Ovation

We were able to help soften the blow of an LTO ran wild for restaurant owner 🍔🍟🍕🎙 David "Rev" Ciancio, who put together some tactical takeaways about the experience. Here’s to 1000 likes for those 1000 burgers!

Want to know how to grow your brand from someone who's been there? We had an incredible conversation on the Give an Ovation Podcast with the legendary Jim Mizes, former President and CEO of Blaze Pizza, who shared his wealth of knowledge on scaling restaurant brands and enhancing guest experience. Jim also gave his Ovations to Jim Bitticks, CFE of Dave's Hot Chicken, and Charles Watson, CFE of Tropical Smoothie Cafe. Thanks, Jim! #GiveAnOvation #RestaurantGrowth #GuestExperience

🚀 Exciting News from Incentivio! 🚀 This week on our podcast "Data Delicacies," host Arun Kumar sits down with 🍽️Zack Oates🍕, founder of Ovation, to share game-changing insights! 🌟 Zack dives deep into the power of focus with the mantra: "You can do anything, but you can't do everything," inspired by his father's NFL success. 🏈 Discover how Ovation is revolutionizing customer feedback with its “Anti-Survey” approach and explore the future of AI in hospitality, where technology meets personal touch. 🤖✨ Don’t miss this episode packed with valuable tips for mastering business success! Listen now and subscribe to our weekly newsletter for more incredible content. 📩🎧 #BusinessSuccess #CustomerEngagement #AIInnovation #Podcast #Incentivio #DataDelicacies #Ovation #HospitalityTech #ZackOates

Trying to wrap your head around your loyalty program? Well today we published our 300th episode of Give an Ovation, and who better to celebrate this with than Olga Berkovich Lopategui of Restaurant Loyalty Specialists? If you don't know Olga, she's a seasoned restaurant consultant who's dialed in on loyalty and email marketing programs. She shared some very tactical advice on this episode, and brought out some of 🍽️Zack Oates🍕's Russian. Olga also gave her Ovation to Smokey Mo's BBQ: "They've done a fantastic job with launching their loyalty program and with the rebranding. They've taken a fairly antique image and turned it into a very, very contemporary, sharp new look and feel." They also happen to be an awesome Ovation customer! Link in the comments. #restaurantpodcast #ovation #giveanovation

Booyah!! So excited to see the results the MOOYAH Burgers Fries and Shakes team has driven using Ovation! Their dedication to their guests has skyrocketed their online reviews to an average of 4.6, saved over 3,500 guests, and helped them improve operationally. "Our team and franchisees have quickly dubbed Ovation as the 'single greatest tool we've introduced to the Mooyah family,'" Doug Willmarth president of Mooyah Burgers, Fries & Shakes, said in a company press release. "Less than two months after implementation our ratings have grown immensely while also allowing us to spend less time resolving issues and more time on serving our guests the best burgers in America." Shoutouts to Doug, Gary Lisenbee Beth Stockmoe Sarah Morris and everyone else at MOOYAH for killing it with this partnership. Fast Casual article in the comments! #ovation #guestfeedback #mooyah

We had an awesome chat with Seth Cohen, the President of Sweetfin 🐟 He shared the journey of bringing poke to LA and how they’ve nailed the guest experience. “Consistency is key in guest experience, whether someone's ordering in person or online.” If this was 2009 we'd ask for a Facebook "Poke". But since it's 2024, just check out the episode! https://lnkd.in/gjcUHHtp #GiveAnOvation #Sweetfin #RestaurantPodcast

"It's so important for everyone to be consistent. Every location, we want you to walk in and smell the freshness. You can walk in, you know, like we have that transparency that this is what you're getting. There's no fillers, there's no additives. This is who Nekter is." Today's episode is with Natalie Green, the dynamic COO of Nekter Juice Bar. With over 200 locations, Natalie shares insights from her 12-year journey at Nekter, focusing on the importance of supply chain management, consistency in guest experience, and leveraging technology to enhance customer loyalty. Discover how Natalie's strategic approach to operations and her dedication to a transparent and guest-centric philosophy have propelled Nekter Juice Bar to success. Link in the comments! #giveanovation #restaurantpodcast #nekterjuicebar

National Restaurant Association Show 2024!!! Some highlights: 🍍 The team talking to hundreds of rockstar restaurant owners 😋 The scent of San Diablo Artisan Churros emanating from our booth 🎉 The innovative brands at the Fast Casual Top 100 Movers and Shakers Gala and giving Taziki's Mediterranean Cafe our Excellence in Guest Experience Award 👀 The two new features we revealed: Automated Responses and Goals (more info coming soon) And talking to the incredible people of the restaurant industry. Today's Ovation goes to you! #restaurantshow2024 #ovation #guestfeedback

We're all probably familiar with the genius viral antics of the Savannah Bananas - if you're not aware, they've been innovating the baseball experience for decades and have become a must-see. Who's one of the brains behind that innovation? Today's podcast guest, Emily Cole! "We are constantly pushing ourselves to be different, to stand out, and I think that that's what it is. I think the uniqueness of fans or customers or guests, I think the uniqueness of their experience is what is going to differentiate a company from all of the others." Restaurant owners will gain valuable insights into adopting a fan-first mentality, the importance of constant innovation, and how embracing uniqueness can drive a brand to success on this episode. Link in the comments. Thanks, Emily!

"I always say we're in the celebration business, I'm not in the bakery business." Susan Sarich created SusieCakes Bakery for two reasons: 1) to make it easier for women to work in hospitality, and 2) to bring back classic desserts recipes to the culinary wild west she was witnessing in San Francisco. With her Grandmas' timeless recipes and a focus on each guest, SusieCakes has grown to 26 locations and is poised to continue rising. Link in the comments to the full episode! #restaurantpodcast #giveanovation #ovation