizing customer service in banking, enabling unparalleled efficiency and customer satisfaction.   The paper also explores key strategies for leveraging AI to handle complex customer requests, improve operational productivity by more than 50%, and deliver a seamless, personalized banking experience. These strategies can be deployed through four specific areas: Analyze customer data, Augment agent capabilities, Automate inbound request handling and Avert customer service request. A special thanks to our authors: Lukas Haider, Kirti Choudhary, Nick Clark, Dr. Alexander Nossmann, Jungkiu (최정규 崔晸圭) Choi, Anne Kleppe, Andreas Keller, Fabian Falter, and Carlos S. 👏🙌! Read the full whitepaper here🔗: https://lnkd.in/ejMj2YZP #Banking #CustomerService #GenAI #AI #Innovation #Whitepaper #FutureOfBanking

Dive into the Key Insights of Our 2024 Global Asset Management Report! 🌐 With considerable expertise in digital and tech, Paul Hutchinson offers essential insights and strategic outlooks that profoundly enhance our understanding of the industry. Uncover the crucial trends and data driving transformations in the asset management sector. 🔗 Read the full report here: https://on.bcg.com/4dZLCSG #ArtificialIntelligence #AssetManagement #FinanceTrends #FinancialServices #BCGonFinancialInstitutions

Q1 marked a return to growth with a positive market tone for overall IB fees, driven mostly by increasing debt issuance activity across both DCM and Leverage Finance as investor demand remained strong amidst a backdrop of elevated appetite amongst issuers for refinancing as maturities approach.   💼 Debt Capital Markets (DCM): Significant uptick in deal volumes and fees, as issuers take advantage of investor demand. 📊 Equity Capital Markets (ECM): Follow-ons and convertible volumes remained elevated driven by strong S&P 500 performance and a mild VIX index average 🔄 Leveraged Finance (LevFin): Refinancing transactions dominate, with fees up by 10% YoY, driven by activity from mostly single-B-rated issuers 🤝 Mergers & Acquisitions (M&A): A notable increase in announced deals, with strategic corporate deal announcements leading ahead of sponsor-backed 🌍 Regional Trends: The Americas region leads the recovery in IB deals activity globally, followed by EMEA which influenced market share movements across bulge brackets and Tier II banks   Special thanks to Tim Jennison, Andrew Hardie, Julian Hein, Amrit Shahani, Raluca Gligor, Sandeep Bahra, Tanisha Asarpota, and Rishi Baveja 🙏.   #InvestmentBanking #CapitalMarkets #1Q24Review #2Q24Outlook #CCIB #FinancialInstitutions

We are thrilled to share our latest insights from the Money20/20 Europe event in Amsterdam, encapsulated in our new whitepaper: "Painting a New Era of Payments" 🖌️💸. This event was a gathered payment providers, fintech, global banks, and other financial institutions to explore the future of the payments industry. This year's conference focused on three main topics: digital currencies, artificial intelligence (AI), and Open Banking. We delved into critical issues like identity and fraud, regulation, and industry trends that are shaping the landscape of payments. A few key highlights from the report include: ✔️ Digital Currencies and CBDCs: Central banks globally are testing and implementing Central Bank Digital Currencies (CBDCs), facing challenges such as data collection, anonymity, and interoperability. ✔️ Artificial Intelligence and Generative AI: AI's role in financial services is expanding, with a strong emphasis on regulation, collaboration with tech providers, and real-world use cases. ✔️ Open Banking and Open Finance: The growth of account-to-account (A2A) payments and the need for global interoperability and consumer education on Open Banking benefits. Special Thanks to Our Authors 👏: Yann SENANT, Alvaro Vaca, Kunal Jhanji, Stefan Dab, Dr. Max Joachim Nitsche, Albane de Vauplane, Carlos Bravo Agapito, Nathalie S., and Guglielmo de Stefano for their invaluable insights and contributions! 🔗 Read the full whitepaper here: https://lnkd.in/epiEWVW6 #Payments #Fintech #DigitalCurrencies #AI #OpenBanking #FinancialInnovation #BCG

🌍 Multiple AI Use Cases for Asset Management are being explored globally. Not only are the majority of industry players now looking into the technology, but they are assessing use cases spanning sales and marketing, investment management, operations, and IT. Examples include AI-guided target client selection, AI-aided risk monitoring, and automated app maintenance. Download our full report here 📥: https://on.bcg.com/4dZbDl0 We are profoundly grateful to our team of outstanding authors: Dean Frankle, Alex Belyakov, Johannes Burkhardt, Joe Carrubba, Peter Czerepak, Lorraine Félix, Paul Hutchinson, Bingbing Liu, Maitreyee Malpekar, Michele Millosevich, Kedra Newsom Reeves, Edoardo Palmisani, Ian Pancham, Neil Pardasani, Dr. Manuela Rabener, George Rudolph, Lior Valitsky, CFA, Andrea Walbaum, and Ivana Zupa. #AssetManagement #TechInnovation #OperationalEfficiency #DigitalTransformation #BCGonFinancialInstitutions

With his deep expertise in asset management, Johannes Burkhardt shares an insightful analysis surrounding the asset management industry. We encourage you to check out the key trends and pivotal data shaping the industry's future.🌟 Read the full report here 🔗: https://on.bcg.com/4c2LZu1 #ArtificialIntelligence #FinTech #InvestmentResearch #InnovationInFinance #competitiveadvantage #BCGonFinancialInstitutions

Check out the great insights from Dean Frankle's keynote address at this year’s Investment Association Annual Conference! 🚀📊 Key points: ➡️ Rising Costs: Costs up 80% since 2010. ➡️ Revenue Pressure: Market-driven revenue growth no longer guaranteed. ➡️ Asset managers are facing various structural challenges to their growth but see AI as a major opportunity to overcome them. Thanks to Chris Cummings and The Investment Association for the opportunity! Read more in BCG's Global Asset Management Report: https://lnkd.in/dC9Wp8DM #AssetManagement #Innovation #AI #FinancialInstitutions

Check out our recent podcast episode where Kilian Berz sat down with Georgie Frost to discuss the challenges banks face regarding innovation, regulation, new models, evolving customer preferences, and strategies to overcome these obstacles. Changing systems built over decades is no small feat 🚀. Addressing innovation while dealing with legacy models requires a clear focus on delivering customer benefits and experiences, rethinking competitive strategies 🧠, and choosing the right partners 🤝. Listen to the full episode here: https://lnkd.in/eXW-_rzB