Community Office Manager

Office Location: Detroit, MI 48221

Employee Category: Full-Time Employee

Positions Hiring: 1

Start Date: Immediately

Salary: $35,000 - $45,000

Benefits: Medical, dental, vision insurance; PTO/Vacation Days, Monthly Self-Care Stipend; robust company holiday calendar; quarterly shutdown week; annual end-of-year shutdown; professional development budget

Reports to: Vice President, Strategic Operations

About Strategic Community Partners

SCP is a national firm that works with organizations by advising, designing, and managing projects and initiatives that advance equity with and for communities. We partner with organizations to build capacity by pairing strategy with community and cultural context to drive forward powerful and equitable missions.

We are passionate about and focus on capacity building in the following areas:

• Community-Grounded Research and Evaluation
• Diversity, Equity, and Inclusion
• Education (Early Childhood, K-12, and Higher Education)
• Project Management and Systems Building
• Recruitment, Retention, and Overall Talent Management
• Strategic Planning
• Youth- and Community-Based Initiatives and Events
  
  

Role Overview

About the Community Operations Manager Opportunity

The Community Office Manager will oversee the daily operations, vendor relationships, and general maintenance of our facilities. This role includes opening and closing duties, managing office technology, maintaining inventory, and ensuring our community center remains organized and presentable. The manager will act as a key liaison for community members, handling co-working, meeting, and event requests, and supporting community engagement initiatives. Additionally, the role involves administrative support, along with the responsibility of coordinating scheduled events and managing regular maintenance tasks. The ideal candidate will be detail-oriented, proactive, and dedicated to fostering a welcoming and efficient environment for all SCP community center users.

Core Responsibilities

• Event and Meeting Management:
• Manage site booking inquiry emails and calls
• Manage registration and check-in at community center events
• Support meeting preparation, including food and beverage orders, vendor orders, printing, and material prep
• Serve as an onsite contact for all community events
• Create and manage the community space reservation system
• Office Systems and Efficiency:
• Organize office operations and procedures, maintain systems (e.g., filing, storage)
• Plan and implement office systems, layouts, and equipment procurement
• Design and implement office policies by establishing standards, measuring results, and making necessary adjustments
• Facility Maintenance & Supply/Inventory Management:
• Manage all vendors necessary for operations (e.g., landscaping, construction, alarm, internet)
• Maintain the supply/inventory management system
• Proactively identify supply needs and establish a recurring system with staff to secure supplies
• Keep conference rooms and common office spaces organized and clean
• Perform spot sweeping, mopping, and cleaning throughout the day
• Community Engagement:
• Serve as a liaison for space reservations and internal SCP communication
• Contribute to community newsletters and attend community events to promote the use of the space
• Additional Responsibilities:
• Provide additional administrative support as needed
• Support SCP and partner events
  

Qualifications

• Education: Associates Degree
• Experience: Minimum of 3-5 years of experience in operations management, facilities management, hospitality, or a similar role
• Skills:
• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Proficiency in office technology and systems (e.g., screen sharing, teleconferencing, WiFi)
• Experience with inventory management and vendor coordination
• Ability to handle administrative tasks efficiently
• Familiarity with event planning and community engagement practices
• Attributes:
• Detail-oriented and proactive in managing tasks
• Ability to work independently and as part of a team
• Strong problem-solving skills and the ability to handle unexpected situations
• A friendly and approachable demeanor, with a commitment to providing excellent service to community members
• Other Requirements:
• Ability to work flexible hours, including evenings and weekends as needed
• Basic knowledge of building maintenance and property management is a plus
  

Physical Activities And Other Requirements

• Lift and carry up to 60lb
• Must have or be able to acquire a valid state driver’s license
• Personal vehicle will be required in order to run errands, transport equipment and supplies to and from office, along with other tasks
  
  

Applying for the Community Operations Manager Role

Thank you for considering Strategic Community Partners as your next home to lead mission-driven work in partnership with powerful communities across the country.

All applicants will be contacted by Monday, June 17, 2024 with next steps based on a first review of all applicants.

If you have any questions, please reach out to [email protected].

Equal Employment Opportunity Policy

Strategic Community Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We look forward to seeing your application! Thank you for your commitment to mission-driven work!

Powered by JazzHR

RStrKv82BC